• Washington Metropolitan Area Transit Authority (Washington, DC)
    …engagements with key personnel, management, and senior leadership, all while delivering optimal customer service to support meeting the goals and objectives for ... Quality Assurance Senior Associate (Continuous Improvement Team) Job...addition, the ideal candidate has demonstrated experience in developing policy instructions, guiding stakeholders on document types to meet… more
    DirectEmployers Association (09/20/25)
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  • Powell Industries, Inc. (Washington, DC)
    …position requires services both locally and across the Continental US. It is the policy of Powell Service Division to promote safe working conditions for ALL ... Powell Service Division is looking for a highly skilled...are responsible for ensuring the end to end safety, quality and performance of Powell equipment across the US… more
    DirectEmployers Association (08/26/25)
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  • Red River (Washington, DC)
    …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
    DirectEmployers Association (09/24/25)
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  • Washington Metropolitan Area Transit Authority (Washington, DC)
    …or Disability Studies-contribute to accessibility awareness, barrier analysis, and customer engagement strategies. . Public Policy , Public Administration, ... universal design principles into every stage of planning, infrastructure, and service delivery -Ensure a fully accessible workplace, where employees with… more
    DirectEmployers Association (10/15/25)
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  • Epsilon, Inc (Arlington, VA)
    …team members who are committed to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As Network ... onsite in Manassas, VA within the first year. **Our Customer 's Mission:** Team Epsilon has been chosen to deliver...and secure remote access technologies. + Understanding and implementing Quality of Service (QoS) to ensure network… more
    DirectEmployers Association (09/06/25)
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  • Washington Metropolitan Area Transit Authority (New Carrollton, MD)
    …degree, a High School Diploma or GED and four (4) years of experience in customer service , processing human resource data or working in a Human Resources/Human ... Capital department. **Experience** + Five (5) years of customer service experience, processing human resources data or working in a Human Resources/Human Capital… more
    DirectEmployers Association (10/10/25)
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  • Epsilon, Inc (Alexandria, VA)
    …to meet or exceed deadlines, effective and efficient troubleshooting and excellent customer service background + Strong written and verbal communication skills. ... hybrid onsite/remote opportunity where you will report to the customer 's location in Alexandria, VA and have the flexibility...managing their day-to-day and ensuring high-level of performance and quality of work. In this position you will: +… more
    DirectEmployers Association (10/04/25)
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  • Washington Metropolitan Area Transit Authority (Alexandria, VA)
    …and mitigate risk. The incumbent implements and delivers effective leadership across customer service , bus transportation service delivery, workforce ... or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or… more
    DirectEmployers Association (10/15/25)
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  • Banc of California (Chevy Chase, MD)
    …offers a broad range of loan and deposit products and services, with full- service branches throughout California and Denver, Colorado, as well as full-stack payment ... Compiles and ensures the IT General Control (ITGC) artifacts meet required quality standards. Assists the IT process control owners with the preparation of… more
    DirectEmployers Association (10/10/25)
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  • Washington Metropolitan Area Transit Authority (New Carrollton, MD)
    …Communicates and interacts effectively with business contacts in a businesslike, customer service -oriented manner; establishes and maintains effective working ... and technical work to assist with the analysis, data management, research and policy development related to the operations and services of a department or unit;… more
    DirectEmployers Association (10/11/25)
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  • Luke Staffing (Bethesda, MD)
    …of newly assigned personnel, as appropriate. . As required, participate in customer service initiatives and medical readiness activities, designed to enhance ... **PHYSICIAN PLASTIC SURGERY** **SITE OF SERVICE :** . Walter Reed National Military Medical Center,...(eg on call duties). . Participate in the clinic quality assurance, utilization review, risk management, and peer review… more
    DirectEmployers Association (08/04/25)
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  • Somatus (Alexandria, VA)
    …include preparing dialysis machines and supplies for patient treatments. 3. Provides direct quality care and service to patients prior to, during, and after ... and demonstrates professional effectiveness and positive demeanor. 4. Maintains a customer /client focus. **Physical Demands** The physical demands described here are… more
    DirectEmployers Association (10/10/25)
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  • Red River (Chantilly, VA)
    …and handle tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high- quality customer service with a focus on empathy and clear ... clearly to non-technical users + Demonstrated commitment to delivering high- quality customer service with empathy,...data submitted to Red River in violation of this policy may be used by Red River without obligation… more
    DirectEmployers Association (10/07/25)
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  • Tyto Athene (Reston, VA)
    …solutions that accentuate meeting the practical needs of DoD and US Federal Customer customers to work across episodic and enterprise environments. You will leverage ... and data disposal guidelines. + Automate compliance checks and policy enforcement using computational governance frameworks, ensuring continuous adherence to… more
    DirectEmployers Association (09/05/25)
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  • US Physical Therapy (Ellicott City, MD)
    …in 2000 based on the core values of providing the highest level of customer service and clinical excellence in outpatient physical therapy. By staffing our ... to set the bar high in delivering personalized, patient-centered, quality outpatient physical therapy. We continue to expand our...player attitude and energetic with a focus on excellent customer service + Strong interpersonal skills +… more
    DirectEmployers Association (09/11/25)
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  • US Physical Therapy (Ellicott City, MD)
    …in 2000 based on the core values of providing the highest level of customer service and clinical excellence in outpatient physical therapy. By staffing our ... to set the bar high in delivering personalized, patient-centered, quality outpatient physical therapy. We continue to expand our...a copy of the company's affirmative action plan or policy statement and/or if you would like to request… more
    DirectEmployers Association (09/11/25)
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  • Customer Service Quality

    ASM Research, An Accenture Federal Services Company (Washington, DC)
    …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
    ASM Research, An Accenture Federal Services Company (10/10/25)
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  • Senior Ad Policy Manager, Advertising Trust…

    Amazon (Arlington, VA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... challenges in managing high-volume advertising submissions while maintaining exceptional customer experience and meeting advertiser demands. We believe thoughtfully… more
    Amazon (07/31/25)
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  • Ad Policy Manager, Advertising Trust…

    Amazon (Arlington, VA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... integrity. We are looking for deep thinkers, innovators, and individuals who are customer obsessed. Key job responsibilities * Policy creation and management… more
    Amazon (07/21/25)
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  • Senior Ad Policy Manager, Advertising Trust…

    Amazon (Arlington, VA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... integrity. We are looking for deep thinkers, innovators, and individuals who are customer obsessed. Key job responsibilities Own full policy sets including… more
    Amazon (07/21/25)
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