- Zeiders Enterprises, Inc (Woodbridge, VA)
- Description Job Title: Remote Contact Center Supervisor Zeiders is...+ Serve as subject matter expert ( SME ) on the call center ... do and our commitment to quality service. Summary The Contact Center Supervisor is a...management and scheduling platforms or willingness to quickly develop SME -level expertise. + Experience with data management, quality assurance,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Compass Group, North America (Washington, DC)
- …ahead team reviews, and daily activities to ensure timely, accurate completion of task * Subject matter expert on Property Management Tools with administrator ... of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary… more
- Federal Aviation Administration (Vint Hill Farms, VA)
- …States NOTAM System (USNS), and the Federal NOTAM System (FNS). Responsibilities As a subject matter expert , the Specialist reviews NOTAM data for ... duties as required. As a member of the Joint Air Traffic Operations Center (JATOC) the Specialist is responsible for fulfilling requests from ATCSCC personnel to… more
- Customs and Border Protection (Washington, DC)
- …at least the next lower grade level, performing duties such as: Serving as Subject Mater Expert ( SME ) interpreting and explaining the environmental, energy ... one or more of the following conditions: Serving as Subject Mater Expert ( SME ) interpreting...If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the… more
