- TEKsystems (Cockeysville, MD)
- …that is key. Eventually this person will be on client site providing support for projects and helping to spear head technical advancements with their customers. ... Skills: Server 2008/2012, Windows 7/Windows 10, Troubleshooting, network support , network troubleshooting Top Skills Details: Server 2008/2012, Windows 7/Windows 10,… more
- BigBear.ai (Tysons Corner, VA)
- …exposed to new technologies, systems, and processes. What you will do Provide Tier 1 helpdesk support for end-users Work in collaboration with Tier 2 and 3 ... Overview BigBear.ai is seeking a talented IT Technician who can support the company's...remote management Cloud technologies (Office 365, Azure, AWS, etc.) Helpdesk ticketing systems (Remedy, Heat, ConnectWise, Autotask, etc.) L2… more
- L3Harris (Herndon, VA)
- ** Helpdesk Technician ** **Description** L3Harris is dedicated to recruiting and developing diverse, high\-performing talent who are passionate about what they ... customers in more than 130 countries\. L3Harris\.com **The primary responsibility is to support a Windows network however, Unix knowledge is also desired to … more
- Baltimore City Community College (Baltimore, MD)
- …the Student Lab or assist in other areas of the college providing helpdesk support . Responsibilities/Duties Essential Functions: + Respond to clients' telephone ... managing relatively simple hardware, software or network problems. Answer helpdesk calls and provide desktop support over...IT Professional (for Win 10) MCDST -Microsoft Certified Desktop Support Technician Comp TIA A+ or Comp… more
- The Brattle Group (Washington, DC)
- …a privately held, global economics consulting firm, is looking for a **Desktop Support Technician ** to join our **Washington, DC** office. The primary goal ... of the Desktop Support Technician is to provide technical ...etc.) including hardware replacement + Monitor and respond to helpdesk tickets + Support the employee onboarding… more
- CACI International (Chantilly, VA)
- …recurring problems and patterns of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level II - Security ... Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act...Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience… more
- CACI International (Chantilly, VA)
- …while speaking to someone on the phone **Qualifications:** + 1+ year of experience in helpdesk support and or networking + BA/BS + Customer service and/or ... Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act...Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience… more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... be tasked to: + Provide first level of technical support in call center, while providing strong customer service....in dynamic and high-volume work environments + Experience in Helpdesk operations + Experience in Network Operation Center Desired… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Field Engineering **Skills:** Remote Access,Remote Support ,Technical Support **Certifications:** Comp TIA Security - CompTIA ... years of related experience **US Citizenship Required:** Yes **Job Description:** Field Technician II GDIT is your place to make meaningful contributions to… more
- Link Solutions Inc (Frederick, MD)
- …+ Must be a US Citizen + Active DoD Security Clearance The PC Desktop Technician will support and manage the functionality and efficiency of desktop computers ... assistance on PC systems, related hardware and software, and standard applications; provide helpdesk information and support ; determine the cause of the problem;… more
- ProSphere Tek (Landover, MD)
- …(PSI), referred to as PSI-PST is seeking a Desktop Technician . The Technician will provide routine IT customer support in both administrative and technical ... control checks for every GFE post image. Provide diagnostic support to include hardware and software troubleshooting and repairs...and repairs on a mass scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2… more
- ProSphere Tek (Washington, DC)
- …ProSphere (PST), a Planned Systems International (PSI) company, is seeking a Desktop Technician . Provide routine IT customer support in both administrative and ... rights; Working knowledge of documentation (technical writing); inventory; Provide support remotely in various field offices. Provide conference room equipment… more
- Vectrus (Washington, DC)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... Do: + We have an opportunity for an IT Support Specialist to support our NIPO customer...Control Specialist/Receptionist during their absence. + Respond to IT helpdesk inquiries. Assist helpdesk lead with IT… more
- TEKsystems (Baltimore, MD)
- Description: Our client is looking to hire a Desktop Technician to work onsite in Baltimore City. The customer is a smaller user base which means the support ... 1. This could range from day to day technical support issues with users being unable to connect to...create reports that help to define standards across the helpdesk . 2. Ability to help resolve day to day… more
- General Dynamics Information Technology (Washington, DC)
- …SERVICE DESK / HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent ... None **Job Family:** Systems Administration **Skills:** Customer Service,Help Desk Support ,Information Technology (IT) Support **Experience:** 2 + years… more
- General Dynamics Information Technology (Washington, DC)
- …24/7 technical support as part of a Duty Officer rotation + Provide Helpdesk support for BHA user when assigned and during deployments + Provide training ... a Deployable Communications Officer for BHA, you would: + Provide daily technical support to BHA's Washington DC based and field-based staff located in offices… more
- Chenega Corporation (Lorton, VA)
- …and requirement for use of a vendor, and between the Maintenance Dispatch function ( support helpdesk ) and Maintenance operations + Budget tracking to support ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more
- TEKsystems (Baltimore, MD)
- Description: Our client is looking to hire a Helpdesk Technician to provide over the phone/remote support IT troubleshooting. The daily responsibilities ... include logging, tracking and resolving an average of 40 to 50 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling,… more