- Mass Markets (VA)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service for mortgage customers. This role requires you to ... across multiple systems and screens while speak to customers. + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Strong… more
- Truist (Richmond, VA)
- …the essential functions. Three or more years of experience in collections, recovery or customer service . One or more years of Team Lead or supervisory ... performance metrics (production & quality), and satisfactory client delight customer survey scores. Develop and administer appropriate corrective action plans… more
- Anywhere Real Estate (Virginia Beach, VA)
- …speakers a plus + Real estate knowledge preferred (home purchase, sale, or mortgage ) + Customer service experience preferred (retail, financial services, ... for our ** Customer Experience Concierge** role, a customer service position providing guidance and support...all the way through closing. This position is 100% remote from any location in the United States. The… more
- Carrington (Richmond, VA)
- …the use of office machines such as computer, copiers, fax machines. + Strong customer service skills. + Requires extremely high level of organizational skills ... **Come join our amazing team and work Remote !** Responsible for providing quality loan processing,...applications, credit documents, appraisals, etc.) to process and complete mortgage loan files. Perform all duties in accordance with… more
- Carrington (Richmond, VA)
- …+ Works with Post-Closing to resolve funding discrepancies. + Responsible for excellent customer service to internal and external customers. + Maintains highly ... **Come join our amazing team and work Remote !** Responsible for supervising a team to...skills + Excellent analytical and problem-solving skills + Excellent customer service skills + Ability to understand… more
- Carrington (Richmond, VA)
- …Executive(s), Underwriting, Quality Control, Docs and Funding. + Is responsible for excellent customer service . + Pulls or verifies credit reports, flood certs ... **Come join our amazing team and work Remote !** Provides processing and sales support for...years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors… more
- Carrington (Richmond, VA)
- …of team collaboration, accountability, operational excellence and commitment to quality and customer service . + Perform other duties as assigned. **What you'll ... the primary focus of this role is in either mortgage lending or loan servicing, incumbents will also participate...equivalent work experience. + Project Management experience required. + Mortgage Lending or Mortgage Servicing background a… more
- Anywhere Real Estate (Virginia Beach, VA)
- …is focused on ensuring accuracy, timely completion, and the highest level of customer service to our Sales Agents and Branch Offices. **Job Responsibilities:** ... **Commissions Processor- Remote ** This position is responsible for data entry,...learn external and internal real estate-related applications. + Excellent Customer Service and communication skills required (both… more
- Anywhere Real Estate (Virginia Beach, VA)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... The Client Experience Specialist is a service minded professional who manages all non-licensed aspects...in reliable and skillful hands. **This position is 100% remote and will support various markets.** **Primary Job Functions**… more
- Anywhere Real Estate (Virginia Beach, VA)
- …efforts for top tier agents as requested. **Qualifications:** 2 or more years customer service experience preferred; Prior Real Estate office experience strongly ... This is a 100% remote role, however the ideal candidate will be...finely-honed communication skills and a high level of productivity. Customer focused, delivery oriented, Creative problem-solving skills. Willingness to… more
- Anywhere Real Estate (Virginia Beach, VA)
- …business need **Preferred Qualifications:** + Minimum of 1-2 years' experience in data entry, customer service or real estate related roles + Skillful in using ... ensuring compliance for required paperwork. This is a fully remote position; candidate must be able to work in...external and internal real estate related applications. + Excellent Customer Service and communication skills required (both… more
- Anywhere Real Estate (Virginia Beach, VA)
- …Estate Inc. (NYSE: HOUS) family of brands, we are a tech-enabled service powerhouse committed to innovation and excellence. Our dedicated team develops ... part of our Product & Technology organization focused on Customer Experience. This team plays a pivotal role in...AI. + Experience working with global teams in a remote work environment spanning multiple time zones. Anywhere Real… more
- Anywhere Real Estate (Virginia Beach, VA)
- …problem-solving skills. + Excellent verbal/written skills and attention to detail, excellent customer service skills. + Ability to prioritize according to ... a Commercial Title Examiner to join our Title Production team. This is a remote position supporting our St. Louis, Missouri metropolitan area brand. As a Commercial… more
- Anywhere Real Estate (Virginia Beach, VA)
- …**Data-Driven Decision Making** : + Use data and metrics insights to ensure excellent customer service , adherence to service level agreements, and continuous ... to business results. + Strong coaching skills and a customer -obsessed mindset. Ability to use data to assess and...relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures.… more
- Carrington (Richmond, VA)
- …processes that will improve performance of team and department, cost to originate, and customer service . + Responds to post funding audits, investor reviews and ... leadership and establish controls to maintain and improve quality and service standards within the department. + Defines and monitors productivity standards… more
- Anywhere Real Estate (Virginia Beach, VA)
- …communication methods including video conferencing and video content creation + Outstanding customer service skills, with strong oral and written communication ... the selection, coaching and accountability to drive the best in-class conversion and service success. + Drive awareness across multiple service offerings to new… more
- Anywhere Real Estate (Virginia Beach, VA)
- …Delivery-oriented, self-managing, and effective in matrix teams. + Deep passion for customer service and operational excellence. + Familiarity with other ... + **AI and Automation:** Leverage AI technologies to drive automation and self- service initiatives, aiming to reduce ticket touches and handle time. + **Training… more
- Anywhere Real Estate (Virginia Beach, VA)
- …company of some of the world's leading real estate brokerage brands and service businesses. Formerly known as Realogy, our company's transformation is guided by a ... technologies. You will bring a record of accomplishment of coaching, customer -obsession and results tied to successful compensation programs. You will have… more
- Wolters Kluwer (Richmond, VA)
- We are currently seeking dynamic ** Customer Service Representative** to join our growing teams across the country. Wolters Kluwer Lien Solutions is the global ... or Corporations) through verbal and written communications + Provide consultative customer service ; help to identify customers compliance challenges, and… more
- PenFed Credit Union (Mclean, VA)
- …Mortgage Loan Officer. This position will provide referral management, customer satisfaction, partner satisfaction and service delivery. Responsibilities ... be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members… more