• InterSources, Inc. (Richmond, VA)
    Job Title :IT Customer Relationship Manager Location: Richmond, VA, Hybrid Rate : Best competitive rate local candidates required due to onsite requirement** ... on purpose, value, and results, rather than solutions. (10yrs) *Ability to connect strategy to execution; Strategic thinker. (10yrs) * Experience in Product Line… more
    Upward (08/11/25)
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  • InterSources, Inc. (Richmond, VA)
    …services must work together to meet the end-to-end business needs of the customer , Experience understanding and applying Service Level Agreements, and Reports to ... Job Title : Telecommunications Contract & Supplier Manager Location:Richmond, VA, Hybrid Rate : Best competitive...use technology to convey issues and oversee work Demonstrated experience developing and documenting processes and using VISIO, Word,… more
    Upward (08/11/25)
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  • Boulder Crest Foundation (Bluemont, VA)
    …required. Data analysis and reporting in easily digestible format Proficiency in customer relationship management (CRM) systems. Experience with design platforms ... of PTG, Dr Richard Tedeschi. Job Summary The Grants Manager reports to the Director of Philanthropy and is...of Philanthropy to create master grantor list and engagement strategy . Technical Writing Generate narrative for proposals, reports, and… more
    Upward (08/10/25)
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  • InterSources, Inc. (Richmond, VA)
    …to support field. *Complete incident resolution at the highest levels of customer service. *Standardize help request processes and approaches. *Manage broadcasts and ... also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by...experiences that put the users first, providing an unparalleled experience . This results in strengthening the core technologies of… more
    Upward (08/11/25)
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  • PD Power Systems LLC (Springfield, VA)
    …Standard Previous or current certification in internal audits for ISO 9001:2015 Experience with gathering customer feedback and evaluating supply chain vendors ... Production Quality Manager Location is in onsite in Springfield, VA.... responsible for developing and maintaining the company's quality strategy , policies, processes, standards, and systems for the company… more
    Upward (08/11/25)
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  • SERVICE TIRE TRUCK CENTER INC (Manassas, VA)
    …sales quotes. *Development an annual sales plan that includes a viable growth strategy and fits within branch capabilities. *Collect customer receivables as ... Job Title: Commercial Sales Consultant Department: Sales Reports to: Branch Manager /Regional Sales Manager Commercial Sales Consultant Position Summary: In… more
    Upward (07/31/25)
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  • Manager , Customer Experience

    CARMAX (Richmond, VA)
    …CarMax, the way your career should be! **ABOUT THIS JOB** The Manager of Customer Experience Strategy supports CarMax's brand experience evolution by ... This role contributes to initiatives that enhance brand engagement, customer satisfaction, and word-of-mouth advocacy (NPS). The Manager...+ 4-6 years of relevant experience in customer experience strategy , brand … more
    CARMAX (09/02/25)
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  • Customer Experience Manager

    Coast Guard Community Services Command (Chesapeake, VA)
    …Negotiable Who May Apply: All Sources Location: Chesapeake, VA - Headquarters Customer Experience Manager - Lead CX Strategy , CRM, & Loyalty Programs for ... CGX's Enterprise Growth DUTIES : The Customer Experience Manager leads and...staff. Plans, organizes, assigns, advises, counsels, oversees budget and strategy . Directs assignments, answers questions, completes work performance reviews;… more
    Coast Guard Community Services Command (08/28/25)
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  • Manager Customer Experience

    The Hertz Corporation (Richmond, VA)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
    The Hertz Corporation (08/23/25)
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  • Manager , Marketing Strategy

    Capital One (Mclean, VA)
    Manager , Marketing Strategy - Upmarket & Premium Customer Marketing We're looking for an experienced Marketing Strategist and people leader to lead ... customer management marketing strategy from intent development,...customer -first innovative mindset to marketing to continually optimize customer experience and in-market results. + Have… more
    Capital One (10/01/25)
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  • Manager , Product Manager

    Capital One (Mclean, VA)
    Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... and our industry. **About the Team** The US Card Customer Services & Strategy team has several...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more
    Capital One (08/29/25)
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  • Senior Manager , Product Manager

    Capital One (Mclean, VA)
    Senior Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires ... and our industry. **About the Team** The US Card Customer Services & Strategy team has several...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more
    Capital One (08/29/25)
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  • Manager , Risk Management: Card Risk…

    Capital One (Mclean, VA)
    Manager , Risk Management: Card Risk Customer Services Strategy & Controls Do you like working in the spotlight? Are you ready to work on the front line of a ... also develop and implement innovative solutions? As a Risk Manager at Capital One you'll be responsible for working...to decisive outcomes + You effectively translate data and strategy into influential and action oriented narratives tailored for… more
    Capital One (10/09/25)
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  • Manager - Strategy & Analytics…

    CARMAX (Richmond, VA)
    …customers to complete as much of the car buying process online as desired + ** Customer Experience Center (CEC) Strategy ** - Works to ensure CarMax's contact ... CarMax, the way your career should be! Job Description ** Manager , Retail Strategy & Analytics:** **About The...strategy to help ensure customers receive a great experience today while driving CarMax's eCommerce & omnichannel transformation.… more
    CARMAX (08/15/25)
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  • Commercial Strategy and Analytics…

    Datavant (Richmond, VA)
    …and life experiences to realize our bold vision for healthcare. As the Commercial Strategy and Analytics Manager at Datavant, you will play a crucial role ... to support the transformation of the commercial org through customer segmentation, GTM models design, sales strategy ...To The Table:** + Minimum of 7 years of experience in commercial strategy , management consulting, business… more
    Datavant (10/04/25)
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  • Sr. Business Manager - Retail Fraud…

    Capital One (Mclean, VA)
    Sr. Business Manager - Retail Fraud Strategy and Analytics Summary: As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and ... continuous learning, and rewards innovation. Fraud - when a customer 's personal information is stolen or bank account is...an expert in crafting written documents that articulate your strategy for audiences of all levels, and accompanying those… more
    Capital One (08/22/25)
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  • Manager , Performance Marketing…

    SHRM (Alexandria, VA)
    …of more than 362 million workers and their families globally. **Summary** The Manager , Performance Marketing & Automation Strategy is a hands-on role responsible ... associated marketing automation tools (not including Adobe Creative products). + Demonstrated experience as a People Manager , with responsibility for directly… more
    SHRM (09/04/25)
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  • Senior Manager , Strategy

    Cardinal Health (Richmond, VA)
    …lower the cost of specialty products for our customers. **Position Summary:** The Strategy Sr. Manager will collaborate to help shape the biosimilar sourcing ... competitive intelligence, market research, market access, corporate analysis, etc. + Experience in consulting, strategy , business development, R&D, and/or… more
    Cardinal Health (08/14/25)
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  • Senior Associate Pricing and Product…

    Capital One (Mclean, VA)
    …Savings and CD products to help achieve growth targets + Improving our customer experience and product features + Analyzing competitors and incorporating best ... Senior Associate Pricing and Product Strategy Project Manager | Retail Bank Capital...ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We… more
    Capital One (09/19/25)
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  • Senior Business Manager - Digital Product…

    Capital One (Mclean, VA)
    …and tackling some of our most challenging problems relating to the digital customer experience . This role will lead problem solving processes in partnership ... Senior Business Manager - Digital Product Strategy As... team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its… more
    Capital One (10/02/25)
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