• Customer Service Desk

    Wegmans (Gambrills, MD)
    …ready to collaborate, develop and be leaders. As an hourly leader at our Customer Service Desk , you'll join a dynamic retail environment that's growing, ... this is the role for you! What will I do? + Provide incredible service to customers and engage collaboratively with employees + Manage lottery machines, issue gift… more
    Wegmans (07/10/25)
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  • Bilingual (Spanish/English) Service

    CAI (Washington, DC)
    …solve requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Spanish/English) Service Desk Analyst, you will be responsible...May perform other job duties as directed by Team Lead or Service Delivery Leader more
    CAI (07/03/25)
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  • Customer Service Manager

    IAP Worldwide Services, Inc (Mclean, VA)
    …opening procedures | Provide customer service support by staffing a customer service desk to generate Products & Services requests and respond ... Position contingent upon contract award As the Customer Service Manager , you will...and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IGS leverages and… more
    IAP Worldwide Services, Inc (06/03/25)
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  • Customer Services Manager - TS/SCI Required

    IAP Worldwide Services, Inc (Mclean, VA)
    …opening procedures . Provide customer service support by staffing a customer service desk to generate Products & Services requests and respond ... As the Customer Service Manager, you will be...and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IGS leverages and… more
    IAP Worldwide Services, Inc (06/19/25)
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  • Service Desk Lead

    Koniag Government Services (Vienna, VA)
    Service Desk Lead Vienna, VA 22180, USA...is seeking an experienced Service Desk Lead to support our federal customer in Vienna, Virginia. ... This is an on-site position in Vienna, VA. The Service Desk Lead will oversee...procedures + Monitoring and reporting on service desk performance metrics + Managing customer relationships… more
    Koniag Government Services (06/18/25)
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  • Store Manager

    Ross Stores, Inc. (Silver Spring, MD)
    …Retail Associates in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and ... all Associates understand and can execute emergency operating procedures\. ** Customer Service :** * Treats all Customers, Associates,...Must maintain a high level of Customer service \. * Must demonstrate the ability to lead more
    Ross Stores, Inc. (06/18/25)
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  • Service Desk Team Lead

    TekSynap (Arlington, VA)
    …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service...will be a member of technical team where excellent customer service and professional expertise are required.… more
    TekSynap (05/15/25)
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  • Service Desk Lead (Ft.…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
    SMX (05/13/25)
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  • Service Desk Team Lead ​​

    Red River (Chantilly, VA)
    **Position Summary:** ​​The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management ... are achieved. This role will report to the Technical Service Desk Manager.​​ **Primary Position Tasks:** +...as an escalation point for technicians + ​Interface with customer POCs when warranted + ​Escalate tickets and situations… more
    Red River (07/08/25)
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  • Desktop Support Services Help Desk

    ManTech (Herndon, VA)
    ManTech seeks a motivated, career and customer -oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
    ManTech (05/10/25)
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  • Service Desk Site Lead

    Link Solutions Inc (Adelphi, MD)
    …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... + Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
    Link Solutions Inc (06/28/25)
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  • Field Service Representatives…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    …is seeking Field Service Representatives / Service Desk Specialist Lead to support a customer in Stafford, VA. There are several positions available ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD ...will consist of program management; logistics; asset management; engineering; customer service ; research and development of new… more
    UIC Government Services and the Bowhead Family of Companies (04/15/25)
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  • Service Desk Manager

    NuAxis Innovations (Washington, DC)
    …especially for field users leveraging rugged devices (eg, Toughbooks). **Responsibilities:** + Lead daily service desk operations, ensuring prompt and ... ** Service Desk Manager** Location **Washington, DC**...a federal IT company on a mission to make customer experience (CX) the center of every government solution.**… more
    NuAxis Innovations (06/28/25)
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  • Front Desk Manager

    Marriott (Arlington, VA)
    …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...for guest relations. * Empowers employees to provide excellent customer service . * Observes service more
    Marriott (06/24/25)
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  • Help Desk Manager

    Chenega Corporation (Arlington, VA)
    …**Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment. + Conduct regular ... (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service ...desk performance metrics (eg, ticket volume, resolution time, customer satisfaction) to identify areas for improvement. + Implement… more
    Chenega Corporation (06/24/25)
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  • Assistant Front Desk Manager

    Marriott (Forest Heights, MD)
    … operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... a positive example for guest relations. * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints… more
    Marriott (07/03/25)
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  • Overnight Front Desk Manager

    Marriott (Forest Heights, MD)
    …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...for guest relations. * Empowers employees to provide excellent customer service . * Observes service more
    Marriott (06/24/25)
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  • Service Desk Manager

    SAIC (Adelphi, MD)
    …Sciences, Photonics/Electronics/Quantum Sciences, Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as the ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the...2025. The work is to be performed at the customer site in Adelphi, MD.** ARL's unique research mission,… more
    SAIC (07/11/25)
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  • Service Desk Incident Manager

    Link Solutions Inc (Adelphi, MD)
    …and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and manage ... quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO...for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our… more
    Link Solutions Inc (06/28/25)
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  • Sr. Deal Desk Pricing Analyst

    Owens & Minor (Washington, DC)
    …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the… more
    Owens & Minor (06/24/25)
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