- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide...Assist in the installation, configuration, and maintenance of IT systems and equipment in support of the NSWCDD customer… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...Operations manager, and post content to mission customer file systems . Must remain on the client site during Luke… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem ... provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support,...complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with Tier 1 technicians, Tier 3… more
- SAIC (Springfield, VA)
- …Section position in support of the Department of State (DOS) Vanguard Contract. The Help Desk Specialist is responsible for providing information and ... years of experience. + Ability to follow policies and procedures. + Knowledge of help desk ticketing systems . + Ability to track and manage equipment through… more
- M. C. Dean (Vienna, VA)
- …for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- General Dynamics Information Technology (Arlington, VA)
- …Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Problem Solving, System Administration,Technical ... differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional...the ticketing system to: + Proactively check help desk queue for new emails and… more
- Rocket Software (Richmond, VA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist is a critical operational role within Rocket' Software Global ... role serves as a foundational position within the Deal Desk career path, providing opportunities to develop skills, gain...powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... and maintain DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request processes, including documentation… more
- TEKsystems (Newport News, VA)
- …applications and infrastructure. Assist with debugging and manage traffic to ensure system reliability. Skills Help desk , Support, hardware/software, ... Description Job Description: As an IT Support Specialist , you will be responsible for providing technical...operational issues to ensure the smooth operation of our systems . Help us create monitoring systems… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level agreements are met and… more
- Exeter Government Services, LLC (Newport News, VA)
- …This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded to applicants ... Information Systems Training Specialist - Intermediate Labor...Training and Doctrine Command (TRADOC) Proponent Office-Army Training Information System (T PO ATIS) . TPO ATIS supports the… more
- TekSynap (Springfield, VA)
- …tasks and must be able to perform the following additional duties: + Analyzing system requirements and ensuring that systems will be securely integrated with ... current applications. + Installing, configuring, and testing IT systems including servers, hardware and software upgrades, and other...communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system . + Potentially, surge to assist with manual ... a rewarding career. At GDIT, people are our differentiator. As a Technical Support Specialist , you will help ensure the mission is never interrupted. Our work… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving… more
- Sallie Mae (Sterling, VA)
- …on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after ... school. To help them Start smart. Learn big. Students need guidance...the future of education. **What You'll Contribute** The Principal Specialist , Corporate Security will be responsible for supporting the… more
- Prime Therapeutics (Richmond, VA)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... decision we make. **Job Posting Title** Medication Therapy Management Specialist **Job Description** The Medication Therapy Management (MTM) Service Specialist … more
- CoStar Realty Information, Inc. (Richmond, VA)
- Senior IT Support Specialist - Richmond, VA Job Description **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real ... estate. We are looking for a Senior IT Support Specialist to join our team. In this role, you...to join our team. In this role, you will help improve the productivity of CoStar Group employees by… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- Serco (Newport News, VA)
- …has a great opportunity for you!Serco is looking for a **Senior Installation Specialist ** to join our growing team supporting our US Navy installation program ... SERCO supports the US Naval Ships with military and system installations. You will be part of a team...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more