- Magellan Health Services (Schofield Barracks, HI)
- The Performance Center Manager (PCM) serves as their assigned installation's point of contact (POC) for all local program management matters. Is the ARD-TS ... Leads, manages, and directs team assigned to their Performance Center (PC) and is the first level of administrative,...gaps and content concerns, and all related record and reporting requirements. + In coordination with the local Government… more
- General Motors (Honolulu, HI)
- …Edge (Preferred Qualifications):** + Experience with Salesforce data . + Experience with Contact Center data . + Experience with Customer Event data ... Data Science Innovation Hub functions in a matrixed reporting structure to develop data products for applied analytics solutions. Initial focus will be on… more
- Lincoln Financial Group (Honolulu, HI)
- …**Requisition #:** 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. ... To modernize Contact Center and support multiple ...data virtualization, table updates, build and run of reporting queries. Maintains knowledge on current and emerging developments/trends… more
- Highmark Health (Honolulu, HI)
- …and provincial laws to ensure compliance and manages remediation and ways our employees contact HR Services Center . Maintains a high level of customer service, ... and liabilities and the general ledger interface that includes data for financial reporting and cost allocations....any and all users. If you would like to contact us regarding the accessibility of our website or… more
- Marriott (Honolulu, HI)
- … to the Director, Product Management. The Product Manager II - CEC Contact Center Technology, supports the implementation and development of product roadmaps ... technology direction and execution of optimal business solutions supporting the contact center technology platforms. Additionally, this position will coordinate… more
- Evolent Health (Honolulu, HI)
- …with payers and primary care providers. In 2022, the most recent year of data available, ECP generated over $55M of savings for Medicare in the Shared Savings ... leadership of functions integrated across Evolent, including Analytics, Actuarial, Data /Technology, Finance, Growth, and Product Development + Builds and maintains… more
- SOS International LLC (Pearl Harbor, HI)
- …Windows Server systems administration, security operations or enterprise IT service center operations. + Fluency with automation/ data -collection tools and ... Serves as the customer's Subject Matter Expert (SME) and primary point-of- contact (POC) for SharePoint-related projects, incidents, and requests. + Monitors… more
- Geological Survey (Honolulu, HI)
- …become available. Responsibilities As a Hydrologist within the Pacific Island Water Science Center , some of your specific duties will include: Serve as a project ... member for complete hydrologic investigations by planning, conducting, and reporting on interpretive on limited independent studies or contributing to large,… more
- Hawaiian Electric (Honolulu, HI)
- …of tools and resources. Conducts analysis, writes business case, provides metrics and reporting , and provides input on forecast. Serves as internal point of ... contact for on attachment request and provides status updates...Carriers on status updates and application progress. Manages the data systems used for customer data , file… more
- Evolent Health (Honolulu, HI)
- …subject matter expert for Operations and support ad hoc analysis and data requests including highlighting unexpected variances / trends and engaging business leaders ... to jointly investigate these items + Bring creativity and data -driven depth to solutioning opportunities with Operations + Continuously improve our models as our… more
- UIC Government Services and the Bowhead Family of Companies (Pearl Harbor, HI)
- …financial analysis, workforce analysis, milestone ceremonies, and workforce culture and reporting ; + Advise and draft development, direction and continuity of ... and troubleshooting; and + Management of the programs SIOP Operations Center (SOC) to include the following capabilities: Business Intelligence (eg, Microsoft… more
- Hawaiian Electric (Honolulu, HI)
- …incorrect meter registration and fraud. Researches, assesses need and gathers data to develop, coordinate and implement recommended solutions. Facilitates the ... written correspondence and reports to customers and legal authorities as required. Contact 's customers in person, via telephone, or in writing to discuss and… more
- Guardian Life (Honolulu, HI)
- …confidentiality standards as set by Guardian and applicable legal requirements ** Reporting Relationships** + This position reports to the Team Leader **Functional ... toggle, etc.) including ability to quickly input / retrieve data while working with customer on the telephone +...Service and insurance industry. + 2-3 years of Call Center experience is preferred. + Internet speed at a… more
- Evolent Health (Honolulu, HI)
- …into roadmap. + Partner with Evolent analytics leadership on scalable performance reporting for our Tech & Services provider network. + Monitor provider network ... developing strategy in partnership with product teams by leveraging data analytics to identify opportunities for continuous improvement. +...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- Concentrix (Honolulu, HI)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... strategy, talent, and technology. We combine human-centered design, powerful data , and strong tech to accelerate CX transformation at...with the project + Serving as a point of contact for teams when multiple units are assigned to… more
- IMSolutions, LLC (Honolulu, HI)
- …work, including thorough analysis from extensive research and compiling statistics and data . + Support price analysis, negotiation, and the appropriate use of funds ... business, policy, and analytical work, including research and compiling statistics and data . + Prepare various documents to include Memorandums for Record (MFR), and… more
- Sutherland Global Services (Honolulu, HI)
- …Promote-from-within advancement opportunities + Experience working in a customer service or contact center environment with a passion for providing an ... and is used to comply with government record keeping, reporting , and other legal requirements. Periodic reports are made...file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT… more
- Sutherland Global Services (Honolulu, HI)
- …of the US healthcare and hospital industry + Customer service experience; contact or Call Center experience preferred. + Strong typing (60WPM), ... and is used to comply with government record keeping, reporting , and other legal requirements. Periodic reports are made...file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT… more
- Sutherland Global Services (Honolulu, HI)
- …trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for providing an exceptional guest ... and is used to comply with government record keeping, reporting , and other legal requirements. Periodic reports are made...file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT… more
- Hawaiian Electric (Honolulu, HI)
- …transport errors. + Coordinate small to large-sized projects. Serve as lead contact for systems support; communicates project status and issues to team lead, ... Knowledge Requirements + Extensive knowledge of the principles of information, data and office technology management normally acquired through college level courses… more