- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered.… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit... Tier 1 Technician is primarily responsible for… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician ** for a...experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices,… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician ** willperformor provide supportas part of a24/7, 365-day ... ** ** + ITIL v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the Director… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician -...IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password ... 88-352_** **Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Vienna, VA 22180, USA < more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and ... VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine… more
- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- Red River (Chantilly, VA)
- …could affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician to join our growing team! The Tier 1 Technician ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users ... in a dynamic environment, we encourage you to apply. Responsibilities: * Provide Tier 2 technical support to resolve escalated issues both remotely and onsite. *… more
- SMX (Fort Belvoir, VA)
- …+ Lead Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help ... Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site...all IT SM tickets to completion + Provide 24/7/365 Tier 1 support for all environments and networks supporting… more
- SAIC (Washington, DC)
- …currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting and challenging career ... with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- Leidos (Fort Belvoir, VA)
- …Qualifications:** + BS degree and 4+ years of prior relevant experience in a network operations, help desk , or IT support role or Masters degree with 2+ years of ... **Description** Leidos is seeking an **Network Operations Center (NOC) Technician in Fort Belvoir, VA** to support large-scale migration...issues, ensuring timely resolution or proper escalation. + Perform Tier 1 and Tier 2 troubleshooting for… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... Driver's license** We are seeking an IT Walk-up Support Technician to help us support the information...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be… more
- Stellar Innovations (Fort Belvoir, VA)
- …CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after ... SIS has an opportunity for a basic level PC Technician with a current/active SECRET Security Clearance to support...POSITION LOCATED IN FORT BELVOIR, VA. Basic Level PC Technician Duties: + Assist in performing technical operation and… more
- Leidos (Reston, VA)
- …and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier ... a Network Operations Center environment. * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. **Original Posting:** April 16, 2025 For US Positions:… more
- Amentum (Annapolis Junction, MD)
- …that may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
- Beltway Companies (Baltimore, MD)
- …Us: Beltway Companies is the largest commercial truck dealership in Maryland, offering top- tier truck and warranty repair services. We work with major brands like ... while maintaining high standards. + Collaborating with the service desk to discuss vehicle issues and repair needs. +...per hour based on experience, skills, and certifications + Technician Productivity Bonuses to reward your hard work +… more
- SAIC (Washington, DC)
- …seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to begin an exciting and challenging ... career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will also support the management life cycle… more