- WESCO (Milford, MA)
- As a Senior Representative - Customer Service , you will respond to customer inquiries by telephone or e-mail to provide inquiry and/or problem ... solution or requested information to the customer . You will analyze a customer 's service needs and refer to other service or technical departments for… more
- Eversource Energy (Westwood, MA)
- …Manager\. This position may also receive direction, training and coaching from a Senior Customer Service Representative \. **WORKING CONDITIONS** Works ... is to insure timely resolution of customer inquiries\. The Customer Service Representative is responsible for preparing and maintaining any necessary… more
- Wolters Kluwer (Boston, MA)
- …to technical support (eg, download issues); escalating customer complaints to a senior customer service representative or manager; providing detailed ... The Customer Service Representative for Wolters Kluwer Health (WKH) UpToDate Inc. is responsible for providing exceptional customer service to… more
- Highmark Health (Boston, MA)
- …regardless of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge ... in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve customer… more
- Eaton Corporation (Franklin, MA)
- Eaton's ES AMER ESS division is currently seeking a Senior Field Service Representative . The expected annual salary range for this role is $90,562 - $132,825 ... Service & Systems Division is seeking a Senior Field Service Representative to...training, and skill and knowledge exams -Submit to periodic customer required background and drug screenings -Must have the… more
- Wolters Kluwer (Boston, MA)
- …find your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** Senior Inside Sales Representative role offers growth potential ... remotely, and amazing benefits. **What You'll be Doing:** The Senior Inside Sales Representative is a quota-carrying...to effectively serve assigned book of accounts + Assists Service with escalated customer issues, as needed… more
- Wolters Kluwer (Boston, MA)
- … customer usage and renewal of Lippincott Solutions products, providing exceptional customer service that maintains or increases current customer ... * Ensures optimal onboarding of new customers by coordinating set up between customer service and customer to verify product configuration meets customer… more
- Children's Hospital Boston (Boston, MA)
- …responsible for: + Patient Encounter Management: + Providing positive and effective customer service that supports unit operations + Collaborating with referring ... activity to ensure the best possible patient experience + Assisting with resolving customer service and scheduling issues + Responding to patient needs and… more
- Fresenius Medical Center (Lawrence, MA)
- …laboratory results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. + ... and action to respond, resolve and follow up regarding customer service issues with all customers in...as directed by immediate supervisor. + May refer to senior staff for assistance with higher level problems that… more
- Global Resource Solutions (Hanscom AFB, MA)
- …able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written ... support functions as directed by the contractor site lead and/or the Senior Security Representative + Review, track, and monitor security clearance… more
- Iron Mountain (Boston, MA)
- …offerings through online courses, self-study and interactive assessments. + Partner with customer service , operations and the internal sales team to ensure ... let's start the conversation. **Job Summary:** The Inside Sales Representative - Digital SMB is an inside sales position... - Digital SMB drives the highest levels of customer centricity to enable IRM customers to achieve their… more
- Global Resource Solutions (Hanscom AFB, MA)
- …able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written ... detail orientated, and talented individual for the position of Program Security Representative I. Job Description: Summary: The Program Security Representative 's… more
- Dynatrace (Waltham, MA)
- …a CRM preferred, specifically Salesforce.com + High level of commitment to exceptional customer service and relationship build. + Strong written and verbal ... ensure flawless digital experiences. **Job Description** The Sales Development Representative is responsible for identifying and qualifying sales opportunities for… more
- Dynatrace (Waltham, MA)
- …a CRM preferred, specifically Salesforce.com + High level of commitment to exceptional customer service and relationship build. + Strong written and verbal ... ensure flawless digital experiences. **Job Description** The Sales Development Representative is responsible for identifying and qualifying sales opportunities for… more
- Forrester (Cambridge, MA)
- …CRM system, event mobile app, and other technologies to support event customer service , attendee registration and reconciliation, onsite experience, and activity ... related product specialist or in an inside sales and/or customer service field. + History of prioritizing...high-level relationship skills, with confidence to hold conversations with senior -level executives via email and phone. + The ability… more
- Harvard University (Cambridge, MA)
- …you to apply. Harvard FCU values employees with a willingness to learn. + Proven customer service skills and the ability to problem solve. + Outgoing personality ... and counsels members with specific requests or refers to Senior Member Service Department or Manager as...employee with outstanding communications skills and a passion for customer service ! Our ideal candidate will focus… more
- Highmark Health (Boston, MA)
- …(2) years of progressive experience in sales or four (4) years of experience in customer service . * PA insurance agent license or acquire license within sixty ... (60) days of hire. Preferred * BA/BS Degree * Customer service experience * Telephonic sales experience...Spanish) * Experience within an insurance, healthcare, HMO or Senior Services environment * Proficiency with MS Office applications… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards * Participates in departmental and/or interdepartmental quality ... direction of the Manager, Finance Planning & Analysis, the Senior Financial Analyst supports the usage and maintenance of...for System Services review 8) Attend meetings as a representative of Finance as requested by operational management and… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards * Participates in departmental and/or interdepartmental quality ... work. Under the direction of the Director, Productivity Management, the Senior Financial Analyst is part of an integrated cross-functional finance team,… more
- Commonwealth Care Alliance (Boston, MA)
- **Why This Role is Important to Us:** Senior Product Owner will review documentation and provide feedback on quality and accuracy related to the Ancillary and ... product owner serves as a business consultant and a representative of Ancillary and Pharmacy business interests to IT...opportunities to attain operational efficiencies and growth opportunities. The Senior PO will lead a portfolio of projects and… more