• Help Desk / End User

    IT Concepts (Falls Church, VA)
    …and innovative individuals to join our team. IT Concepts is seeking a help desk and end user support for management and administration of DHA systems, ... improved and consistent IT practices and mechanisms, while continuing to support end users without degradation to DHA operations. Vital to meeting this objective… more
    IT Concepts (05/02/24)
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  • NCIS Help Desk Analyst - Tier I

    General Dynamics Information Technology (Quantico, VA)
    …to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ... technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to...IT support experience + Experience supporting **ticket resolution and end user support** + **Security+** + **Secret**… more
    General Dynamics Information Technology (02/29/24)
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  • IT Specialist (Infosec) (Custspt) Direct Hire…

    Export-Import Bank of the United States (Washington, DC)
    …of a Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk , End - User Support, Asset Management, Experience in ... of Helpdesk ticketing, problem resolution, and asset tracking systems in support of help desk operations. Oversees the contractor's work and their day-to-day… more
    Export-Import Bank of the United States (03/03/24)
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  • Help Desk Technician

    Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
    …required to have a Secret Security Clearance. In this role you will: + Manage the end user Help Desk support experience across our tenants for the Task ... Blue Rose is seeking a Help Desk Technician to support our work with a federal client. This is an On-Site role at Ft. Belvoir, Virginia and is open to US… more
    Blue Rose Consulting Group, Inc. (05/15/24)
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  • IT Specialist (Infosec) (Direct Hire Authority)…

    Export-Import Bank of the United States (Washington, DC)
    …Experience serving in the capacity of a Contracting Officer Representative (COR) for IT Help Desk , End - User Support, Network Operations and Engineering, ... for IT Infrastructure. This includes customer support, customer outreach (via user surveys, customer training, town hall meetings, users feedback, newsletters, etc.)… more
    Export-Import Bank of the United States (03/03/24)
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  • Help Desk Specialist

    Indigo IT, LLC (Washington, DC)
    Help Desk Specialist Washington, DC SUMMARY:...personalized remote, and when needed, one-on-one deskside support (eg, end user support, basic end ... in the field - come join us today! The Help Desk Specialist serves as a member...escalating (when appropriate), tracking, auditing, reporting, resolution, problem triage, end user -authorized closure, and troubleshooting on incidents,… more
    Indigo IT, LLC (04/03/24)
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  • Help Desk Technician

    NuAxis Innovations (Falls Church, VA)
    …peripherals, printers, local network, etc. and provide on-site customer support and training. The Help Desk Specialist shall assist end users of applications ... ** Help Desk Technician** Location **Falls Church,...contractor shall provide technical support to system administrators and end users in the customer's Falls Church, VA headquarters.… more
    NuAxis Innovations (03/26/24)
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  • F-35 Help Desk Specialist | Secret…

    General Dynamics Information Technology (Arlington, VA)
    …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. Identifies, researches,… more
    General Dynamics Information Technology (05/14/24)
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  • F-35 Help Desk Specialist | Secret…

    General Dynamics Information Technology (Arlington, VA)
    …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. + Identifies,… more
    General Dynamics Information Technology (05/01/24)
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  • Help Desk Technician

    Excentium (Falls Church, VA)
    Help Desk Technician Summary Title: Help...communication or through telephone contact with the client or end user . + Addresses and resolves incidents ... Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a...customer issues with a professional attitude. + Ensures the end -to- end customer experience and provides a single… more
    Excentium (04/16/24)
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  • Senior Tier 1 Help Desk Support…

    ManTech (Glen Burnie, MD)
    …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in the ... not limited to:** + Responsible for providing support to end - user community on difficult hardware, software and...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
    ManTech (03/13/24)
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  • Help Desk Support Service Specialist…

    General Dynamics Information Technology (Fort Belvoir, VA)
    …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** 7 + ... years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI**… more
    General Dynamics Information Technology (05/25/24)
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  • End User Operations Manager

    SAIC (Washington, DC)
    **Description** SAIC is seeking an End User Operations Manager to support our DOT customer in Washington DC We are looking for an effective leader with strong ... skills in managing an End User Support (EUS) Team to include: Headquarters Executive Help Support, Enterprise Operations Center (EOC), Tier 2, Field Support,… more
    SAIC (03/20/24)
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  • Help Desk Specialist

    Kaizen Approach, Inc (Annapolis Junction, MD)
    We are currently looking to hire an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 ... in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize...ticket tracking system, provide an initial acknowledgement to the end user validating receipt of the ticket… more
    Kaizen Approach, Inc (04/16/24)
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  • Help Desk Specialist

    CACI International (Ashburn, VA)
    Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... Possess and apply a comprehensive knowledge of working with end user business applications/software. + Provide Tier...lieu of degree) + 5 or more years of Help Desk or related technical experience +… more
    CACI International (05/16/24)
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  • Mobility/Service Desk Specialist

    General Dynamics Information Technology (Arlington, VA)
    …Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA - Security+...all tickets worked include the problem, the solution, the end user , initiation and completion time, and… more
    General Dynamics Information Technology (05/08/24)
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  • Help Desk Specialist SME

    CACI International (Bethesda, MD)
    Help Desk Specialist SME Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...development team, or web tool inconsistences + Documenting all end user interactions and writing bugs/issues/concerns in… more
    CACI International (03/14/24)
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  • Help Desk Analyst (Tier 1)

    Leidos (Rockville, MD)
    …Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance is provided via phone, ... exciting opportunity to use your experience to aid an End User Customer Support program under the...unmatched aid to our clients. **Primary Tasks:** + Provides Help /Service Desk assistance to end more
    Leidos (05/23/24)
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  • Functional/Business Analyst - Help

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    …- Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax ... resolutions, and creating and updating these documentation sources Troubleshooting end user issues by recreating the issue...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
    CGI Technologies and Solutions, Inc. (05/12/24)
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  • Help Desk Technician - TS/SCI…

    General Dynamics Information Technology (Chantilly, VA)
    …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Technical ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...and upgrade of computer hardware and software. + Provides end - user software troubleshooting and support. + Applies… more
    General Dynamics Information Technology (04/17/24)
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