- Epsilon, Inc (Washington, DC)
- …technology platforms and will work under the direction of the Senior Wi-Fi Team Lead to design and support network strategies to meet project needs. You will ... designated network distribution systems and associated equipment. You will perform on- site or in-house servicing, repairs and/or installations of network components… more
- Epsilon, Inc (Alexandria, VA)
- …candidate in this position.)_ + Ability to lift up to 15 lbs. and perform desk -side campus customer and support office site visits, as needed. **Physical Demands ... **Technical Lead ** **Epsilon is now part of AMERICAN SYSTEMS!**...incident documentation is required + Address urgent requests for service and assume the duties of any team member… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...surveillance system data to identify and mitigate threats. + Lead routine and unannounced inspections of the facility to… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... in classrooms. + Conduct arrangements and provide real time on- site support for VTC sessions involving MCU VTC assets....the MCU network. + Coordinate with the IA Task Lead to incorporate required IA controls into network and… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- System One (Arlington, VA)
- Job Title: Service Desk Tower Lead Location: Arlington, VA On- Site - Federal Client Public Trust Clearance Required 6 Month Contract to Hire Hourly Rate: ... has a 6-month contract to hire opening for a Service Desk Tower Lead to...at a federal client site . The IT Service Desk Tower Lead will...client site . The IT Service Desk Tower Lead will oversee the day-to-day… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...be available to work a hybrid schedule with an on- site requirement in Sterling, VA** **You're good at:** + Understanding ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a...site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- Guest Services (Mount Rainier, MD)
- Compensation Amount: 17.25 USD HourlyThe Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations ... have strong customer services skills and ensure excellent guest service is provided. This position reports to the General...Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for an IT Lead to provide world-class IT project support to our prestigious clientele at the ... the heart of our nation's capital. As an IT Lead , you set the foundation of our overall approach...government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Cherry Bekaert (Tysons Corner, VA)
- …have the opportunity to work onsite from our Tysons Corner office. The Office Service Lead is a recognized subject matter expert responsible for leading ... operational initiatives, resolving complex challenges, and advancing client service through technology and innovation. This role provides expert-level support to… more
- NVR (Reston, VA)
- …NVR, Inc. is seeking a Lead Personal Productivity & Collaboration (PP&C) ... Lead PP&C System Engineer Job Category Information Technology...productivity and introduce new capabilities. + Monitor Message Center, Service Health, Secure Score, and other resources to maintain… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... civilian. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain… more
- Fluor (Chantilly, VA)
- …Active TS/SCI with Polygraph Required Under the direction of the Aladdin Customer Service Center (ACSC) Lead , the CSC Customer Service Representative/ ... Lead is responsible for supporting daily operations related to customer service , customer interaction, troubleshooting, logistics, and Help Desk support. This… more
- Marriott (Bethesda, MD)
- …during cutover periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party ... and deployment of approved knowledge articles to accelerate resolution. + Partner with the Service Desk team to ensure effective handoffs and incident routing. +… more
- NANA Regional Corporation (Alexandria, VA)
- …a resource for quality improvements across IT functions such as help desk , operations, requirements gathering, and service delivery. + Additional ... Suvi is hiring a Senior IT Service Quality Manager in Alexandria, VA to analyze,...clearance. **Preferred qualifications:** + ITIL Expert/Managing Professional, ISO 9001 Lead Auditor, Six Sigma Green/Black Belt, CMMI or COBIT… more
- TekSynap (Washington, DC)
- …integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services.Additionalsupport includes hardware ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more
- Alaka'ina Foundation Family of Companies (Silver Spring, MD)
- …web-based ads, list serves, etc.), coordinating study-related costs and expenditures with the site lead and portfolio manager. + Assist in tracking advertising ... smooth operation of clinic flow. + Assist in maintaining and updating front desk calendar, MS Outlook calendars, and quarterly calendar board as necessary. + Front… more
