- Lumen (Richmond, VA)
- …as we digitally connect the world and shape the future. **The Role** As the Senior Lead Customer Stories Manager, you will collaborate cross-functionally ... continually seek improved ways to scale and optimize our customer stories program, tracking customers through their...story and measuring the program's impact on brand awareness, lead generation, sales, and customer retention. **The… more
- Amazon (Arlington, VA)
- Description We are seeking an exceptional Customer Value Lead for the AWS Customer Success Center of Excellence (CS COE) to architect and implement value ... engagement and partner enablement - Build and maintain a dynamic repository of customer success stories and value realization patterns - Establish mechanisms to… more
- Lumen (Richmond, VA)
- …us as we digitally connect the world and shape the future. **The Role** As a Senior Lead Solutions Architect at Lumen, you will act as a critical link between ... + Translate product strategy and technical vision into detailed user stories with clear acceptance criteria. + Collaborate closely with software engineers… more
- M. C. Dean (Vienna, VA)
- …high-priority initiatives. The senior specialist will be regularly called upon to lead key programs and initiatives as well as support projects led by other ... are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for...agility, expertise, and trust. MC Dean is seeking a Senior Marketing Communications Specialist to join our dynamic team… more
- Capital One (Richmond, VA)
- …and what investments will deliver the best outcome for our customers and stakeholders. Customer -Centric: You lead with human centered design as the basis for ... Senior Manager - Risk Management (US CARD), Platform...to deliver on our goal to keep 100% of Customer promises. **Responsibilities:** Sr Leader support for the ACT… more
- Capital One (Richmond, VA)
- …Operations Capital One's Customer Channels organization is seeking a talented ** Senior Director** to lead our Global Supplier Operations team. In this ... Senior Director of Global Supplier...the best outcome for our customers and stakeholders + ** Customer -Centric-** You lead with human-centered design as the… more
- Capital One (Richmond, VA)
- …developing a team of passionate designers, this role is for you. We're looking for a Senior Manager to lead and support our evolving team on this journey and to ... lead and drive our Instructional Design strategy. **What You'll...of our partner teams. + As part of the Customer Channels Performance Solutions senior leadership team,… more
- M. C. Dean (Vienna, VA)
- …communicate customer needs, translating requirements into features and user stories and drive the technical team's understanding of requirements. + Define and ... the world for the better. We are seeking a ** Senior Product Manager** to join our **Security and Electronic...and integrates the OT solutions we deploy with our customer 's business systems. The software we develop orchestrates critical… more
- EAB (Richmond, VA)
- …and completion of professional service projects Driving Impact + Serve as the senior customer point of contact, working closely with the project sponsor ... The Role in Brief: Strategic Leader, Data and Analytics ( Senior Associate level) The Strategic Leader (SL) is a...at each institution on data and analytics initiatives + Lead and facilitate customer discussions and meetings… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …Total Product LifeCycle **About This Role** The BA/PrM shall partner with the Program Lead and Technical Lead to deliver the program within the constraints of ... + Work cross-functionally with Product Owners (Business Owners), Delivery Lead (Product Development), Business Operations, Scrum Teams and External partners… more
- Deloitte (Mclean, VA)
- Salesforce Commerce Cloud B2B Functional Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through ... journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead -to-loyalty orchestration. Join us to drive impactful customer interactions… more
- Deloitte (Mclean, VA)
- Sales Performance Management Senior Consultant Customer is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space ... on May 31, 2026. Work you'll do As a Senior Consultant, you will work within an engagement team...our clients through the following types of work: + Customer Operations | enables different capabilities throughout Lead… more
- Qualtrics (Reston, VA)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Senior Product Manager- Employee Experience** **Why We Have This Role** + The Employee ... As a Product Manager on this team, you will lead the development and innovations for our flagship employee...of their employees. + Enable all brands to enhance customer experiences by providing accessible omni channel understanding. **How… more
- EPAM Systems (Mclean, VA)
- …a proven track record in managing high-impact partnerships? EPAM is seeking a ** Senior Microsoft Alliances Manager** to lead and grow our strategic relationship ... including driving partner-initiated and partner-influenced revenue + Curate and spotlight success stories through customer case studies, reinforcing the value of… more
- TD Bank (Vienna, VA)
- …Analytics, Insights, & Artificial Intelligence **Job Description:** **Department Overview:** The Senior AML Business Data Manager for AML Data is responsible for ... Models based on the analysis of transaction, account and customer data for various financial services and products. Identification...systems will be part of the responsibilities assumed. The Senior AML Business Data Manager for AML Data is… more
- Qualtrics (Reston, VA)
- …business. Join over 5,000 people across the globe who think that's work worth doing. ** Senior UX Designer** **Why We Have This Role** We are looking for a Senior ... platforms to directly impact the product roadmap and our customer 's goals. This person will work on our ...and opportunities ensuring that they are closed out. + Lead collaboration across software development, product management, and product… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** As a ** Senior Service Designer,** you will be responsible for guiding government clients through our _Design Intelligence ... methods to solve end-to-end organization and experience challenges. You will lead development and execution of User Experience (UX) strategies to enhance… more
- Qualtrics (Reston, VA)
- …account strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... across the globe who think that's work worth doing. ** Senior Specialist, Technical Success Manager - Financial Sector** **Why...build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity… more
- USAA (Chesapeake, VA)
- …and impactful. **The Opportunity** We are looking for a Bank Agile Product Owner Senior working with Credit Card Servicing experiences and processes with a focus on ... on team commitments and ensuring the voice of the customer is strongly represented. Accountable for making decisions and...needs. + Responsible for working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on… more
- General Dynamics Information Technology (Fairfax, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Senior BMC Remedy / Helix** **Developer** with GDIT. A career in ... **Navy Enterprise Service Desk (NESD)** program is seeking a senior -level **Remedy / Helix Developer** to join their Helix...REMEDY / HELIX DEVELOPER WILL MAKE AN IMPACT:** + Lead the technical side on multiple onboarding projects and… more