- Confluent (Providence, RI)
- …be paid through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- NTT America, Inc. (Providence, RI)
- …Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual contributor responsible for ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Wilson Language Training (Providence, RI)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company...understanding of each customer -s organizational goals, key success metrics, challenges, and strategic initiatives to… more
- Ralliant (Providence, RI)
- **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer ... Dallas, TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the...+ Relationship and trust building in defense environments. + Customer advocacy and negotiation skills. + Strategic … more
- ISC2 (Providence, RI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... retention, and growth across all accounts. This role combines strategic leadership, operational oversight, and customer advocacy...You will be accountable for the performance of the Customer Success Account Managers and for aligning… more
- Datavant (Providence, RI)
- …to build deep, trust-based relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a...contacts through rapport-building + Demonstrated ownership of complex, high-value customer accounts + Strategic thinker who connects… more
- Renaissance (Providence, RI)
- … relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. ... business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing expertise for… more
- Cengage Group (Providence, RI)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... activities and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives… more
- Dodge Construction Network (Providence, RI)
- Strategic Account Manager Location: Remote, United States **Description** Dodge Construction Network (Dodge) is looking for aStrategic Account Managertomanageits ... strategic and high valueaccounts. In this role, you aresolely...client revenue by delivering exceptional value through Dodge's solutions. Success in this role requires strong consultative selling capabilities,… more
- Norstella (Providence, RI)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1457 **Description** ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...& ability to approach accounts in a proactive & strategic manner. + Experience balancing the needs of multiple… more
- Cengage Group (Providence, RI)
- …including onboarding/training, strategic product and content discussions, and customer support needs. **Account Manager ** + Actively engage customers ... day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key… more
- UKG (Providence, RI)
- …their unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, ... Sales Team is dedicated to driving growth within our customer base of SMB and Strategic customers....* 2+ years successful experience in account management, sales, customer success , ERM or a related field,… more
- Ryder System (Providence, RI)
- …by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a ... of new customers, inform cross-sell opportunities and assist in the development of key strategic initiatives and projects. The manager should be able to identify… more
- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- GovCIO (Providence, RI)
- …combines the responsibilities of both Business Development (BD) and Capture Management. Success in this role requires exceptional strategic and critical thinking ... **Overview** GovCIO is currently hiring for a Capture Manager to drive growth across our US Army...- the ability to anticipate customer needs, analyze competitors, shape acquisition strategies, and craft… more
- Acosta Group (Foxboro, MA)
- …plans for each key initiative + Attend Customer Sales Calls with the Customer Manager Team where appropriate + Develop and deliver content as part of ... intent set by VP/MD & Client. The Business Account Manager provides direction to Customer Managers to...we specialize in delivering tailored solutions to drive retail success through strategic merchandising, product demonstrations, and… more
- Brightstar Lottery (Providence, RI)
- Senior Manager , Market Research Location: Providence, RI, US, 02903 Requisition ID: 16798 Brightstar is an innovative, forward-thinking global leader in lottery that ... in the B2B space within the US market. This high-profile position drives success by focusing on three key areas: **Market Research Execution:** Coordinate and… more
- UKG (Providence, RI)
- …Gainsight and CRM experience, including understanding of several of the following Customer Success and Renewals processes: subscription management, customer ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...role in transforming our enterprise systems landscape. The Senior Manager , GTM Product Leader will be a transformational member… more
- Brightstar Lottery (Providence, RI)
- …Planning Manager , you will be instrumental in shaping Brightstar's success in securing high-value contract opportunities worldwide. Leading the strategic ... Business Proposals Capture and Content Planning Manager Location: Providence, RI, US, 02903 Requisition ID: 17745 Brightstar is an innovative, forward-thinking… more
- Pearson (Providence, RI)
- …product roadmap to life + Work with stakeholders in Portfolio, Content Production, Customer Success , and Marketing to ensure the product strategy is continually ... feature updates, in partnership with Marketing, Sales, Portfolio, and Customer Success Requirements + 5 years of...Have an obsession with discovery and connecting with the customer + Strategic mindset with strong analytical… more