- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Junior Process and Incident Management Specialist** **Category:** Business Analysis (functional and technical) **Main location:** United States, ... Full Time **Position Description:** We are seeking a proactive and detail-oriented Process and Incident Management Specialist to join our team. The ideal… more
- Amazon (Arlington, VA)
- …Supervisor, you will own service delivery across an assigned team responsible for the daily incident management work within the BAC. New hires must excel in team ... for action, and a wide range of technical and interpersonal skills. Time management and continuous task prioritization is crucial to delivering support services in… more
- Chenega Corporation (Springfield, VA)
- …determine malfunctions that continue to occur. + Create a ticket in the approved incident management system for all support calls received or route user support ... **Req ID:** 36608 **Summary** ** Junior Helpdesk Specialist** **Springfield, VA** Are you ready...customers seeking help. + Walk customers through the problem-solving process . + Run diagnostic programs to resolve problems. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …Asked Questions (FAQs) + Provide customer onboarding and offboarding. + Provide account management support. + Provide 24/7 Tier 1 support for all environments and ... Route Tier 2/3 tickets to appropriate sustainment teams + Process all IT SM tickets to completion. + Assist...+ Participate in training, testing, and exercises related to incident response and contingency planning. Required Qualifications + Active… more
- Windstream Communications (Richmond, VA)
- …Security Service Providers (MSSP). + ** Incident Response:** Manage the entire incident response process , from initial alert to recovery and post- incident ... incidents from detection to resolution. + **Performance Metrics:** Develop metrics for Incident Response to foster process improvements. + **Cyber Threat… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …solutions in on-premises, cloud, or hybrid environments. . Monitoring & Incident Management : | Ensure 24/7 infrastructure monitoring, performance optimization, ... depending upon audience and context. Excellent active listening skills. . Quantitative Management : Ability to determine process measures and track to determine… more
- Amazon (Arlington, VA)
- …Python, Go, or other relevant languages * Provide technical mentorship to junior engineers and establish security engineering best practices * Partner with software ... to build security controls directly into the development lifecycle * Lead security incident responses and drive root cause analysis for complex security events *… more
- Amazon (Arlington, VA)
- …coding, performing security investigations, application security, threat hunting, vulnerability management , and/or incident response) - Familiarity with common ... best practices. You are also expected to mentor more junior engineers and be a security thought leader for...AWS Security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding… more
- Sunrun (Richmond, VA)
- …will be instrumental in establishing and maturing robust vulnerability management , static application security testing (SAST), software composition analysis (SCA), ... security checks at every stage of development. + **Advanced Vulnerability Management :** Lead and enhance the vulnerability management lifecycle, including… more
- TekSynap (Ashburn, VA)
- …solutions and other applicable tools. Provide recommendations for Information Spillage Incident Response efforts on handling and sanitization methods pursuant to ... handling and escalating security issues or emergency situations appropriately; providing incident response capabilities to isolate and mitigate threats to maintain… more
- Amazon (Arlington, VA)
- …pose a risk to Amazon customers and data. - You will work alongside incident responders and support the investigation of ongoing security issues. - You will ... awareness of the threat landscape. - Coach and mentor junior security engineers internal to the team and across...Threat Hunting team is a component of the Security Incident Response Team (SIRT) and is responsible for proactively… more
- Verint Systems, Inc. (Richmond, VA)
- …(CI/CD) processes, incident response, and postmortem analysis, while mentoring junior engineers and driving process improvements. **Principal Duties and ... accordance with federal and local regulations **Preferred Requirements:** + Experience with incident management and postmortem processes. + Experience with Java,… more
- Leidos (Chantilly, VA)
- …cross-functional teams to ensure seamless IT operations and provide guidance to junior administrators to promote a culture of operational excellence. + Responsible ... support and maintenance of systems, including associated hardware. + Management of systems infrastructures, implementing best practices to Identify and… more
- Lumen (Richmond, VA)
- …developing, and maintaining robust software solutions that enhance network reliability, incident management , and service assurance automation in telecom ... & AI Integration:** Implement AI/ML-driven automation strategies to optimize fault detection, incident management , and predictive analytics. + **System & Network… more
- Lumen (Richmond, VA)
- … incident resolution. + **System Optimization:** Improve fault detection, incident management , and predictive analytics capabilities within service assurance ... regulatory requirements. + **Mentorship & Leadership:** Provide technical guidance to junior engineers, fostering innovation and continuous improvement. + Design and… more
- Veterans Affairs, Veterans Health Administration (Richmond, VA)
- …to the supervisor. Operates an established vehicle registration and visitor management program and parking registration and/or photo identification equipment. Issues ... event type, makes such notifications-and coordinates follow-up communications. Receives and process emergency calls, maintains contact with law enforcement units on… more
- Amazon (Arlington, VA)
- …audit or risk management experience - Experience in operations, investigations, risk management , incident or crisis management , or handling escalations - ... (OpEx), and implementing automation solutions to enhance our risk management capabilities. The Senior Risk Manager will develop and...compliance and safety. The Senior Risk Manager will mentor junior team members and foster a culture of innovation… more
- The MITRE Corporation (Mclean, VA)
- …Design and Implementation: + Implement the operational design, deployment, and management of Software Defined Networks (SDN) solutions, including Cisco Application ... manual intervention. + Act as escalation for advanced troubleshooting for junior team members. Operational Excellence: + Drive operational excellence by establishing… more
- Trellix (Richmond, VA)
- …with cross-functional teams within the product organization including product management , engineering and research to drive exceptional customer experiences and ... threat detection and response capabilities. + Serve as a mentor to junior researchers, providing technical guidance and fostering a strong research culture. +… more
- Amazon (Arlington, VA)
- …audit or risk management experience - Experience in operations, investigations, risk management , incident or crisis management , or handling escalations - ... (OpEx), and implementing automation solutions to enhance our risk management capabilities. The Senior Risk Manager will develop and...compliance and safety. The Senior Risk Manager will mentor junior team members and foster a culture of innovation… more