- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- COOLSOFT (Richmond, VA)
- Troubleshooting Fast Paced Environment ServiceNow Customer Service Skills Help Desk Requirement id 155330 Job title Consultant Job location in Richmond, VA ... customer-focused Support Technician to join our IT team. This mid - level role is responsible for providing technical...is a nice to have. Ideal candidate will have help desk ticket handling experience as well… more
- Huntington Ingalls Industries (Springfield, VA)
- …Time/Hourly/Non-Exempt Anticipated Salary Range: $40,562.00 - $65,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with ... Intelligence division, which plays a critical role in supporting Enterprise- Level Security and Modernization efforts across IT infrastructure, cybersecurity,… more
- Serco (Newport News, VA)
- …apply now (https://careers-sercous.icims.com/jobs/68469/ mid - level ... optic, RJ-45, DB type connectors + Read drawings (Tradesman level ) + QCI instruct of lower techs + Implement...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- G2 Ops, Inc. (Arlington, VA)
- …all departments. At G2 Ops, you'll not only work with cutting-edge technology, you'll help define how it's applied in real mission environments. Want to work where ... our team members and customers. Due to the classification level of the projects we support as a Defense...opportunities at this time. You will have a shiny desk at our G2 Ops office and the ability… more
- Epsilon, Inc (Alexandria, VA)
- …(2) years in a help - desk area, and two (2) years at a mid /senior level position, to include the following: + Two (2) years of troubleshooting and ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
- Leidos (Virginia Beach, VA)
- …OS, version 10. *Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software. *Basic network troubleshooting skills. ... be a wise investment in your career and in yourself. Leidos is seeking a Mid - level Desktop Support Technician to support a government site in Virginia Beach, VA… more
- TekSynap (Springfield, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …structures. + Experience in a Network Operations Center (NOC) environment, including help desk , customer communication, and ticket resolution. + Familiarity with ... Time/Salaried/Exempt Anticipated Salary Range: $67,704.00 - $95,000.00 Security Clearance: Secret Level of Experience: Mid This opportunity resides with Global… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …compliance requirements + Experience in a network operations center (NOC) or help desk environment, including ticketing and customer communications + Willingness ... Salary Range: $86,177.00 - $125,000.00 Security Clearance: Top Secret Level of Experience: Mid This opportunity resides...Security Clearance: Top Secret Level of Experience: Mid This opportunity resides with Global Security (GS). Mission… more
- TekSynap (Springfield, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... and analysis of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network… more
- Johnson, Mirmiran, and Thompson Inc. (Virginia Beach, VA)
- …and leadership on a multitude of design projects, leading and mentoring our more mid - level and junior design staff. This individual will also be involved in ... our communities and the world through the projects we help bring to life. Clark Nexsen is currently seeking...are not limited to the following + Perform high level storm drainage and stormwater management designs, while providing… more
- TekSynap (Springfield, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... required + Certifications preferred include: ITIL + Certifications preferred include: Level II CCNA or Net+ Router/switching/FW/load balancing proficiency with Four… more
- TekSynap (Springfield, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... is required + Certifications preferred include: ITIL + Certifications preferred include: Level III CCNP, CCDP, or CCIE + Routing and switching/Firewall (FW)/load… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... is required + Certifications preferred include: ITIL + Certifications preferred include: Level III CCNP, CCDP, or CCIE + Certifications preferred include: Change… more
- Serco (Arlington, VA)
- …fielding, and lifetime support of surface ship missile systems. This mid -to-senior- level position has aspects of defense acquisition production management, ... your ability to maintain and transfer your DoD Secret level Clearance** **In this role you will:** + Provide...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Leidos (Chantilly, VA)
- …Strong troubleshooting skills on Cisco routers and switches. + Familiarity with Web Help Desk ticketing system. + Network+ certification or equivalent is ... **Description** Leidos is seeking a Mid - level Forward Deployed Network Administrator to join our Network Engineering Team within the Engineering Operations group… more
- TekSynap (Springfield, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... Virginia + Remote or In-Person: 100% Onsite + Type of environment: Office + Noise level : Medium + Work schedule: Schedule is day shift Monday - Friday. + Amount of… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... Virginia + Remote or In-Person: 100% Onsite + Type of environment: Office + Noise level : Medium + Work schedule: Schedule is day shift Monday - Friday. + Amount of… more
- TekSynap (Springfield, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... Virginia + Remote or In-Person: 100% Onsite + Type of environment: Office + Noise level : Medium + Work schedule: Schedule is day shift Monday - Friday. + Amount of… more