- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-BOWIE, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... an experienced professional with a strong technical background in customer experience and a deep-seated passion for...to sensitive compartmented information OR an (SCI) Top Secret/SCI Full Scope Poly security clearance. **About the Team** At… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Capital One (Mclean, VA)
- …and technology side. This product manager will lead massive efficiencies and customer experience improvements and will help in designing full stack ... Manager , Product Management - Customer Services...alignment **Basic Qualifications:** + At least 3 years of experience working in Product Management + Currently has, or… more
- Marriott (Bethesda, MD)
- …tools. **CORE WORK ACTIVITIES** * Contribute to improve the online and offline customer experience , create engaged customers, and facilitate organic growth by ... degree from an accredited university. * 5+ years of relevant professional experience in supporting/working alongside of customer service preferably within a… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- PNC (Washington, DC)
- …committed to results, in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Senior Marketing Manager , within PNC's Retail Growth Marketing organization, you will… more
- Capital One (Mclean, VA)
- Manager , Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …external BPO partners and collaborate with internal Amazon teams to enhance the customer experience . You will demonstrate strong commercial judgement as well as ... Customer Service (CS) organization. As a Vendor Operations Manager for Kuiper, you will own and be responsible...plans, including plans to deliver flexible capacity Innovation & Customer Experience : - Maintain exceptional customer… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/ Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on ...with 8-12 years (or commensurate experience ) + Experience overseeing a team of customer liaisons… more
- KaylaTek, Inc. (Washington, DC)
- …feedback and providing detailed reports to customer . + Assists the User Experience (UX) Manager in the delivery of UX Strategic Initiatives and/or Projects. ... Salary | 99000-101000 per year Salary plus benefits | Full Time | Medical, Dental, Vision , 401(k), ST/LT... Experience working with federal customers. + Prior experience as a Customer Relations Manager… more
- Logitech (Washington, DC)
- …Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full revenue potential of our ... of customer data flows, governance, and activation for personalized customer engagement campaigns. + AI Knowledge: Experience integrating AI-driven tools… more
- Amazon (Arlington, VA)
- …most adopted cloud. Join us and help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) team for the Digital Native Business segment. This group ... AWS cloud. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager , you will be...benefits, and successful program completion - 4+ years of experience in a customer -facing role, engaging with… more
- V2X (Laurel, MD)
- …integrity, respect, responsibility, and professionalism. We are hiring for a Senior Construction Manager to support our government customer based in Laurel, MD. ... clearance with the ability to obtain and maintain a Full Scope Polygraph. V2X seeks a results-driven individual with...the lowest cost compatible with user requirements. The Construction Manager -FP will conduct design reviews with the customer… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- Capital One (Mclean, VA)
- Principal Project Manager - Customer Protection (Hybrid) As a Project Manager at Capital One, you will drive strategy and execute on high priority projects ... new processes and systems that will reduce fraud risk or improve customer and/or Associate experience . **General Responsibilities:** + Leading moderate to… more
- Capital One (Mclean, VA)
- Compliance Advisor Manager ( Customer Core/Technology) Capital One's technology transformation has presented an exciting opportunity to usher in leading edge, ... One's strategic agenda. ES consists of 11 distinct business units, including the Customer Core team, which is responsible for managing the enterprise system of… more
- Amazon (Arlington, VA)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- Amazon (Arlington, VA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...driving customer initiatives including 3+ years of customer facing experience , leveraging technology to deliver… more