- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180, USA Req #568 Tuesday, June 17, 2025 **Kadiak,** a Koniag Government Services company, is seeking an experienced ... Service Desk Lead to support our federal customer in Vienna, Virginia. This position requires a Top Secret/SCI clearance with willingness to obtain a CI… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- CACI International (Ashburn, VA)
- …Manager + Product Architect + Quality Specialist + Release Manager + Resource Manager + Service Desk Lead + Technical Writer + Test Engineer All positions ... be available at any time but may be available in the future: + Performance/ Service Level Manager + Warehouse Manager + Analytic Server Architect SME + Asset Manager… more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise IT means ... operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our frontline...365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead , coach, and mentor… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around the ... KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team to… more
- CAI (Richmond, VA)
- …R5490 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests ... **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst**...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- Atrium Hospitality (Norfolk, VA)
- …personality to create a memorable first impression for our guests. While helping to lead out front desk team with checking in, registering guests. This role ... level of the organization + Training all new Front Desk Agents to provide exceptional customer service ...Front Desk Agents to provide exceptional customer service **Respect:** + You will value everyone's contribution to… more
- Chenega Corporation (Arlington, VA)
- …**Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment. + Conduct regular ... (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service ...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Marriott (Arlington, VA)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- ChenMed (Hampton, VA)
- …expanding and we need great people to join our team. The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director ... for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure...Good verbal communications skills (English required). + Great customer service skills. + Ability to prioritize. + Able to… more
- Owens & Minor (Richmond, VA)
- …available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement **Position Summary** The Sr. ... Pricing & Deal Desk Analyst is a critical support role within the...entire portfolio to maximize value. The role assumes a lead position in the RFP/bid proposal process for our… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. + Simulates… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …or lead diagnostician, providing guidance and support to help desk staff. **Required qualifications to be successful in this role:** -Clearance: Secret ... **Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- Leidos (Ashburn, VA)
- …appropriately to internal and external customers. + Train, coach and mentor Service Desk Specialists (Level II) including career development. Oversee staff ... The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile...oversight to the Level II services and ensure that service levels are achieved. Primary responsibility is to ensure… more
- Motion Recruitment Partners (Arlington, VA)
- Help Desk - Hybrid Washington DC Arlington, Virginia **Hybrid** Contract $40/hr - $46/hr Help Desk As the Help Desk Technician, you'll be responsible for ... staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills...presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In this role,...Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf… more
- ChenMed (Colonial Heights, VA)
- …providers. We're rapidly expanding and we need great people to join our team. The Lead , Care Facilitator is dedicated to providing VIP customer service to every ... a pleasant and memorable experience every visit and with every interaction. The Lead , Care Facilitator is accountable for precisely entering patient data and setting… more