- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required...may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail,… more
- Dentons US LLP (Washington, DC)
- …including scheduling, publishing classes, reserving facilities, and maintaining evaluations. + Support other IT teams such as Service Desk and Applications ... IT Training Supervisor Chicago, IL, USKansas City, MO,...of training programs. + Provide regular updates to the Service Delivery Manager on program implementation, milestones, and resource… more
- NuAxis Innovations (Washington, DC)
- …work through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the… more
- Dentons US LLP (Washington, DC)
- …of the Firm's technology goals and objectives + Assist with end user issues and service desk tickets where Level 3 support is required + Participate in outage ... testing + Ability to conduct and direct research into IT issues and products as required + SQL administration...with the application process, please call our Talent Acquisition Specialist at +1 314 259 5898 or contact us… more
- Epsilon, Inc (Manassas, VA)
- **Security Specialist II** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we're ... **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- ManTech (Chantilly, VA)
- …for the customer's IT business and mission-focus enterprise systems. + The Service Desk Specialist will be directly responsible for receiving, ... **ManTech** seeks a motivated, career and customer-oriented Service Desk Specialist to...the Tier 1 team members of an Information Technology ( IT ) Enterprise Service desk responsible… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... Technical Skills** : IT experience supporting Help / Service Desk **Certifications** : Must have active/Current CompTIA Security+ ce certification upon… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...CACI! **Responsibilities:** * Perform a daily check of various IT services for the mission by completing a detailed… more
- Intelligent Waves (Fort Belvoir, VA)
- …and reliability across global operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, ... Waves is seeking a **Senior Help Desk Specialist ** to support a large-scale IT migration...AQL/SLA commitments. + Correlate events and incidents for effective IT service management. + Follow ITSM and… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem resolution for ... at Tier 1. + . Provide second-level technical support for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose and resolve… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... and other critical applications. + Collaboration with Teams: Work with other IT team members and departments on special projects, system upgrades, and technology… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... resolving technical hardware and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk issues in a… more
- Koniag Government Services (Washington, DC)
- …printers, and mobile devices. + Document support activities and solutions in the IT service management system. + Support onboarding activities, such as setting ... teleworking) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT ...on both Windows and macOS platforms. + Familiarity with IT service management tools (eg, ServiceNow, Salesforce)… more
- Federal Emergency Management Agency (Sterling, VA)
- …the establishment of the IT infrastructure; Directs the establishment and operation of the IT Service Desk using Remedy HD management tool; Serves as a ... I do in this position if hired? In this position, you will serve as an IT Specialist (CUSTSPT) - Service Branch Director Type 1 and will be the first level… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT Specialist ) with an active Secret clearance to provide outstanding desk -side ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary GAMA-1 Technologies, LLC seeks an experienced IT Security Specialist III to strengthen program efficiency, effectiveness, and consistency through timely, ... under the Risk Management Framework (RMF) in a telework environment. The specialist will plan, implement, upgrade, and monitor security measures to protect networks,… more
