- Fair Haven Community Health Care (New Haven, CT)
- …high-quality medical and dental care, regardless of ability to pay. Job purpose The Call Center Representative works closely with patients and clinical ... and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule… more
- Hartford HealthCare (Middletown, CT)
- …*moment*. **Job:** **Administrative* **Organization:** **Hartford HealthCare Medical Group Specialists* **Title:** * Call Center Representative - Cardiology * ... **Location:** *Connecticut-Middletown-420 Saybrook Rd Middletown (10254)* **Requisition ID:** *25155921* more
- Cornell Scott Hill Health Corporation (New Haven, CT)
- The Call Center Customer Service Representative will take incoming telephone calls in a timely manner and respond to caller inquiries in a friendly, helpful ... and comprehensive manner. The Call Center Customer Service Representative will remain knowledgeable about and proficient at using the scheduling module of… more
- CAI (Hartford, CT)
- …of issues, including claims and continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties + ... Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...service preferred + Experience in a healthcare customer service call center setting + Strong communication skills,… more
- AbbVie (New Haven, CT)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- Aquarion Water Company (Monroe, CT)
- …duties as assigned. Preferred Requirements + Previous experience in fast paced/high-volume call center preferred. + Strong customer service skills both verbally ... Collections Representative Monroe, CT, US, 06468 Aquarion Water Company...of Eversource. Job Summary We are seeking a Collections Representative to manage outstanding balances to reduce aged accounts… more
- Lincoln Financial (Hartford, CT)
- …will be responsible for answering claimants calls regarding disability and FMLA claims in a call center environment. You will be the first point in contact for ... Role at a Glance** We are excited to bring on a Telephonic Initiation Representative to join our claimant excellence team supporting Group Protection in a remote… more
- Highmark Health (Hartford, CT)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- CVS Health (Hartford, CT)
- …quality effectiveness of healthcare services. **Required Qualifications** + 1+ year of call center experience. + 1+ year of service/providing solutions. + ... **Position Summary** This position is for a Senior Customer Service Representative with American Health Holdings Medical Management Customer Service Department. This… more
- Sharecare (Hartford, CT)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- CVS Health (Hartford, CT)
- …May track and trend data. Coaches, trains and assists in the development of call center staff, as required. + Participates in and/or leads special ... Customer Service experience in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and… more
- Highmark Health (Hartford, CT)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Aston Carter (Shelton, CT)
- …on-site 5 days a week in Shelton, CT Preferred Skills + Experience in a call center or office environment + Familiarity with credit analysis and collections ... a fast-paced environment. Key Responsibilities + Manage accounts in assigned stations + Call and email customers regarding past due accounts + Monitor and analyze… more
- Vontier (Hartford, CT)
- …job experience working with general automotive mechanics a plus + 1+ years of call center experience or equivalent experience in dealing with customers + ... Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of PC and keyboard + Effective verbal and written communication skills - must be able to fluently speak Spanish + Ability to interpret… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact ...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fresenius Medical Center (Plantsville, CT)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... them with my immediate Supervisor or my Human Resources representative . ADDENDUM: FTN Group- International RN EDUCATION and LICENSURE:...12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **EOE,… more
- Fresenius Medical Center (New Haven, CT)
- …licensed staff to ensure reliable and adequate coverage and participates in 24/7 on- call coverage as assigned. + Participate in staff training and orientation of new ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Bristol, CT)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... Not Required, Will Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **EOE, disability/veterans** more