- CVS Health (Hartford, CT)
- …We are currently hiring Customer Service Representatives (CSRs) to join our Medicare Customer Service team at Aetna, a CVS Health company. This is ... and written correspondence. + Deliver empathetic, patient, and personalized service to Medicare members. + Navigate multiple...evolving work environment. **Required Qualifications** + 1+ years of customer service experience + 1+ years of… more
- Kelly Services (Avon, CT)
- **NOW HIRING:** ** Customer Support Representative - Customer Service Team** **Location:** Avon, CT **Job Type:** Temp-to-Perm **Hours:** 10:00 AM - 6:00 ... Support Representative ** to join our growing Customer Service team. This role is essential...supporting our valued client base, primarily consisting of 65+ Medicare participants. The ideal candidate brings strong communication skills,… more
- Humana (Hartford, CT)
- …and improve the efficiency of the underwriting department.** **.** **Provides exceptional customer service by addressing inquiries and resolving issues related ... prospective moderate to complex group accounts. The Financial Underwriting Representative 3 performs advanced administrative/operational/ customer support duties… more
- Hartford HealthCare (Middletown, CT)
- …for upfront collections. * Other Duties as assigned * 1 year hospital customer service , registration, financial counseling and/or insurance verification. * Basic ... arrangements for all lines of services. * Ensures compliance with completed Medicare Secondary Payer questionnaire for all pre-scheduled patients. * Assists with… more
- Cardinal Health (Hartford, CT)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... of ensuring that all policies and procedures related to providing consistent, supervisor customer /patient care are adhered to, and service & production goals are… more
- Cardinal Health (Hartford, CT)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Cardinal Health (Hartford, CT)
- **_What Individualized Care contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing customer business ... + High School Diploma, GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear knowledge of Medicare (A, B, C, D),… more
- Cardinal Health (Hartford, CT)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... about long and short-range changes in the reimbursement environment including Medicare , Medicaid, Managed Care, and Commercial medical and pharmacy plans while… more
- Humana (Hartford, CT)
- …weekends. + Proven experience in telesales, telemarketing, or a high-volume customer service environment. + Strong verbal communication, negotiation, and ... efforts are leading to a better quality of life for people with Medicare , Medicaid, families, individuals, military service personnel, and communities at large.… more
- Hartford HealthCare (Farmington, CT)
- …operations, sets priorities, and establishes functional standards to ensure high-quality service delivery and exceptional customer /patient satisfaction * Drives ... service standards and activities to positively impact patient/ customer -based satisfaction scores through role modeling and fostering accountability. Serves… more
- Cardinal Health (Hartford, CT)
- …or technical assistance to less experienced team members **_Qualifications_** + Previous customer service experience + High School diploma or equivalent ... specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized...preferred + Patient Support Service experience, preferred + Clear knowledge of … more
- Fresenius Medical Center (Meriden, CT)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more