- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... required to remote into customer's computer to fix an issue. In other cases, the service desk analyst walks the user through steps they can take to resolve… more
- Insight Global (Mclean, VA)
- Job Description Insight Global is seeking a Service Desk Analyst for one of our clients who is in the field of education management. Our client is a growing ... be at the forefront of each conversation you have. We are seeking customer service -oriented individuals who have experience working in a call center. We are a… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We ... strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track… more
- HCA Healthcare (Richmond, VA)
- …technical resource responding to end user desktop incidents and requests reported to the Service Desk . **Technical Analyst II** will also be responsible for ... support of IT&S desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel + Participates in meetings,… more
- Marriott (Richmond, VA)
- …**Position Type** Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, ... knowledge of Marriott business functions and Marriott business processes * Experience with direct service desk support or previous usage of sales and catering or… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- NuAxis Innovations (Reston, VA)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Reston,...fax. We are looking for a highly competent, customer service -oriented, and motivated individual to fill this role. **Essential… more
- DMS International (Norfolk, VA)
- …to our customer's mission Job Description DMS International (DMS) is seeking a Type Desk Analyst who will provide Integrated Logistics Support (ILS) services for ... fleet sustainment programs. The Type Desk Analyst will develop, analysis, and maintain...+ Active participation in meetings and presentations. + Customer service skills to include written and verbal communication with… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Senior Functional/Business Analyst - Help Desk -Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... **Employment Type:** Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and… more
- Robert Half Technology (Richmond, VA)
- Description We are looking for a skilled Help Desk Analyst I to join our team in the motor freight forwarding industry, based in Richmond, Virginia. This role ... a contract to hire employment opportunity. As a Help Desk Analyst I, you will play a...Accurately enter all customer and system interactions into the Service Desk ticketing program, ensuring correct routing… more
- Robert Half Technology (Norfolk, VA)
- …skillset in networking, systems, and cyber security? If you have experience as a Help Desk Analyst , this is an opportunity you need to explore. Take advantage of ... team. We are offering an opportunity for a Help Desk Analyst to join our team in...resolution, adjusting priorities as needed * Working to meet Service Level Agreement (SLA) goals for service … more
- Robert Half Technology (Glen Allen, VA)
- Description We are in need of a Help Desk Analyst II to join our team based in Glen Allen, Virginia. This role involves providing second level support to our ... an integral part of our operations. As a Help Desk Analyst II, you will be handling...for all banking systems. Responsibilities: * Deliver quality customer service to internal clients by providing a single point… more
- General Dynamics Information Technology (Quantico, VA)
- …the world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, VA** . ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ...The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- DMS International (Norfolk, VA)
- …mission Job Description DMS International (DMS) is seeking a Special Materials Type Desk Analyst who will provide Integrated Logistics Support (ILS) services for ... fleet sustainment programs. The Special Materials Type Desk Analyst will utilize procurement history and out-year ship schedules, to provide a programmatic… more
- Carrington (Richmond, VA)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- Robert Half Technology (Alexandria, VA)
- …The Customer Support Agent (CSA) will represent NMFTA in providing exceptional customer service and technical support to clients and end-users. The CSA will identify ... fulfillment of NMFTA products and services. Required Skills and Experience: - Customer Service : Exceptional customer service skills with the ability to build… more
- CACI International (Chantilly, VA)
- Integrated Service Desk Technician (Clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... service and/or support experience working in a Help Desk , Service Desk , or Call...o CompTia Ao CompTia ServerCompTia Network+ HDI Customer Help Desk Analyst Microsoft Office Specialist What We… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance**… more
- HCA Healthcare (Richmond, VA)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... hours volunteering in our communities. As an EHR Support Analyst II -with Chippenham Hospital, Richmond VA, you can...resolve incidents or fulfill requests received from the division Service Desk or other division or facility… more