- Beth Israel Lahey Health (Lawrence, MA)
- … Center Director, the Call Center Evening Manager monitors call center program guidelines and policies with the purpose of ensuring compliance ... Clinician Evening Manager for our Emergency Services Call Center ! The Triage Evening Manager...functioning of the Emergency Services Division Call Center , including oversight and monitoring of the program… more
- State of Massachusetts (Boston, MA)
- …to serve our citizens. *_About the Role:_* The OfficeSupportSpecialistII("Consumer Call Center Information Specialist")worksin theOffice of Consumer Affairs ... **Office of Consumer Affairs and Business Regulation* **Title:** *Consumer Call Center Information Specialist* **Location:** *Massachusetts-Boston - 501… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... clinical care management team the Registered Nurse (RN) Care Manager (CM) will have the opportunity to make a...settings such as but not limited to, the health center , community, home or an inpatient facility. ESSENTIAL DUTIES… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …to a team of Patient Representatives to ensure all calls received by the Welcome Center , DFCI's internal call center , are handled in accordance with ... DFCI Welcome Center reports to the Welcome Center Manager . Located in Boston and the...preferred, along with 2 years of related health care, call center , and/or customer service experience. **KNOWLEDGE,… more
- Hildebrand Self-Help Center (Cambridge, MA)
- …to oversee and provide support and guidance to Hildebrand's Emergency Congregate Program 's 1st shift Residential assistants, and Housing Specialists and triage and ... shift issues. Reporting to the FSCM (Family Shelter Congregate Manager ), the FSS is a key contributor to the...systems to improve quality of care and consistency of program delivery. RESPONSIBILITIES: * Oversee the 1st shift operations… more
- IQVIA (Northborough, MA)
- …. Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management. **Primary ... help deliver medical breakthroughs in the real world. The Program Manager manages the relationships with the...overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,… more
- IQVIA (Northborough, MA)
- …+ Oversee the performance of the various "clusters" within the call center . + Work closely with the Program Director and the Management Team ... deliver medical breakthroughs in the real world. The Associate Program Manager is responsible for the daily...performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and… more
- HomeSafe Alliance (Boston, MA)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Boston University (Boston, MA)
- …University Environmental Health and Safety (EHS) department is seeking a Health and Safety Program Manager to join our dynamic team. The Health and Safety ... Program Manager assists the Director of Clinical...leadership and safety committees. + Participate in the EHS on- call program and provide emergency response guidance… more
- HomeSafe Alliance (Boston, MA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Overnight Contact Center Supervisor **_HomeSafe Alliance_** is the single global...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Fresenius Medical Center (Quincy, MA)
- …and federal regulations. + Performs all essential functions under the direction of the Program Manager (PM) and with guidance from the Educator, Preceptor or an ... adjusts or modifies the treatment plan as indicated and notifies inpatient program manager , appropriately credentialed physician, patient's primary nurse and… more
- ConvaTec (Lexington, MA)
- …a EHS and Facilities Manager and you won't either. The **EHS and Facilities Manager ** for the Convatec Technology Center - Boston (CTEC Boston) is the lead ... Technology and Innovation (T&I) function, the EHS and Facilities manager has two main duties. (1) overseeing an effective...main duties. (1) overseeing an effective Health & Safety program for the site, and (2) managing and maintaining… more
- State of Massachusetts (Boston, MA)
- …Fire Life Safety program and act as primary fire prevention program manager , and were applicable monitor consultants performing this function, where ... *Position Summary* The Manager of Fire Life Safety will report to...Acquisition at ###@dot.state.ma.us. * For general questions regarding MassDOT, call the Human Resources Service Center at… more
- Harvard University (Cambridge, MA)
- …utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7facilities-related call , alarm monitoring, and dispatch center . E&F also provides a ... 66950BRAuto req ID:66950BRJob Code:331058 Custodial Manager Department Office Location:USA - MA - Cambridge Business Title:Operations ManagerSalary Grade… more
- Harvard University (Cambridge, MA)
- …utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call , alarm monitoring, and dispatch center . E&F also provides a ... and utility infrastructures on the Cambridge/Allston campuses, a 24/7 facilities-related call , alarm monitoring, and dispatch center , and provides engineering… more
- Nestle (Boston, MA)
- …DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more! (Incentives ... **WHAT YOU'LL BE DOING:** + **Drive Results:** Function as manager on duty, driving sales by maximizing overall store...join a cohort of others who have chosen to call Nestle home. Nestle Nespresso USA is an equal… more
- Commonwealth Care Alliance (Boston, MA)
- …work under the general direction of the Enterprise Project Delivery Leader or Enterprise Program Manager and is primarily responsible for leading medium to large ... multiple domains of the health plan's operations, including claims, call center , enrollment, encounter management and billing,...With support from the Enterprise Project Delivery Leader or Program Manager , drive delivery related to all… more
- Blue Cross Blue Shield of Massachusetts (Hingham, MA)
- …comprised of approximately 140 associates. It encompasses a member and provider call center , provider correspondence and appeals, clinical review, member ... BCBSMA's single largest account Position Summary: The RN Clinical Provider Post Service Review Manager , led by a Registered Nurse, is responsible for a team of… more
- Olympus Corporation of the Americas (Westborough, MA)
- …email at ###@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (###). Posting Notes: || ... activity expectations and goals as provided by Sales Development Manager + Develop a sound understanding of the Olympus...preferred, but not mandatory + Experience with remote technology ( call centers, VOIP) preferred. + Must excel in managing… more
- Olympus Corporation of the Americas (Westborough, MA)
- …email at ###@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (###). Posting Notes: || ... it is likely not legitimate._ **Job Description** The Senior Manager of Sales Training ENT-VM-SI will lead the sales...Courses will be held primarily in Westborough, MA and Center Valley, PA. Position may be home based, but… more