- Capital One (Richmond, VA)
- Senior Manager , Process Management, Customer Channels Performance Solutions (CCPS) (Hybrid) Capital One, a Fortune 500 company and one of the nation's top 10 ... One a great company - and a great place to work. As a **Senior Manager , Process Management, Customer Channels Performance Solutions (CCPS)** , you will… more
- Capital One (Mclean, VA)
- Manager , Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... transforms our society and our industry. **About the Team** ** Customer Identity and Core:** The Customer...Product Management + Currently has, or is in the process of obtaining one of the following with an… more
- Capital One (Mclean, VA)
- Manager , Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... both on the business and technology side. This product manager will lead massive efficiencies and customer ...will collaborate with partner teams, especially with the Consumer Identity platform to ensure fraud data and business needs… more
- Capital One (Richmond, VA)
- Senior Manager , Senior Department Operations Manager , CAO ( Customer Advocacy Office) (Hybrid) **Do these statements describe you? If so, please consider this ... and transforming operations to provide exceptional service and insights The Customer Advocacy Operations (CAO) team is seeking a **Senior Department Operations… more
- Capital One (Mclean, VA)
- Manager - Agent Quality, Process Management (Hybrid) As a Manager within the Quality Organization, you will be part of a highly collaborative, talented team ... documentation and process flow diagrams + Driving process improvements aligned with desired customer outcomes...be regularly worked. McLean, VA: $126,700 - $144,600 for Manager , Process Management Richmond, VA: $115,200 -… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...recommendations to their specific goals and value proposition. Program Process Excellence * Act as a thought leader in… more
- Capital One (Richmond, VA)
- Senior Manager , Process Manager : Training and Development, Audit Chief of Staff (Hybrid) **Capital One's Audit function is a dedicated group of professionals ... experience** + **1 + years experience in design thinking, customer -focused process design, or user experience design**...regularly worked. McLean, VA: $154,600 - $176,400 for Sr Manager , Process Management Richmond, VA: $140,600 -… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager to ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...with SQL + Currently has, or is in the process of obtaining one of the following with an… more
- The Boeing Company (Arlington, VA)
- …events that elevate Boeing as a global market leader. BDS is seeking a ** Customer Engagement Manager ** to join the Business Development & Strategy Customer ... is based in Arlington, VA, reporting to the senior manager of Customer Engagement for Boeing Defense,...leadership to the work group on matters related to process improvement. **This position is expected to be 100%… more
- Grifols Shared Services North America, Inc (VA)
- …and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part ... for providing a focused leadership managing the instrument implementation process in order to insure quick Go Live and...order to insure quick Go Live and a quality customer experience. This position is responsible for communicating the… more
- Google (Reston, VA)
- …systems, including data platform, AI/ML and infrastructure. + Experience as a pre-sales manager or technical customer -facing people manager within a ... + Eligibility to obtain a US Government Top Secret Security Clearance. As a Customer Engineering Manager , focused on the Cloud Security portfolio, you will lead… more
- Capital One (Richmond, VA)
- Senior Associate, Process Manager (Hybrid) We are seeking a highly analytical and innovative Senior Process Manager with a strong analytical experience ... upon number of hours to be regularly worked. McLean, VA: $86,300 - $98,400 for Sr. Process Manager Richmond, VA: $78,400 - $89,500 for Sr. Process Manager… more
- Capital One (Mclean, VA)
- Manager , Data Analysis- Customer Core At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card ... and emerging markets + Leverage analytics to create a customer experience above our peers + Lead a team...crucial information for the organization + Identifying and implementing process , data, and reporting improvements for the organization +… more
- Rocket Software (Richmond, VA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...+ Work closely with Renewals on risk mitigation and process improvements + Work closely with Marketing to identify… more
- Leidos (Reston, VA)
- …business acumen, technical understanding and/or education, resourcefulness to manage process driven captures, and internal/external customer relations-oriented ... business acumen, technical understanding and/or education, resourcefulness to manage process driven captures, and internal/external customer relations-oriented… more
- RTX Corporation (Sterling, VA)
- …secure world. **Role Summary** Raytheon is seeking a team member for the Process Transformation & Standard Work Team within the Supply Chain Business Operations ... Organization. The Process Transformation & Standard Work Team is focused on...of knowledge/experience in each: (1) Raytheon Material Program Management, Customer Proposals & Sourcing; (2) Training Design/Deployment/Content Delivery; (3)… more
- S&P Global (Charlottesville, VA)
- …use):** 11 **About the Role:** We are seeking a strategic and people-focused ** Manager , Customer Success Management - Americas** to lead a high-performing team ... of 8-10 Customer Success Managers (CSMs). You'll be responsible for driving...regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity , national origin, age, disability, marital status, military veteran… more
- Philips (Norfolk, VA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and provide planning...religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information,… more
- Capital One (Mclean, VA)
- Manager , Data Science - Customer Management...into tangible business goals **The Ideal Candidate is:** + Customer first. You love the process of ... and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help...**Basic Qualifications:** + Currently has, or is in the process of obtaining one of the following with an… more
- Guidehouse (Arlington, VA)
- …Required** **:** Ability to Obtain Secret **What You Will Do** **:** The Identity and Access Management Deputy Project Manager will support management of ... design, development, testing, deployment and sustainment of an enterprise identity and credentialing system, coordinating with technical leads and support… more