- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... located in Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring aSenior IT Support Help Desk Specialistto join our team, supporting a critical program with the US Coast Guard. ... in Alexandria, VA and will be a hybrid remote position. **Responsibilities** The Senior IT Support Help Desk Specialist will act as a primary escalation… more
- Gama-1 Technologies (Silver Spring, MD)
- …a similar field, or equivalent work experience. + 0-2 years of relevant IT support or help desk experience, preferably in a federal environment. + Strong ... Summary GAMA-1 Technologies, LLC seeks an on-site Help Desk Technician I to provide first-line technical support in person, by telephone, or electronically… more
- BAE Systems (Washington, DC)
- …Technology, Computer Science, or a related field (or equivalent experience) + 8 years of experience in IT support , help desk , or service desk roles, ... Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate...we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote contact support… more
- Spectrum Comm Inc (Falls Church, VA)
- …equivalent experience considered. + 1-3 years of experience providing IT support in a help desk or desktop support environment. + Working knowledge ... Position Overview The Help Desk Technician provides on-site technical support ...high standard of customer service. The position supports daily IT operations, ensures compliance with applicable security guidelines, and… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma or equivalent * ... - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support , IT End User Support , ... Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk environment + Experience with Cisco switches and routers… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support , IT End User Support , ... Top Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk environment + Experience with Remedy or other ITSM… more
- Koniag Government Services (Washington, DC)
- …experience in a similar IT support role + Experience with help desk ticketing systems, preferably ServiceNow + Jira/Confluence knowledge a plus + ... Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- IT Concepts (Washington, DC)
- …may be substituted for education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration. + Candidates must be able to ... Monitoring contract. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special… more
- ABC Imaging (Annandale, VA)
- …London, Dubai and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an ... integral member of our team. Responsibilities include: + Level 2 technical support with Apple Mac's and Windows based computers and servers + Install operating… more
- Rapid Finance (Bethesda, MD)
- …and deployed + Partial user support in the form of participating in the IT Support Help Desk + Coordinate with the Engineering team to review and ... + Provides references for users by writing and maintaining user documentation, providing help desk support , and training users + Proven track record of… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- IT Help Desk Analyst (Network/Telecom...tier 2 support in a fast-paced dynamic IT environment. Under general direction of the help ... Analyst I) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5143900) Apply IT Help Desk Analyst (Network/Telecom Analyst I) Salary… more
- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- TekSynap (Dahlgren, VA)
- …documentation. **REQUIRED QUALIFICATIONS** + 6 Years of professional experience in Industry, Federal, or DoD Help Desk Support using a help desk ... **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical … more
- Tesla Laboratories. Inc. (Washington, DC)
- …designated equipment + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time ... Works as part of an IT Service Desk team responsible for Tier 1-3 support ....with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support , Help Desk Systems (Inactive), IT Help Desk ... GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious clientele at the highest levels… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support ... Help Desk Specialist Annapolis Junction, MD...as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.… more
- NuAxis Innovations (Washington, DC)
- …later. + Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. + Knowledge Requirements: ... ** Help Desk Senior Specialist II** Location...may be partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side… more
- SMX (Dahlgren, VA)
- …or a related field + Minimum of 6 years of professional experience in Industry, Federal or DoD Help Desk Support + Experienced in using a help desk ... looking for a highly motivated Senior Help Desk Specialist to join our team in support...+ Assist in the installation, configuration, and maintenance of IT systems and equipment in support of… more