- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System , Help...people are our differentiator. Our work depends on an ** Help Desk Specialist ** joining our… more
- Koniag Government Services (Washington, DC)
- Help Desk Specialist Washington, DC,...+ COMSEC experience + Prior government help desk experience + Experience with classified systems + ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...imaging and deployment + Support printer, copier, and telephone systems **Education and Experience:** **Required:** + Associate's degree (AS/AA)… more
- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide...Assist in the installation, configuration, and maintenance of IT systems and equipment in support of the NSWCDD customer… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist , where you'll provide… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...Operations manager, and post content to mission customer file systems . Must remain on the client site during Luke… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Help Desk Specialist , Senior Active TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, ... Description:** CGI Federal has an exciting opportunity for a Help Desk Specialist within our...tracking issues, solutions, and user interactions in a ticketing system . * Knowledge Base: Contributing to the development and… more
- Leidos (Arlington, VA)
- …never fail, resulting in a fast-paced, challenging, but also rewarding environment. Walkup Help Desk Desktop Specialist is responsible for being the ... AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District...install, and configure; hardware, software, and network devices. Walkup Help Desk Desktop Specialist will… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. Responsibilities We are seeking a ** Help Desk System Specialist 3** to join our **Security ... or + Bachelor's Degree and 5+ Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- M. C. Dean (Warrenton, VA)
- …generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a ** Help Desk System Specialist 1** to join our ... with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. + Performing daily systems ...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** : + Must be ... + Provide frontline phone and email support related to system and application issues + High comfort level working...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based ... problems for the customer's IT business and mission-focus enterprise systems . + Key Responsibilities + The Service Desk...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician** willperformor provide supportas part of a24/7, 365-day Service ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...classify level, priority and nature of the problems and systems . + Possessa wide range ofin-depthskills and knowledge in… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... organizational change and training principles. -Create and maintain online system help using Oracle User Productivity Kit...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are… more
- Administrative Office of the US Courts (Washington, DC)
- Summary The Information Technology Specialist position is in the Administrative Office of the US Courts, Department of Program Services, Case Management Systems ... Division. CMSO develops, modernizes, and maintains case management and related systems for federal appellate, district, and bankruptcy court judges and staff,… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... As a Top Secret cleared Information Systems Training Specialist for this program,... and is kept up to date to include system security plans, business impact analyses, continuity of operations… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... Support Instructions related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24… more
- Koniag Government Services (Chantilly, VA)
- …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst: Provide technical support to customers for a wide ... Junior Computer User Support Specialist Virtual Req #71 Thursday, May 8, 2025...customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of… more
- HarmonyTech (Washington, DC)
- …limited to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software systems , and applications, ensuring timely ... and manage all incoming calls and support requests using help desk software, adhering to established procedures...of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role.… more