- Prime Therapeutics (Providence, RI)
- …build the future of pharmacy with us. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Client Concierge Specialist ... accredited school or equivalent GED + 1 year of customer service experience + 6 months of related work...flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area… more
- Humana (Providence, RI)
- …& Resolution Representative 2 manages claims operations that involve customer contact, investigation, and resolution of claims or claims-related financial ... an opportunity to work remotely and use your research, resolution and customer service skills to join...with a great culture and outstanding benefits. Humana values associate engagement and well-being. We also provide excellent professional… more
- Capital One (Providence, RI)
- Senior Associate , Support Engineer - Capital One Software ( Remote ) Ever since our first credit card customer in 1994, Capital One has recognized that ... Job Summary: We are seeking a highly skilled and motivated Production Support Senior Associate to join our Capital One Software Support team in a fast-paced Software… more
- Capital One (Providence, RI)
- Senior Associate , Capital One Concierge, Delivery Lead - Velocity Black ( Remote ) This is your opportunity to join Capital One's new, luxury vertical: Velocity ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- PPL Corporation (Cumberland, RI)
- …payment transactions and self-serve paperless opportunities + Triage and appropriately escalate customer issues for resolution + Maintain an updated knowledge of ... and self-serve paperless opportunities + Triage and appropriately escalate customer issues for resolution + Maintain an...their needs + Perform other related duties as assigned Remote Work The company reserves the right to determine… more
- Wolters Kluwer (Providence, RI)
- …growth, market penetration, and customer satisfaction. **Work Arrangement** : 100% Remote position. You will report to the Associate Director, Field Sales ... **Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit...customer satisfaction through proactive account management and issue resolution . + Provide input into forecasting, reporting, and continuous… more
- Xerox (Providence, RI)
- …the Role** You'll support hardware and software used across the customer 's environment, providing proactive device monitoring, incident resolution , firmware ... Delivery Account Operations Associate (Floater) **General Information** Press space or enter...basic networking, and device troubleshooting + Strong organizational skills, customer service mindset, and communication abilities **How We Set… more
- WM (Providence, RI)
- **Primarily Houston-based hybrid role (Mon-Thurs in-office, Fri remote ). Remote applicants from other states may be considered.** **I. Job Summary** WM Advisory ... Services is seeking a detail-oriented, customer service driven individual to play a key role...assessments, developing proposals, and managing documentation. Tracks issues to resolution within department and in partnership with other groups.… more
- Sumitomo Pharma (Providence, RI)
- …payer and access/commercial experience. Rare disease experience is preferred + Excellent virtual/ remote customer engagement skills along with verbal and written ... seeking a dynamic, highly motivated, and experienced individual for the position of Associate Director, Market Access Engagement - Rare Disease, who will act as the… more
- PPL Corporation (Cumberland, RI)
- …**Qualifications** * An associate 's degree plus 5 years of experience in Customer Service or Call Center or an equivalent combination of education and experience ... **Qualifications** * An associate 's degree plus 5 years of experience in Customer Service or Call Center or an equivalent combination of education and experience… more
- Highmark Health (Providence, RI)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... to meet end-user needs, and implements new technologies. + **Problem Resolution & Support:** Consistently facilitates issue resolution (both project… more
- Highmark Health (Providence, RI)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... new functionality to meet end-user needs, and implements new technologies. + **Problem Resolution & Support:** Ability to identify some issue resolution within… more
- Cayuse Holdings (Providence, RI)
- …technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective delivery of technical ... the development, deployment, and optimization of CRM, telephony, and other customer -focused tools. + Support implementation phases by monitoring system readiness,… more
- Datavant (Providence, RI)
- …to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, ... the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls,… more
- Humana (Providence, RI)
- …and omnichannel orchestration. + Familiarity with data architecture, identity resolution , and customer segmentation strategies. **Additional Information** ... Product Management Conceives of, develops, delivers, and manages products for customer use. The Director, Product Management requires an in-depth understanding of… more
- Cayuse Holdings (Providence, RI)
- …and training programs using data insights. + Deliver ongoing analysis of customer experience metrics, including survey data, complaint resolution efficiency, and ... role aligns analytics deliverables with the Exchange's objectives to improve customer experience, achieve cost savings, and foster continuous improvement. Through… more
- Highmark Health (Providence, RI)
- …expected to be in the office on Tue/Wed/Thu - otherwise they will be fully remote .** This job supports one or more analytical aspects of the application product life ... root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation,… more
- Humana (Providence, RI)
- …Real-Time CDP, Journey Optimizer, and Adobe Analytics + Strong understanding of customer data architecture, identity resolution , and personalization strategies + ... business needs into platform capabilities that enable personalized, data-driven customer experiences. You'll work closely with cross-functional teams to deliver… more
- Humana (Providence, RI)
- …You will have the opportunity to drive the success of a high-impact, customer -facing application within a Fortune 50 company, working closely with multiple teams ... You will have the opportunity to drive the success of a high-impact, customer -facing application within a Fortune 50 company, working closely with multiple teams… more
- GovCIO (Providence, RI)
- …Administrator, tomanage, maintain, deploy, troubleshoot and support servers for a mixed customer environment This position will be located in Radford, VA and will ... be a remote position. **Responsibilities** This position is for a Senior...maintain, deploy, troubleshoot and support servers for a mixed customer environment. This position will plan, execute and implement… more