- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
- CAI (Richmond, VA)
- Bilingual (German/English) Service Desk Analyst **Req number:** R6133 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... resolve issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... required to remote into customer's computer to fix an issue. In other cases, the service desk analyst walks the user through steps they can take to resolve… more
- TEKsystems (Newport News, VA)
- …Services environment which includes Azure infrastructure, the physical network, handling service desk requests and incidents, and providing on-site support ... monitoring systems that alert on symptoms rather than focus on only outages. * Service Desk Support: Handle requests from the service desk , providing… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service… more
- General Dynamics Information Technology (Quantico, VA)
- …Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT… more
- Robert Half Technology (Mclean, VA)
- Description We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis. This role involves providing technical support to ... to Active Directory, Windows 10, and Office applications. * Manage and troubleshoot service desk tickets, ensuring timely resolution and proper documentation. *… more
- Robert Half Technology (Mclean, VA)
- Description We are looking for a dedicated Help Desk Analyst I to provide technical support for a diverse and extensive client base. This is an overnight, fully ... related to Windows 10 and Office applications. * Manage and resolve service desk tickets, ensuring timely and accurate solutions. * Administer Active Directory… more
- NANA Regional Corporation (Fredericksburg, VA)
- Synteras an AKIMA Company is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau of Investigation. In this role, you ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...the use of a specialized software. The Associate Systems Analyst may alternatively train end-users to perform the resolution… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- HCA Healthcare (Richmond, VA)
- …working with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned application or responsibilities with ... Do you have the career opportunities as an Application Analyst II you want with your current employer? We...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- SAIC (Suffolk, VA)
- **Description** SAIC has an immediate opening for an analyst to provide onsite support to the Joint Staff, J-7, Joint Education and Doctrine Division (JEDD), in ... Suffolk, VA. As SAIC's onsite representative, the analyst will work with Joint Staff action officers (AOs)...to include tracking weekly updates. + Provide back-up help desk support for doctrine websites and applications. **Qualifications** +… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst II** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Epsilon, Inc (Manassas, VA)
- **Information Assurance Analyst I** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- SAIC (Quantico, VA)
- …cabling, external data storage devices, and network interface devices. In coordination with desk side support and service desk resource teams, provides ... Combatant Commands Business Group of SAIC is seeking a **Customer Support Analyst (Quantico, VA)** to support a transformational infrastructure program for DCSA.… more
- City of Norfolk, Virginia (Norfolk, VA)
- …diagnose and resolve computer hardware, software, access, and security issues. + CUSTOMER SERVICE /HELP DESK : Provide excellent customer service and IT ... systems + Microsoft Office products including Outlook, Word, and Excel + Help Desk or field service technician tasks and responsibilities + Audio/Visual systems… more
- CGI Technologies and Solutions, Inc. (Springfield, VA)
- …IT operations and reports to the SITS. Responsibilities include compiling service desk reports, managing device inventory spreadsheets, facilitating ... **Management Analyst III - JCSU (Top Secret Required)** **Category:**...Tracks various communications channels. * Proficient in Manage Engine service desk application. Hourly Rate: $35.64/hour CGI… more
- CACI International (VA)
- …with the Business Analysis Body of Knowledge (BABOK) + Experience with ServiceNow or similar service desk solution - ** ** **What You Can Expect:** **A culture ... Senior Business Analyst Job Category: Information Technology Time Type: Full...support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- CACI International (Ashburn, VA)
- …Experience with managing projects using VersionOne + Experience with ServiceNow or similar service desk solution + Acts independently to expose and resolve ... Business Analyst Job Category: Information Technology Time Type: Full...Opportunity:** CACI is currently looking for a Business Systems Analyst with agile methodology experience to join our BEAGLE… more