- Deloitte (Rosslyn, VA)
- …wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr . Genesys Engineer you will have the ability to share ... to team members, as needed. + Lead the onshore efforts for the Genesys solution ecosystem, assist in client management, technical grooming, defect resolution, RCA +… more
- Cognizant (Richmond, VA)
- **About the role** As a Genesys engineer , you will make an impact by managing and supporting telephony systems, including Genesys Cloud and Avaya Aura suite ... **In this role, you will:** - Manage and support Genesys Cloud and Avaya Aura suite including CM, AES,...CM, AES, SMGR, SM, SBC, and Messaging. - Integrate Genesys with Oracle Session Border Controller and Microsoft Teams… more
- Humana (Richmond, VA)
- …community and help us put health first** Seeking a motivated, dynamic and experienced Senior Genesys Support Engineer to join our operations team ... VoIP, Contact Center Solutions, transport as well as supporting integrations. The Senior Cloud Solutions Engineer Implements organization's cloud strategy from a… more
- Amazon (Arlington, VA)
- …of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with at least 1+ year experience with any of ... the following platforms: Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce. - 5+ years experience designing and implementing at least 2 of the… more
- Amazon (Arlington, VA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer - Experience working with leading contact center ... technology platforms and applications, such as Avaya, Cisco, Genesys , Verint, NICE, Salesforce, etc. - Individual contributor technical practitioner with hands-on… more