- Frontall USA LLC (Richmond, VA)
- …contributing to the overall mission of sustainable supportive housing. Key Responsibilities: Support the Property Manager and/or Senior Property Manager in ... to ending homelessness through permanent, affordable housing and personalized support services. With operations across Charlottesville, Richmond, and South Hampton… more
- Amentum (Quantico, VA)
- …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to… more
- General Dynamics Information Technology (Arlington, VA)
- …documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues, and ... Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support...people are our differentiators. We are seeking a customer service centered Service Desk Specialist… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves...using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring… more
- M. C. Dean (Vienna, VA)
- …+ Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...As part of a multidisciplinary team, you will provide support to mission customers by capturing and triaging incoming… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …+ Update and create documentation to be used across the Service Desk organization + Provide videoconference administration and support . + Any other duties ... Senior IT Support Specialist- Richmond, VA Job...+ 5+ years of experience in corporate IT or Service Desk role + Experience implementing TCP/IP at… more
- Chenega Corporation (Fort Belvoir, VA)
- … Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft....Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... (IT Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage allocation, and… more
- NANA Regional Corporation (Alexandria, VA)
- Suvi is hiring a Senior IT Service Quality Manager in Alexandria, VA to analyze, monitor and improve the quality of IT services across all DoD OIG divisions. ... for quality improvements across IT functions such as help desk , operations, requirements gathering, and service delivery....purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Suvi, the… more
- City of Norfolk, Virginia (Norfolk, VA)
- …security issues. + CUSTOMER SERVICE /HELP DESK : Provide excellent customer service and IT support to all agencies. This includes diagnosing and resolving ... systems + Microsoft Office products including Outlook, Word, and Excel + Help Desk or field service technician tasks and responsibilities + Audio/Visual systems… more
- Johnson, Mirmiran, and Thompson Inc. (Roanoke, VA)
- …and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and ... help bring to life. Clark Nexsen is seeking a Senior Fire Protection Engineer. The Senior Fire...of systems selected + Managing and supervising fire protection support services associated with the bidding process, including preparing… more
- Serco (Crystal City, VA)
- …all military disciplines (eg, aviation, ground combat, command and control, combat service support , intelligence, and opposing forces) to determine changes in ... **Position Description** Serco is excited to continue our support to the F-35 Joint Strike Fighter (JSF)...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Johnson, Mirmiran, and Thompson Inc. (Virginia Beach, VA)
- …and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and ... through the projects we help bring to life. Clark Nexsen is seeking a Senior Transportation Engineer PE. A Senior Transportation Engineer PE will be responsible… more
- Old Dominion University (Norfolk, VA)
- … for a divisional customer service location as well as the administrative support for the Senior Associate Vice President and Dean of Students, Assistant ... Posting Details Working Title Executive Assistant to the Senior Associate Vice President for Dean of Students...staff. The Executive Assistant will support front desk operations including customer service addressing in-person,… more
- ManTech (Chantilly, VA)
- …System Experience: Experience with both Windows and Linux operating systems. + End-User Support : Experience providing help- desk support for common desktop ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior IT Systems Administrator** to join our team...to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service… more
- Johnson, Mirmiran, and Thompson Inc. (Virginia Beach, VA)
- …and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and ... help bring to life. Clark Nexsen is seeking a Senior Civil Engineer III. A Senior Civil...systems and materials selected + Managing and supervising Civil support services associated with the bidding process, including preparing… more
