- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... 10% Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) … more
- Cayuse Holdings (Richmond, VA)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and ... USD $15.00 - USD $17.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2388/ service - desk - agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-_ **ID** _103237_… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service ...Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps...Services (AWS) **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; +… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- BBL Hospitality (Norfolk, VA)
- Front Desk Agent Job Details Job Location...standards set forth by management. A high standard of service and hospitality must be maintained at all times. ... to Full-Time associates + Associate Travel Program Discounts Front Desk Agent is responsible for assisting guests efficiently, courteously and professionally… more
- IHG (Petersburg, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull big… more
- IHG (Petersburg, VA)
- …and Requirements:_** High School diploma or equivalent, plus one year front desk /guest service experience. Some college preferred. Must speak fluent English. ... follow-up. 1. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest...perform the following: 1. Frequently standing up behind the desk and front office areas 2. Carrying or lifting… more
- Omni Hotels (Hot Springs, VA)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... to consistently provide the highest possible standard of guest service , creating a sensory journey for guests helping them...in accordance with Omni Hotel & Resorts Moments of Service . + Up-sell, cross-sell, and pre-sell services and products.… more
- Marriott (Arlington, VA)
- …and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and ... will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be… more
- Marriott (Arlington, VA)
- …and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and ... will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be… more
- Marriott (Dulles, VA)
- …promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the ... name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,… more
- Anywhere Real Estate (Virginia Beach, VA)
- …to ensure new agents are properly set up and have access to all CBR agent tools Provide initial overview of DESK with focus on account activation, enrollment, ... be willing to work Eastern Time Zone hours. **Summary: ** As an Agent Onboarding Specialist (AOS), your role involves ensuring a seamless onboarding experience for… more
- Atrium Hospitality (Norfolk, VA)
- …a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything ... Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Front Desk Associate Full time **Atrium SPIRIT - where teamwork,...**Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence** **What's in it for you?** The **Atrium… more
- Drury Hotels (Glen Allen, VA)
- …guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting ... problem resolution. Assist with breakfast and 5:30 pm Kickback service , which may include food preparation, set up, guest..., which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain… more
- Amentum (Fort Belvoir, VA)
- …the Department of Defense (DoD), Intelligence and Security Command (INSCOM), Army Service Component Commands, other Government agencies, and the Department of the ... Must be a graduate of any of the following Military Department Counterintelligence Agent Certifying Courses: + Army - Counterintelligence Special Agent Course… more
- Marriott (Arlington, VA)
- …functions including Doorman, Bellman, Bell Captain, Concierge Agent , Guest Relations Agent , Front Desk Agent , Matrix Coordinator, Club Concierge, Club ... accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide...GED; 4 years experience in the guest services, front desk , or related professional area. OR * 2-year degree… more
- Extra Space Storage (Falls Church, VA)
- …Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car ... + **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more