- Mass Markets (VA)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service for mortgage customers. This role requires you to ... across multiple systems and screens while speak to customers. + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Strong… more
- Carrington (Richmond, VA)
- …the use of office machines such as computer, copiers, fax machines. + Strong customer service skills. + Requires extremely high level of organizational skills ... **Come join our amazing team and work Remote !** Responsible for providing quality loan processing,...applications, credit documents, appraisals, etc.) to process and complete mortgage loan files. Perform all duties in accordance with… more
- Anywhere Real Estate (Virginia Beach, VA)
- …is a plus - Bilingual (English/Spanish) is a strong advantage - Experience in customer service , sales, or call centers preferred - Strong organizational and ... most integrated provider of residential real estate services. Through our Customer Contact Center & Engagement team, we deliver high-quality, high-converting leads… more
- Carrington (Richmond, VA)
- …Executive(s), Underwriting, Quality Control, Docs and Funding. + Is responsible for excellent customer service . + Pulls or verifies credit reports, flood certs ... **Come join our amazing team and work Remote !** Provides processing and sales support for...years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors… more
- Carrington (Richmond, VA)
- …of team collaboration, accountability, operational excellence and commitment to quality and customer service . + Perform other duties as assigned. **What you'll ... the primary focus of this role is in either mortgage lending or loan servicing, incumbents will also participate...equivalent work experience. + Project Management experience required. + Mortgage Lending or Mortgage Servicing background a… more
- Anywhere Real Estate (Virginia Beach, VA)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... The Client Experience Specialist is a service minded professional who manages all non-licensed aspects...in reliable and skillful hands. **This position is 100% remote and will support various markets.** **Primary Job Functions**… more
- Anywhere Real Estate (Virginia Beach, VA)
- …company of some of the world's leading real estate brokerage brands and service businesses. Formerly known as Realogy, our company's transformation is guided by a ... technologies. You will bring a record of accomplishment of coaching, customer -obsession and results tied to successful compensation programs. You will have… more
- Carrington (Richmond, VA)
- **Come join our amazing team and work remote from home!** Client Relationship Analyst is responsible for capturing and documenting client/investor servicing ... an effort to maintain, support and drive results with respect to mortgage servicing counterparty relationships. Perform all duties in accordance with the company's… more
- SitusAMC (Richmond, VA)
- …Paper program + Execute on deliverables with keen sense of urgency and customer service + Manage warehouse administration and finance operations team including ... construct efficient workflows, pitch prospective clients for new business, drive premium service business, resolve customer complaints + Communicates well with… more
- Fannie Mae (Reston, VA)
- …process exceptions, and risks. * Partner with team to gather data to resolve customer issues and third-party service level agreements (SLA). * Assist the team ... a valued colleague on our team, you will perform tasks that support customer and performance measures that focus on completeness, timeliness, quality, and … more
- TEKsystems (Virginia Beach, VA)
- …listening, and adaptable engagement methods to ensure optimal member experience and customer service . Perform transactions related to savings, checking, consumer ... positive member interactions to ensure customer satisfaction. Essential Skills + Customer service experience. + Data entry skills. + Experience handling… more
- TEKsystems (Virginia Beach, VA)
- …system adaptability, and engagement methods to ensure optimal member experience and customer service . Transactions related to savings, checking, consumer loans, ... + Ensure policy compliance and adapt to a structured environment. Essential Skills + Customer service expertise + Proficiency in data entry + Experience with… more
- TEKsystems (Virginia Beach, VA)
- …multiple systems, and engagement methods to ensure an optimal member experience and customer service . The MSR will perform transactions or related functions for ... in back-to-back inbound phone calls in a high-volume contact center. Essential Skills + Customer service + Data entry + Handling inbound and outbound calls +… more
- Truist (Richmond, VA)
- …or non-monetary transactions, processing, imaging documents / mail. 2. Provide excellent customer service to all internal business partners and external clients ... and department policy requirements. **strong preference for candidates with mortgage experience-understanding of foreclosure documents with contact center experience.**… more