- Rocket Software (Richmond, VA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior ... Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior … more
- S&P Global (Charlottesville, VA)
- …(for internal use):** 11 **About the Role:** We are seeking a strategic and people-focused ** Manager , Customer Success Management - Americas** to lead a ... with client engagement, strategic planning, and cross-functional collaboration. **The Team:** Customer Success Management is a dynamic global function… more
- Amazon (Arlington, VA)
- …and managing teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials ... responsible for all business and operational objectives of your Customer Success Management team. You'll...A day in the life * Participate in an Customer Success Manager interview loop… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... with our program. The key responsibilities of a Senior Customer Success Manager include but...experience in Buying, Merchandising, Planning, and/or relevant experience within Customer Success , Account Management , … more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business...Customer Success Manager drives business growth for some...experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success , Account Management , … more
- Amazon (Arlington, VA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... in the technology industry focused on customer success or in go-to-market roles, or management ...clients on go-to-market topics - 7+ years in partner management , customer success , or in… more
- Epsilon, Inc (Falls Church, VA)
- …mission value realization through strategic oversight and relationship management . The Customer Success Manager works closely with technical teams and ... ** Customer Success Manager ** **Who...** Customer Success Manager ** **Who is Epsilon:** Epsilon...Certification. + Certifications in data analysis, customer success , or related areas. + Project Management … more
- SAIC (Reston, VA)
- …is seeking a driven and customer -centric individual to join our team as a Customer Success Manager . **This is a hybrid job located in the Northern ... management for short-term efforts, including demos, implementations, and prototypes. As a Customer Success Manager , you will play a crucial role in… more
- Philips (Norfolk, VA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...if:** + Bachelor's / Master's Degree in Business Administration, Customer Relationship Management or equivalent. 5+ Years… more
- Trellix (Reston, VA)
- **_Job Title:_** Senior Customer Success Manager , Public Sector **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager (CSM) is...and retention results. **About You:** + 5+ years of customer engagement and account management experience in… more
- Amazon (Herndon, VA)
- …experience and provide our operations teams with a work-ready workforce. Our Customer Success team is seeking an experienced Manager who is customer ... the Sr. Manager , Data Center Learning, each Manager of Customer Success is...solutions across operations organizations - 5+ years of team management - Bachelor's degree in Business Administration, Finance, Economics,… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon...Services provides comprehensive support to enrolled partners through dedicated customer success management , strategic advice,… more
- Amazon (Arlington, VA)
- …customers successful migration to AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources ... International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. The Customer Solutions Management role is a function...account teams, and Connect service team members to drive customer success . A CSS will run attach… more
- GE Vernova (VA)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... in the existing contractual customer base. The Customer Success Manager will be...VIe control system in commercial, services, engineering and/or project management . + 50% travel required and must live within… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Mid-Level** ** Customer Success Manager ** to join our team in the DC, Maryland, and Virginia ... (Northern) **DMV area** . The NOSC Customer Success Manager ensures the...+ A minimum of (8) eight years of experiencein customer service management , preferably in a network… more
- Qualtrics (Reston, VA)
- …people across the globe who think that's work worth doing. **Senior Specialist, Technical Success Manager - Financial Sector** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- Datavant (Richmond, VA)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and...Customer Success Managers are hybrid project management and consulting resources that have strong healthcare industry… more
- Sprinklr (VA)
- …de-risking challenges, and driving alignment across Sales, Product, Implementation, Support, and Customer Success . + **Shape the strategy during pre-sales** , ... customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies...long-term success . **What You'll Do:** As the ** Success Program Manager ** , you will lead… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business...Customer Success Manager drives business growth for some...experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success , Account Management , … more
- PagerDuty (Richmond, VA)
- …of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our ... Team Management : + Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management… more