- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an ** IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at ... **Program Information:** SMIT will provide secure end-to-end information technology ( IT ) services to more than 400,000 hardware devices used...computer to fix an issue. In other cases, the service desk analyst walks the… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support, IT End User Support, IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 2 + ... operate. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology... WILL MAKE AN IMPACT:** + Initiate and resolves service request/problem incidents + Track IT equipment… more
- CAI (Richmond, VA)
- …Number** R5490 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide...IT end-user support including: + Utilize excellent customer service skills and exceed customers' expectations. + Interact via… more
- Koniag Government Services (Vienna, VA)
- Service Desk Analyst Vienna,...are not limited to:** + Providing answers to general IT -related questions. + Managing the customer's ticketing queue. + ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology...and service improvement. + Work with the IT Help Desk Lead to ensure the Help ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... estimate of the current range is $54,400- $120,000.00 **Skills:** + Help Desk / IT Services + Knowledge Management + Communications Management **What you… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- As a Help Desk Analyst within the Defense Army...operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a ... The ideal candidate will bring a history of successful IT support, particularly within a defense or similar high-security...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
- Koniag Government Services (Alexandria, VA)
- …all inquiries in the ticketing tracking system. + Transfer unresolved issues to the appropriate help desk teams (DoD OIG IT help desk , DAI PMO help desk ... DAI Sr. Financial Help Desk Specialist (Secret) Alexandria, VA, USA Req #504...- Preferred, not required. + Experience as a business analyst /project analyst /training coordinator for an OSD-level organization.… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...procedures, incident management, communication skills, and an understanding of IT service management processes. Must be able… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Analyst Lead Job Location: Portsmouth, Virginia Job Responsibilities Trace Systems is looking to our growing Enterprise Services ... Group. As the IT Analyst Lead, you will be part...equipment, etc.). Knowledge to operate software applications which support service desk operations (eg caller ticket documentation… more
- Nuclear Fuel Services (Lynchburg, VA)
- …are resolved to customer's satisfaction. + Monitors opened tickets assigned to the Service Desk to verify correct assignment and ensures timely customer ... (https://www.instagram.com/bwxtechnologies/) . BWX Technologies, Inc. is currently seeking an IT Support Analyst for its Lynchburg, VA location! The IT … more
- NANA Regional Corporation (Fredericksburg, VA)
- …of education and experience demonstrating an understanding of law enforcement and IT service management, incident management, and problem resolutions process, or ... Synteras is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal...minimum of three (3) years' experience in Information Technology ( IT ) help desk operations with familiarity in… more
- DMS International (Virginia Beach, VA)
- …is currently seeking an Functional Analyst (Information Management). The Functional Analyst will provide IT technical support in the resource management area ... US Navy Functional Analyst (Information Management) Data Management Services, Inc. (dba:...Work Statement (PWS) and may be required to attend in- service training which is designed to update contractor personnel… more
- SAIC (Quantico, VA)
- …and network interface devices. In coordination with desk side support and service desk resource teams, provides IT technical support by assigning ... Business Group of SAIC is seeking a **Customer Support Analyst ** to support a transformational infrastructure program for DCSA...One IT ). **Job Description** + Supports customer service requests and IT service … more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst II** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in ... **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization… more
- Epsilon, Inc (Manassas, VA)
- **Information Assurance Analyst I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in ... **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization… more
- CGI Technologies and Solutions, Inc. (Norfolk, VA)
- **DOD FM Business Analyst ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Norfolk **Position ID:** ... Full Time **Position Description:** As a Navy ERP Business Analyst , you will play a critical role in the...to both external and internal sources of financial data. Desk Guide Development: Capture, codify, and publish standard operating… more
- ManTech (Chantilly, VA)
- …support or service desk role + 5+ years of experience in IT customer service support environments + Strong troubleshooting skills to diagnose and resolve ... Tier 1 support for Identity, Access, and Credentialing within a customer-facing service desk environment + Resolving ServiceNow and JIRA tickets involving… more
- CACI International (Springfield, VA)
- …the use of application software products and/or infrastructure components * Engages other service desk resources or appropriate service resources to resolve ... Integrated Operations (IO) Bridge Analyst - Night Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with… more