- Red River (Chantilly, VA)
- …Tasks:** + Answer incoming support calls and handle tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service ... every interaction - phone, chat, or email. + Troubleshoot end- user issues related to email, MFA, VPN, and account...Escalate recurring or unresolved issues to team leads or senior staff to help identify and resolve root causes.… more
- Lumen (Washington, DC)
- …development, guided user enablement, and ServiceNow platform engineering. The Senior Lead User Experience Engineer will design and build intuitive ... user interfaces and onboarding experiences within ServiceNow , while also developing the back-end logic required to...candidate is a developer first, with deep experience in ServiceNow 's UI technologies (eg, UI Builder, Service Portal, Jelly,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …TX, Knoxville, TN **Your future duties and responsibilities:** . Provide support as a Team Lead and as a ServiceNow Senior Developer. . Analyze the customer ... ** Senior ServiceNow Developer** **Category:** Software Development/...modules and services. We are seeking experience as a ServiceNow Team Lead providing direction and assistance… more
- CAI (Washington, DC)
- Senior ServiceNow ITOM and ITAM Technical Consultant...data between ServiceNow and other systems. + ServiceNow ITOM and ITAM Asset Management + Lead ... are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Senior ServiceNow ITOM and ITAM Technical Consultant, you will be responsible… more
- CACI International (Springfield, VA)
- Senior Business Analyst ( ServiceNow ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... develop user stories, acceptance criteria, test plans, user guides, and training materials for ServiceNow ...(SOP), job aids, and work instructions. * Ability to lead and facilitate requirements workshop meetings with government and… more
- Ignyte Group (Washington, DC)
- …to generate operational reports or KPI analysis, and to work with designers to create user interfaces. As a Senior ServiceNow Technology Consultant, we give ... solving complex business challenges? Ignyte is looking for a Senior ServiceNow Technology Consultant who is passionate...Pacific Time, especially Sacramento, CA. What You'll Do + Lead the configuration and implementation of ServiceNow … more
- ServiceNow, Inc. (Vienna, VA)
- …saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over ... for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their...demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success from strategic or… more
- ServiceNow, Inc. (Vienna, VA)
- …saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over ... world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by… more
- ServiceNow, Inc. (Washington, DC)
- …Solution's standard capabilities in their efforts to improve their ITAM capabilities + Lead customer design workshops focused on ServiceNow Platform and ITAM ... saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over… more
- ServiceNow, Inc. (Vienna, VA)
- … Platform capabilities in their efforts to improve their existing processes + Lead customer design workshops across multiple ServiceNow platform products and ... saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over… more
- Qualtrics (Reston, VA)
- …Join over 5,000 people across the globe who think that's work worth doing. ** ServiceNow Architect** **Why We Have This Role** Qualtrics is embarking on a journey ... with the ServiceNow platform and we are building an experienced team...drive best practices and sound architecture, consult on and lead major projects, and dive into complex development via… more
- CVS Health (Washington, DC)
- …do it all with heart, each and every day. Currently, we are seeking a ServiceNow Software Asset Manager who will be responsible for the creation and maintenance of ... Discovery Models, Software Entitlements & Software Catalog Items using ServiceNow SAM Pro. + Build and manage strong working...to mitigate risks associated with external vendor audits + Lead complex internal and external audits related to IT… more
- Chenega Corporation (Washington, DC)
- …patches, and maintenance while ensuring compliance with IT security policies. + Provide user training and support on ServiceNow functionalities. + Participate in ... Systems Administrator (Tier 2 Support - ServiceNow ) Washington, DC Join our Talent Network Systems...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- System One (Woodlawn, MD)
- …who are local to the Baltimore area. Duties and Responsibilities: Provide support as a Team Lead and as a ServiceNow Senior Developer. + Analyze the customer ... Senior ServiceNow Developer Location: Woodlawn, MD...and provides operational reporting aspects of the proposal. + Lead the development of solution artifacts, such as road… more
- BAE Systems (Sterling, VA)
- …IT solutions that enable our customers to achieve their missions. As a ** ServiceNow Knowledge Manager** , you'll play a critical role in providing exceptional IT ... looking for a new challenge, we encourage you to apply. As a ServiceNow Knowledge Manager, you'll be responsible for designing, developing, and managing the … more
- Deloitte (Baltimore, MD)
- Role Overview: As a ServiceNow Engineering Manager , you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility ... and drive a culture of accountability for customer and business outcomes. Lead engineering teams to deliver solutions that solve complex problems with valuable… more
- CACI International (Chantilly, VA)
- Senior Business Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... * **The Opportunity:** CACI is seeking a highly motivated Senior Business Analyst to manage the ingest, development, and...system analysis to deliver an enterprise-wide solution on a ServiceNow Platform. You will work with stakeholders to ensure… more
- Marriott (Bethesda, MD)
- …**JOB SUMMARY** Reporting to the Director - Technology Workplace Products, the Senior Systems Engineer for M365 AI Powered Productivity leads the development and ... the forefront of transforming how users interact with software- understanding user needs, security requirements, and organizational priorities to deliver valuable… more
- Marriott (Bethesda, MD)
- …and experience in call center operations, ACD & IVR solutions, integrations with ServiceNow , and virtual agent chatbots. This position plays a critical role in ... timely and accurate communication of requirements and priorities. **Implementation Management:** Lead the implementation of new feature sets from initial analysis… more
- Leidos (Bluemont, VA)
- …Microsoft Office suite. Learning new technology and provide support to the user community. Issue/maintain Public Key Infrastructure (PKI) tokens. Work with automated ... Help Desk tools such as Microsoft System Center, Remedy, and ServiceNow . Troubleshoot Citrix desktop visualization environment and thin client. Primary… more
