- Fidelity TalentSource LLC (Boston, MA)
- …to learn about and interact with data from across the enterprise, including customer , transaction, and fraud metrics.The Expertise and Skills You BringAs a ... Director , Data Analytics & Insights on the Financial Intelligence...working closely with members of Fidelity s FIU team, customer -facing business units, and key data providers to find… more
- Fidelity TalentSource LLC (Boston, MA)
- …growth and growing our market position. The RoleThe HR (Human Resources) Director will deliver HR business partner services and lead compensation, recruitment, ... effectiveness and drive enterprise and business unit (BU) specific talent programs . Key areas of focus include organizational design, workforce planning, coaching… more
- Fidelity TalentSource LLC (Boston, MA)
- …the creation of exceptional content experiences that align with customer needs, organizational goals, and internal standards!Implement business process improvement ... and capacity planningSupport critical initiatives for new partner and program launches, ensuring seamless integration and alignment with organizational goals.Define… more
- Fidelity TalentSource LLC (Boston, MA)
- …Workplace Investing.You will:Lead the Regulatory Control Mapping and Testing Program , including analyzing new products and regulatory requirementsCreate and support ... attention to detail and experience supporting a regulatory compliance program \u00A0\u00A0Strong analytical, organizational, and problem-solving skills\u00A0Strong relationship and communication… more
- Mindlance (Boston, MA)
- …Services: The Communications Manager will be responsible for supporting the Deputy Director of Customer and Community Transition, contributing to the development ... and implementation of strategic communications and programs relevant to the roll out of the client's new fare payment system. This role will help educate and support… more
- Capgemini Government Solutions (Boston, MA)
- …requirements from DoD other OMB initiatives and provide support for the whole program . This position also requires building a new data automation practice on the ... program to address our client's most pressing needs with...protocols Undertake any other appropriate duties assigned by the Director of ISS or nominee Develop and perform technical… more
- NSC Technologies (Marlborough, MA)
- …Performance Engineer to manage and oversee the day-to-day management of installation work at customer locations / job sites to ensure that the field crews and or ... simultaneously Ability to think outside the box and meet customer deadlines, perform as the go-to person for other...issues that may arise during the project. Ensure Regional Director /Operations Manager and customers are aware of issues that… more
- Rocket Software (Boston, MA)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a ... strategic partner to the Vice President, Customer Solutions Engineering in shaping the transformation of Rocket's...helping to lead and execute key initiatives. The Senior Director will assist in developing near and long-term organizational… more
- Olympus Corporation of the Americas (Westborough, MA)
- …as part of the team. + Participates in the implementation of Global Customer Quality initiatives and programs throughout the Global organization, as required. ... Hot Topic communications. + o Works together with the Customer Quality organization to identify, access, and analyze data...coverage effective on start date + 24/7 Employee Assistance Program + Free virtual live and on-demand wellness classes… more
- Harvard University (Cambridge, MA)
- …Position Description:Duties and Responsibilities (Continued) + In collaboration with the Director , implements and continually refines programs for training new ... on environmental health and safety compliance, effective "green" cleaning procedures and customer service skills. Provides support to the Director in managing… more
- PPL Corporation (Providence, RI)
- …communities today. Overview PPL's Customer & Data Analytics Office is seeking a Director of Digital Customer Experience - Product to be an integral part of ... the One PPL Digital Transformation. The Director is a key role within PPL and is...and develop a high-performing team of professionals skilled in customer transformation programs and technology integration. 7.… more
- State of Massachusetts (Boston, MA)
- …to the Executive Director as necessary. In addition, the Assistant Executive Director also oversees the customer service interactions of the Unit staff and ... licenses; and licenses for various other regulated activities and programs . The mission of the Unit is to timely...process the renewal of qualified licensees. The Assistant Executive Director assists the Executive Director in the… more
- Dynatrace (Waltham, MA)
- …and ensure flawless digital experiences. **Job Description** Dynatrace is seeking a Director of Customer Education, who will be responsible for designing, ... necessary to maximize their success with our product. The Director of Customer Education will lead a...Customer Education will lead a team of enablement program managers, advisors and instructional designers to provide engaging… more
- Verint Systems, Inc. (Boston, MA)
- …clients within an assigned geographic territory/segment. The over-arching goal of the Director is to drive profitable growth, maintain customer relationships and ... territory/segment. As the leader of an assigned team of Project/ Program Managers, the Director will have responsibility...contributors, as well as with executive levels of our customer organizations. The Director needs to work… more
- Trellix (Boston, MA)
- …operational excellence and CS delivery efficiency. Reporting to the Director of Customer Success Programs , the Technical Program Manager will manage all ... **_Job Title:_** Customer Success Technical Program Manager **About...B2B SaaS environment is essential. * Experience gained within Customer Success large transformation programs , including foundational… more
- CVS Health (Boston, MA)
- … champion for CVS Health's 9000+ retail stores. You will report to the Lead Director of Customer Experience, Enterprise Insights. The role supports Customer ... CX study programs in Retail, specifically: 1. Identifying and elevating customer feedback to drive actionable results through analysis of survey data and text… more
- CVS Health (Woonsocket, RI)
- …Insights. Sr. Manager of Customer Insights and Analytics will report to the Director of Customer Insights and Analytics and primarily focus on behavior of ... mental, social/emotional well-being. We are looking for passionate, innovative, customer -centric thinkers who are comfortable using data, technology, critical… more
- Brown University (Providence, RI)
- …and developing onboarding programs for new staff on point of sale, customer service, and other basic store functions and systems. + Identify and assess training ... and concerns to the Associate Director and Director . Major Responsibility: The Customer Service Manager is responsible for time keeping and submitting… more
- AbbVie (Waltham, MA)
- …established policies and practice standards, including regulatory guidelines to meet customer needs. Qualifications Medical Director Qualifications: + Doctor of ... oncology pipeline. AbbVie is seeking an exceptional Ocular Medical Director / Scientific Director , Medical Affairs (ELAHERE) in...job is eligible to participate in our short-term incentive programs . + This job is eligible to participate… more
- Envista Holdings Corporation (Boston, MA)
- …to achieve the company objectives of sales growth, profitability, product utilization, and customer loyalty. The Sr. Director of Marketing will lead the end ... **Job Description:** **JOB SUMMARY** : The **Ormco** **Sr. Director of Marketing** will be responsible for developing and executing a clearly defined marketing… more