- Cayuse Holdings (Washington, DC)
- **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $23-$27 per hour ... **The Work** The Senior Service Desk Agent provides customer service solutions within service level agreements using company and project quality… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring...years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service … more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring and tracking… more
- Amentum (Fort Belvoir, VA)
- …services to US government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have direct, on-the-ground ... the Department of Defense (DoD), Intelligence and Security Command (INSCOM), Army Service Component Commands, other Government agencies, and the Department of the… more
- Arena Technical Resources, LLC (Washington, DC)
- …timely and efficient manner. - Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that ... IT Service Desk Supervisor Location: Washington, DC,...IT Service Desk Supervisor Location: Washington, DC, US Job ID:...Desk Analysts. - Ability to be a change agent and drive new firm initiatives. - Possess exceptional… more
- Marriott (Bethesda, MD)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... Y **Position Type** Management This is a temporary position. **JOB SUMMARY** The Senior Analyst acts as a support subject matter expert resolving issues reported by… more
- Deloitte (Arlington, VA)
- …for this role ends on 7/12/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract ... Core Risk Managers on foundational Operate plays (eg, AMS+, Deloitte-as-a- Service , Hybrid Services, and Sticky Deal Constructs), focused on...of complex tasks within a given timeframe + Change Agent - has the ability to get things done… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Serco has a right opportunity for you! As the Senior Logistics Analyst (Submarines) located in Washington, DC, you...performance + coordination with cognizant inventory control point or In- Service Engineering Agent (ISEA) points of contact… more
- Vexterra Group (Bethesda, MD)
- …Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... Vexterra Group is currently searching for a Senior Systems Integrator Engineer to provide the following systems support in Reston VA or Bethesda, MD office: You will… more
- EAB (Washington, DC)
- …or willingness to work East Coast hours). This position is aligned to Senior Manager level internally at EAB. Primary Responsibilities: Own & Grow Commercial ... including pricing, contract length, etc., in close partnership with the Deal Desk and Strategy & Operations teams; incorporate historical data and partner financial… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... management and researching and reporting Fleet issues, coordinating with the In- Service Engineering Agent (ISEA). **Qualifications** **To be successful in… more