- The Boeing Company (Chicago, IL)
- …**Boeing Global Services** (BGS) **Digital Services** organization is currently looking for a ** Senior Customer Success Management Specialist** to join ... The Customer Experience organization is currently looking for four Senior Customer Success Management Specialist. These positions will focus… more
- LinkedIn (Chicago, IL)
- …office on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned sales ... + 5+ years of experience in any of the following: Customer Success , Account Management /Sales, Consulting, Product Training and Enablement, Project… more
- MongoDB (Chicago, IL)
- …Toronto office. **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management , Client Services or other similarly ... Individuals in the Customer Success Manager role have a...MongoDB end users by leveraging your technical and account management skills as well as acting as the account… more
- Paylocity (Schaumburg, IL)
- …on-site five days per week during designated work hours. Position Overview The Senior Director of Client Services will lead a high-performing team of client service ... requirements are met. + Lead, coach, motivate and develop management staff.? Responsible for one-on-one meetings, performance appraisals, growth opportunities… more
- LRN Corporation (Chicago, IL)
- …and expanding a book of existing accounts + Exceptional relationship development and management abilities and a proven commitment to customer service + ... **Position: Client Success Manager** **Location: US** **About LRN:** LRN is...maintain relationships and ensure value delivery within our existing customer base. You will work closely with the other… more
- Amazon (Chicago, IL)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide ** transformative deals with industry leaders, ... & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics,… more
- R1 RCM (Chicago, IL)
- …world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to ... sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Operations Lead, Customer Partner you will collaborate with… more
- Amazon (Chicago, IL)
- …technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud ... demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and… more
- Google (Chicago, IL)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... Senior Programmatic Account Manager, Large Customer ...both internally and externally with clients for campaign implementation, management and performance. + Direct new business growth opportunities… more
- ECP (Chicago, IL)
- …business, compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you'll be the voice and ... ECP is a market-leading SaaS solution that enables senior living communities to better care for their...teamwork with Sales, Product, Support, and Marketing to drive customer success . + Bonus: Hands-on with SaaS… more
- Keeper Security, Inc. (Chicago, IL)
- …customers are supported and successful! Requirements + 1+ years of experience in Account Management or SaaS Customer Success /Sales roles + Must be fluent, ... Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high...verbal + Provide strong interactions with customers at the Senior Management level with support on forming… more
- Proofpoint (Chicago, IL)
- …highly motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers ... **Your Day to Day** + Drive high levels of customer success through post sales customer...of related industry experience in professional services, sales engineering, senior support engineering, or other customer facing… more
- EPAM Systems (Chicago, IL)
- …you, this could be the perfect opportunity to join EPAM as a ** Senior Director, Account Management (Financial Services)** . Apply now! Req.#795425788 ... in a combination of information technology, retail banking, wealth management , asset management , and capital markets. If...transform our customers' business to drive higher levels of customer experience and engagement + Serve as an expert… more
- EPAM Systems (Chicago, IL)
- …sounds like you, this could be the perfect opportunity to join EPAM as a ** Senior Director/Director, Delivery Management ** . Scroll down to learn more about the ... customers' vision with EPAM solutions and capabilities, and enjoy collaborating with Senior Level Leadership/Stakeholders + You will also be required to be hands-on,… more
- Proofpoint (Chicago, IL)
- …Operations to join the Customer Office organization (Professional Services, Customer Success , Training, Managed Services, Support, and Renewals). This ... will have extensive experience in B2B SaaS, Services and Customer Success and will be responsible for...growth prediction, AI Agents, Digital CS, and advanced contact management . Oversee the roadmap and existing portfolio of product… more
- EPAM Systems (Chicago, IL)
- EPAM is seeking a seasoned ** Senior Account Director** to drive strategic growth in our Consumer & Services practice. This leader will combine deep industry ... Director for a portfolio of key Consumer & Services accounts, owning senior relationships, revenue, and growth outcomes + Co-develop and execute account strategies… more
- MongoDB (Chicago, IL)
- …Master's degree preferred with 1-2 years of management experience, preferably in a customer success or account management capacity + 12+ years relevant ... be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to...critical project issues, providing timely updates and recommendations to senior management Risk Management and… more
- Deloitte (Chicago, IL)
- …Preferred Qualifications: Technical skills + Understand marketing technologies, including customer data platforms, consent, cookies, tag management solutions ... to operate with resilience, grow with confidence, and proactively manage to secure success . The Team Enables trust and safety of online communications and digital… more
- CH Robinson (Chicago, IL)
- …improvement initiatives. Throughout the program, you'll gain exposure to key areas of Customer Success , including: + Relationship management + P&L ownership ... offer a dynamic internship opportunity within Robinson Managed Solutions (RMS) in the Customer Success Organization. This paid internship is designed to gain… more
- Ricoh Americas Corporation (Chicago, IL)
- …processes, engaging necessary resources and ensuring alignment with Service Level Agreements. Success in this role is measured by customer retention, issue ... ** Senior Services Operations Manager - Managed Services** The...for assigned accounts. + Establish reporting packages based on customer needs. + Lead change management strategies… more