• Service Desk Manager

    Maryland Department of Transportation (Baltimore City County, MD)
     Service Desk Manager ( IT Assistant Director I) Salary $97,972.00 - $152,528.00 Annually Location Baltimore City Job Type Full Time Job Number ... MDTA is seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and Support Services within… more
    Maryland Department of Transportation (05/10/25)
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  • Service Desk Manager

    MPR Associates (Alexandria, VA)
    …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you are seeking a ... Desk staff and other personnel in the IT department. The Service Desk Manager is expected to take ownership of user support issues and be proactive… more
    MPR Associates (06/20/25)
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  • IT Service Desk Supervisor

    Arena Technical Resources, LLC (Washington, DC)
    …support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day ... IT Service Desk Supervisor Location: Washington, DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location:… more
    Arena Technical Resources, LLC (07/07/25)
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  • Senate

    TekSynap (Washington, DC)
    … Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation Manager ... The TekSynap Senate ITSC V contract employees are currently supporting roles as: Program Manager Lead System Consultant System Consultant Deputy Program Manager more
    TekSynap (07/09/25)
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  • Service Desk Manager

    NuAxis Innovations (Washington, DC)
    ** Service Desk Manager ** Location **Washington,...oversees Tier 1 and Tier 2 service desk operations for a high-volume, high-touch IT support ... NOW! We are currently seeking a talented and motivated ** Service Desk Manager ** for a...or equivalent certification. + 5+ years of experience managing IT service desks in a government or… more
    NuAxis Innovations (06/28/25)
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  • Service Desk Manager - (TS…

    NANA Regional Corporation (Alexandria, VA)
    SUVI is seeking a Service Desk Manager to...Government. The ideal candidate will provide leadership for the IT Service Desk team and ... today! **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks,… more
    NANA Regional Corporation (06/12/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user… more
    ManTech (05/17/25)
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  • Service Desk Manager

    SAIC (Adelphi, MD)
    **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology ( IT ) ... and technician issues and will interface with the Program Manager to drive process improvement and service ...ten (10+) years of relevant experience working in an IT or Service Desk environment… more
    SAIC (07/09/25)
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  • Service Desk Incident Manager

    Link Solutions Inc (Adelphi, MD)
    …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will...five (5) years of relevant experience working in an IT or Service Desk environment.… more
    Link Solutions Inc (06/28/25)
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  • Help Desk Manager

    Chenega Corporation (Arlington, VA)
    **Req ID:** 36590 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...(SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service more
    Chenega Corporation (06/24/25)
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  • Service Desk Lead (Ft. Belvoir, VA)…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft. Belvoir, VA)...Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at ... desk . This role involves overseeing the delivery of IT help desk services, managing IT...for interacting with customers, managing their work with an IT service management (SM) ticketing system, and… more
    SMX (05/13/25)
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  • Service Desk Specialist - active…

    V2X (Springfield, VA)
    …(SSCP) + Experience + Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience ... the Tier 1 team members of an Information Technology ( IT ) Enterprise Service desk responsible...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk more
    V2X (07/07/25)
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  • Service Desk Lead

    Koniag Government Services (Vienna, VA)
    Desk Lead will oversee day-to-day operations of a 24/7 service desk team, ensure delivery of high-quality IT support services while maintain compliance ... systems such as JIRA, Confluence or Service Manager and other service desk ...working with federal government clients + Knowledge of federal IT security requirements + Previous experience in a classified… more
    Koniag Government Services (06/18/25)
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  • Help Desk Manager

    Leidos (Ashburn, VA)
    **Description** The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a ... of entry (POEs) into the United States. The Help Desk Manager will provide oversight to the...internal and external customers. + Train, coach and mentor Service Desk Specialists (Level II) including career… more
    Leidos (04/25/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... actively seeking a capable and motivated Service Desk Analyst to join our IT team....of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher… more
    MPR Associates (06/09/25)
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  • Service Desk Analyst

    CACI International (Forest Heights, MD)
    …* **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team. As a Service Desk Analyst, you ... accurately in a fast paced and changing environment. Qualified candidates working with the Service Desk Manager will work to ensure all Service Level… more
    CACI International (07/02/25)
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  • Help Desk Manager

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    **Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • Service Desk Team Lead​​

    Red River (Chantilly, VA)
    …target SLA and KPI objectives are achieved. This role will report to the Technical Service Desk Manager .​​ **Primary Position Tasks:** + ​​Primary service ... **Position Summary:** ​​The Service Desk Team Lead (TL) will...skills are a must. + Seven years of general IT experience. **Preferred Education/Certification/Experience:** + MCSA server, Azure and/or… more
    Red River (07/08/25)
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  • Service Desk Site Lead

    Link Solutions Inc (Adelphi, MD)
    …experience. + Must have at least ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...and technician issues and will interface with the Program Manager to drive process improvement and service more
    Link Solutions Inc (06/28/25)
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  • Tier 2 Service Desk Analyst

    GovCIO (Washington, DC)
    IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current… more
    GovCIO (06/12/25)
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