- Conviva (Concord, NH)
- …Spanish (speak) + A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + ... part of our caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or… more
- HomeSafe Alliance (Concord, NH)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...delivery. + Be the "first face" of HomeSafe via inbound calls/chat/email from customers, internal colleagues, and external partners.… more
- HomeSafe Alliance (Concord, NH)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...establishing relationships with assigned staff. + Daily monitoring of inbound calls/chats/emails from customers via dashboards. + Leads by… more
- Humana (Concord, NH)
- …management - able to complete assigned cases in a specified time frame + Previous inbound call center or related customer service experience + Previous ... experience processing medical claims + Bilingual (English and Spanish); with the ability to read, write, and speak English and Spanish **Additional Information - How… more