- Shimadzu Scientific Instruments (Boston, MA)
- …Inclusion, Diversity, and Culture Employee Resource Groups (ERGs). ADDITIONAL COMPENSATION: For Service , Technical Support , Marketing & Sales Roles: ... necessary; (Daily) Achieving and maintaining a high level of technical proficiency in all areas related to the assigned...focus is to achieve sales goals while maintaining excellent customer relations and reporting back to the Regional and… more
- Merck & Co. (Boston, MA)
- …computational drug hunter to lead a team of talented computational chemists, support their growth and development, and provide strategic and scientific guidance to ... through scientific direction of the group, including areas of technical focusScientific mentoring and training to maximize team impact...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Merck & Co. (Boston, MA)
- …late-stage governance.-In addition, the AVP's responsibility will include the clinical pharmacology support of the Common Technical Document (CTD) and label, ... strategy with other TA Heads (Discovery/Late-Stage Clinical Development).Lead key technical reviews for Immunology assets.Conduct DRC reviews. (protocols, strategy,… more
- Legend Biotech USA, Inc. (Providence, RI)
- …is responsible for representing Legend's products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales ... all levels within the account and triage to appropriate internal stakeholders for support . Develops an understanding of the issues and opportunities unique to each… more
- Concentrix (Providence, RI)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Republic Services (Wrentham, MA)
- …Ensures the best transportation rates for outbound wastes. + Provides technical support to the sales, customer service , operations and other departments. ... and organizes inbound and outbound waste approvals for the Area. + Coordinates with customer service , site personnel, and management as needed to ensure all… more
- LG Energy Solution (Westborough, MA)
- …of ensuring the timely technical support and delivery of excellent customer service to resolve technical issues. These activities include but are ... Battery, please visit www.lgensol.com (https://www.lgensol.com/en/index) . Summary As a customer service Technical Specialist ,...Specialist , you will be responsible for executing the technical support for the key customers as… more
- Ford Motor Company (Boston, MA)
- … loyalty. Join us and be the eyes, ears, and voice of Ford. The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), ... multiple channel bumper to bumper, module programing, and data corrections for automotive technical service assistance to Ford and Lincoln Dealers from Canada… more
- Danaher Corporation (Boston, MA)
- …with diagnostic tools that address the world's biggest health challenges. The Advanced Customer Technical Support Specialist for Beckman Coulter Diagnostics ... is responsible for providing advanced front-line customer technical support of hardware,...or similar discipline. + Minimum of 6 years previous customer service experience. + Willing to work… more
- Xerox (Framingham, MA)
- …change management requests and follow up with customer for approval. + Provide technical support and delivery of services for the life of the contract. ... technical solutions within the guidelines of the contracted service . + Serve as the primary customer ...discovery daily as agreed upon with management. Maintenance (break-fix) Service Support + Work with customer… more
- Bullhorn, Inc. (Boston, MA)
- Job #268375: Customer Service Job Code:#268375 Title: Technical Support Analyst Job Type:Job Posting Job Location:Boston Massachusetts Job Description: ... response times for issue resolution Extensively research and document customer technical issuesCollaborate with Technical Support team members to… more
- Rocket Software (Boston, MA)
- …**Qualifications:** + At least 3 -5 years experience in a similar role, supporting support or other customer facing service teams; enterprise software ... in what they're doing!** **Job Description Summary:** The Operations Analyst for the Technical Support team will work alongside business analysts, business users… more
- Kelly Services (Holliston, MA)
- …of technical information for customers, distributors, sales managers, and customer service reps on products, applications, and competitors * Reviewing ... **Sales and Technical Support Representative** **Holliston, MA** **$65,000...Preparing detailed quotations for distributors and customers * Coordinating customer and distributor activities with Sales Managers, Product Managers,… more
- CVS Health (Smithfield, RI)
- …to make health care more personal, convenient and affordable. Position Summary As a Technical Support Representative, you will be working in a positive cultural ... Minute Clinic and Photo. Reporting to the Manager of Technical Support , this role requires a detailed...live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, and efficient… more
- Pegasystems (Boston, MA)
- …solutions in accordance with company's service level agreements. + Drive customer success and loyalty by providing superior support services for Pegasystems' ... Senior Principal Technical Support Engineer (Multiple Openings) Job...Products and Applications. + Be a part of an 'as-a- Service ' organization that operates 24x7x365 for our clients. +… more
- ThermoFisher Scientific (Waltham, MA)
- …make an impact?** The Technical Support Specialist provides expertise to support end users, channel partners, Customer Service and commercial teams ... to make the world healthier, cleaner and safer. The Technical Support Specialist within our Laboratory Products...assist root cause investigations as needed + Use our Customer Allegiance program to improve our world-class support… more
- PPL Corporation (Providence, RI)
- …and providing resolutions to customer inquiries and supporting operations with technical support . Responsibilities + Respond promptly to customer ... Master's degree in Electrical or Computer Engineering *RhIsEn* + Respond promptly to customer service requests, and reactive operational reviews as they develop.… more
- HP Inc. (Boston, MA)
- …and hardware knowledge of computing, storage and peripheral devices. + Superior customer service skills. + Phone and remote support and tools + Ability to ... As such, you will be part of our Advanced Technical Support Team that delivers an exceptional... customer and partner sites. It requires previous service experience, commercial technical skill, and availability… more
- Philips (Cambridge, MA)
- …them to collaborate with both sales and service to ensure that technical solutions are implemented as designed, with customer -desired outcomes at the ... + Resolve technical issues and offer proactive technical support . + Documentation of solutions to...+ Drives continuous improvements of our implementation methodology and service offerings based on customer feedback. +… more
- Amazon (Boston, MA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
