- Top Secret Clearance Jobs (Arlington, VA)
- …monitoring tools for proactive and reactive support and adhere to industry-accepted standards and IT Service Management ( ITSM ) best practices. Essential ... engineering projects and issues. Stay current with industry-accepted standards and ITSM best practices related to Information Management Operations. Education… more
- CACI International, Inc. (Chantilly, VA)
- …Architects and Developers for the Sustainment and Administration of an Enterprise ServiceNow implementation ( IT Service Management ( ITSM ), IT ... of the platform. Create and enforce configuration, change, and release management policies and procedures Ensure the Platform sustainment team proactively responds… more
- Applied Information Sciences (Reston, VA)
- …such as ISO 27001, SOC 2, and CMMC Meeting and Collaboration : Integrated Room System Management IT Service Management : Strong understanding of IT ... improve efficiency and support business growth. Managing relationships with IT vendors and service providers, negotiating contracts,...Management : Azure: Networking, Firewall, VNets and/or NSGs IT Management Tools : ITSM ,… more
- SAIC (Chantilly, VA)
- …applicant will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include ... service delivery oversight, Event Management , Incident Management , Problem Management ,...validation, etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor,… more
- CACI International (Springfield, VA)
- …* Excellent organizational skills * Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems, ITIL Service ... an experienced professional with operational experience in scheduling, coordination, management of IT Changes (maintenance activities), and documentation.… more
- CACI International (Chantilly, VA)
- … (SIAM) Operations Lead** with 10 or more years of combined IT Program Management , Service Management ( ITSM ), and Systems Engineering (SE) ... Lead, you will: + Understand the Government customer and IT Service Provider ITSM and...clients, specifically within the Intelligence Community + Familiarity with IT Service Management toolsets such… more
- Capital One (Mclean, VA)
- …GCP, Azure) + 5+ years of experience in IT Asset Management (ITAM) , IT Service Management ( ITSM ), IT Risk Management domains + 5+ years ... Sr. Distinguished Engineer - Asset Management As a Senior Distinguished Engineer at Capital...2+ years of experience in defining and deploying future-state ITSM /ITAM processes and identifying solutions from a people, process… more
- TekSynap (Chantilly, VA)
- …administration, configuration, and scripting, ensuring the platform aligns with business needs and IT Service Management ( ITSM ) best practices. This ... services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management ( ITSM ) tool set...actionable service catalog and support for other IT service management functions. ServiceNow… more
- CACI International (VA)
- …and training materials. + Work with IT teams to integrate CMDB data with other IT service management ( ITSM ) processes, such as incident management ... IT infrastructure components (servers, networks, storage, databases). + Knowledge of IT service management ( ITSM ) frameworks, such as ITIL. +… more
- CompuCom (Richmond, VA)
- …will bring deep expertise in ServiceNow Architecture and Integration with a strong focus on ** IT Service Management ( ITSM )** and ** IT Operations ... role will be instrumental in designing scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The… more
- V2X (Springfield, VA)
- … IT enterprise. + Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management ( ITSM ) software suites such as BMC ... or more years of experience working in an enterprise IT Service Desk or Help Desk role....Improvement. + Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across… more
- CACI International (Chantilly, VA)
- …Architects and Developers for the Sustainment and Administration of an Enterprise ServiceNow implementation ( IT Service Management ( ITSM ), IT ... of the platform. + Create and enforce configuration, change, and release management policies and procedures + Ensure the Platform sustainment team proactively… more
- SAIC (Chantilly, VA)
- …facilitating the allocation of those requirements to a development team. A strong acumen of IT Service Management ( ITSM ) practices, such as ITIL, CMMI, ... of success associated with each sprint and program increment. + Identify service delivery deficiencies and suggest rework to improve offerings. + Capture success… more
- Fannie Mae (Reston, VA)
- …or a related field. * Strong expertise in Microsoft 365 governance, end-user computing, IT service management ( ITSM ), and digital collaboration ... in a highly regulated industry (finance, healthcare, government, etc.). *End User Services - IT Service Delivery - Senior Manager* *Target Pay Range: $152,000 -… more
- CACI International (Chantilly, VA)
- …technical leads in overseeing all phases of the project lifecycle and adheres to comparable IT Service Management ( ITSM ) framework best practices + ... implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT ...(CSI) efforts + Provides guidance and support for improved IT management and control + Creates required… more
- CACI International (Chantilly, VA)
- …and cloud services. + Understanding how to interpret and analyze data. _Desired:_ + Knowledge of IT service management ( ITSM ) frameworks, such as ITIL. + ... Experience in IT service management , with a focus on configuration management and CMDB administration. + Ability to translate complex technical… more
- CACI International (VA)
- …PowerPoint, and SharePoint **_Desired:_** + ITIL Foundation certification. (Preferred) + Knowledge of IT service management ( ITSM ) frameworks, such as ... ITIL. + Experience in IT service management , with a focus on configuration management and CMDB administration. + Ability to translate complex technical… more
- CACI International (Springfield, VA)
- …* Excellent organizational skills * Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems ITIL Service ... and master station logs, monitoring chat rooms, and communicating ongoing impacts to service operations * Leverages Enterprise Management tools and analytics to… more
- General Dynamics Information Technology (Falls Church, VA)
- …hosting, and associated services. GECOS uses ITIL best practices framework as the basis for IT Service Management ( ITSM ) model. **HOW A NETWORK ... requires someone with a current and active Secret clearance. This is an IT Service Management contract in support of the operation, modernization, expansion,… more
- Leidos (Charlottesville, VA)
- …working effectively individually, with peers, and with outside support elements + Experience with IT Service Management ( ITSM ) products such as ... Data Center Systems Administrator to maintain a large enterprise IT contract for the DOD. The ISSO will be...the XACTA system to update documentation in the Risk Management Framework (RMF) System Security Package (SSP), verify systems… more