- Humana (Richmond, VA)
- **Become a part of our caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming ... telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs...skills to make an impact** **Required Qualifications** + **Fully** ** BILINGUAL ** **(English/ Spanish).** Must be able to speak, read,… more
- CenterWell (Richmond, VA)
- …a part of our caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, ... including Microsoft Word, Excel, and Outlook **Preferred Qualifications** + Bilingual English (read, write & speak) and Spanish (speak)...one (1) year of previous experience working in an inbound customer service call center. + High school diploma… more
- Mass Markets (VA)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional ... manner + Ensure first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed + Accurately document and process customer… more