- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Red River (Chantilly, VA)
- …1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers ... affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1...and 8 years relevant support experience + Superior customer service skills a must; strong desire to provide the highest ... VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...quality of service to the customer required. + Superb verbal communication… more
- TekSynap (Chantilly, VA)
- … Support Technician ** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the… more
- NuAxis Innovations (Falls Church, VA)
- **Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Help Desk Technician ** for a Full-Time position. **Job...Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna,...Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag Government ... Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance**...IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password… more
- Red River (Chantilly, VA)
- …could affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician to join our growing team! The Tier 1 Technician ... for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining user… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...operations and personnel + Perform duties as a Help Desk technician as required + Promote professional ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- General Dynamics Information Technology (Arlington, VA)
- …our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Service Desk Specialist - (Sunday-Thursday 6am-3pm) At GDIT, people are… more
- TEKsystems (Richmond, VA)
- Job Title: Entry-Level IT Help Desk Technician Location: Richmond, VA Category: IT Support / Help Desk Work Arrangement: 100% Remote After Training Overview: ... setup + Proprietary software troubleshooting + Deliver high-quality customer service and technical support + Progress from shadowing to...IT-related fields (in lieu of experience) Preferred Skills: + Tier 1 help desk experience + Familiarity… more
- Stellar Innovations (Fort Belvoir, VA)
- …+ MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting by ... Inc., (SIS), a registered ISO 9001:2015 corporation, is a Service -Disabled Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services &… more
- BAE Systems (Radford, VA)
- …system patch remediation, PC refresh based on company lifecycle standards and general tier 2 desktop support. Provide basic desk VoIP telephone support. Provide ... and experience with Active directory. Utilize Remote application software to provide service to both on-site and off-site users. May provide minor training to… more
- National Assemblers (Richmond, VA)
- …and configure home theater systems, soundbars, and streaming devices + Provide top- tier customer service , educating customers on product use and maintenance ... and friends call to assemble their new treadmill or desk or mount their new TV. You have an...attention to detail and problem-solving skills + Excellent customer service and communication abilities + Ability to lift and… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …Admin ( Tier II and III) + Equipment Specialist (Location and Tier ?) + FSR / Service Desk Specialist I MEF ( Tier II) + FSR / Service Desk ... II MEF ( Tier II) + FSR / Service Desk Specialist III MEF ( Tier...TBD ( Tier II) + Knowledge Management Specialist ( Tier II) + Logistics Technician ( Tier… more
- TekSynap (Richmond, VA)
- …Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard,… more
- Nightwing (Sterling, VA)
- … experience through Incident Management, Problem Management, and Knowledgebase practices + Assist Service Desk team members with Service Impacting Outages + ... technical support for Nightwing across the enterprise. Responsibilities + Deliver top- tier technical support to executives, both on-site and remotely, ensuring… more