- CompuCom (Richmond, VA)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Tech III to join our team. Our Service Desk ... I.5 agents + Review and approve incident escalations and assignments outside of Service Desk . Ensure appropriate documentation and assignment group. + Monitor… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...technician support. + Manage tickets routed to Tier III for specialized support. + Assist users with Information… more
- Epsilon, Inc (Alexandria, VA)
- **Executive Support Technician III ** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management...services for USPTO. **An average day:** As Executive Support Technician III , you will support the Executive… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Service Desk Technician ** with ARMA (GDIT). A career in ... operate. At GDIT, people are our differentiator. As a ** Service Desk Technician ,** you will...in resolving client related issues, coordinating with both Help Desk , Networking, and Tier III personnel. +… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier- III support as required for ... Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the...Facility Helpdesk, ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations… more
- Leidos (Lorton, VA)
- …or ability to obtain prior to your start date. + Proven experience in Service Desk /Help Desk environments. + Proven experience working in ticketing ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission...Services (MSS) team. MSS is a shared services, internal service center group under the Digital Modernization Sector and… more
- Leidos (Lorton, VA)
- …your start date. + Project lead and management experience. + Proven experience in Service Desk /Help Desk environments including deep understanding of SD/HD ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission...Mission Support Services (MSS) team. MSS is a shared service , internal investment group under the Digital Modernization Sector… more
- Leidos (Fort Belvoir, VA)
- …is seeking a **Senior NOSC (Network Operations and Security Center) Technician /Network Administrator** to support monitoring large-scale operations on a high-profile ... + Provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. + Creating incident tickets, reports… more
- Stellar Innovations (Richmond, VA)
- …+ MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III . This certification can be achieved after starting by ... Inc., (SIS), a registered ISO 9001:2015 corporation, is a Service -Disabled Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services &… more
- ManTech (Herndon, VA)
- **MANTECH** seeks a motivated, career-oriented, and customer-focused **Dedicated Video Installation Technician ** to join our team in **Herndon, VA** . You will be ... responsible for installing network equipment, video media gateways, and associated service modules. This role requires attention to detail, hands-on technical… more
- Leidos (Reston, VA)
- …is seeking a **Senior NOSC (Network Operations and Security Center) Technician /Network Administrator** to support monitoring large-scale operations on a high-profile ... + Provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. + Creating incident tickets, reports… more
- Serco (Virginia Beach, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... mission systems to troubleshoot, repair, test, and return to service . + Conduct all tenets of In- Service ...as a Field Technician , Field Engineer, Deployment Technician , Sonar Technician , Sonar Tech… more
- TekSynap (Arlington, VA)
- …**RESPONSIBILITIES** + Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/help desk and service restoral ... our team supporting DISA JSP ETM in Arlington, VA. TekSynap is a fast-growing high- tech company that understands both the pace of technology today and the need to… more
- Serco (Virginia Beach, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... mission systems to troubleshoot, repair, test, and return to service . + Conduct all tenets of In- Service ...as a Field Technician , Field Engineer, Deployment Technician , Sonar Technician , Sonar Tech… more
- Serco (Norfolk, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... (PMP) certification. + DoD 8140 (formerly 8570) IAT Level III certification + 10 years' experience managing technical teams...as a Field Technician , Field Engineer, Deployment Technician , Sonar Technician , Sonar Tech… more
- TekSynap (Springfield, VA)
- …efforts. Responsible for the management of network performance and end-to-end service quality for the Network infrastructure. Responsible for the review and ... to maintain an acceptable level of network quality of service as per business objectives, predefined network Key Performance...+ Certifications preferred include: CCNP Routing and Switching Level III , CCDP, or CCIE + A minimum of Ten… more
- TekSynap (Ashburn, VA)
- …the release package for the delivery of, or changes to, the designated service . Manages all aspects of the end-to-end release process. Ensures coordination of build ... process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment; and plans communication… more
- TekSynap (Springfield, VA)
- …The Incident Support Manager supports the restoration of network infrastructure, and service operation as quickly as possible to minimize the impact to business ... + Certifications preferred include: ITIL + Certifications preferred include: Level III CCNP, CCDP, or CCIE + Routing and switching/Firewall (FW)/load balancing… more
- Serco (Virginia Beach, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Passionate about supporting the US Navy? We are too. Serco is an acronym for " Service Company", and that is what we do. We provide the best services to our… more
- SAIC (Hampton, VA)
- …certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level III (CompTIA Security+) + Bring a solutions-oriented ... Toolkit (MAAP TK) + Embracing evolving hybrid Agile integration and Help Desk processes utilizing customized Jira instances + Creation of high-quality installation… more