- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... nature, requiring originality and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet contract Service … more
- NuAxis Innovations (Washington, DC)
- …work through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for ... an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the...obtain within 60 days of employment a Microsoft Office Specialist certification. (ie: Microsoft Office Specialist Outlook… more
- Dentons US LLP (Washington, DC)
- …classes, reserving facilities, and maintaining evaluations. + Support other IT teams such as Service Desk and Applications groups as needed. + Partner with HR ... of training programs. + Provide regular updates to the Service Delivery Manager on program implementation, milestones, and resource...with the application process, please call our Talent Acquisition Specialist at +1 314 259 5898 or contact us… more
- Dentons US LLP (Washington, DC)
- …of the Firm's technology goals and objectives + Assist with end user issues and service desk tickets where Level 3 support is required + Participate in outage ... reasonable accommodation with the application process, please call our Talent Acquisition Specialist at +1 314 259 5898 or contact us at ###@dentons.com._ **About… more
- Epsilon, Inc (Manassas, VA)
- **Security Specialist II** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we're ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- ManTech (Chantilly, VA)
- **ManTech** seeks a motivated, career and customer-oriented Service Desk Specialist to join our team in **Chantilly, VA.** **Responsibilities include, but ... for the customer's IT business and mission-focus enterprise systems. + The Service Desk Specialist will be directly responsible for receiving, prioritizing,… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... accurate documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues,… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... (S) Troubleshooting and issue resolution for Azure-based services + (A) Customer service and issue prioritization - ServiceNow ticketing system + (A) Problem-solving… more
- Tesla Laboratories. Inc. (Washington, DC)
- …is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team supporting a ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Allied Universal (Mclean, VA)
- …perks, depending on the position and eligibility. As a **Security Officer - Retail Front Desk Specialist ** in **Mc Lean, VA** , you will serve and safeguard ... clients in a range of industries such as Retail/Malls, and more. As a Front Desk professional with Allied Universal at a prestigious retail location, you will be the… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...with the user. * Demonstrated experience with providing customer service for systems that reside in a secure environment.… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem resolution for ... complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with Tier 1 technicians, Tier 3.... Provide second-level technical support for escalated incidents and service requests from Tier 1 Help Desk .… more
- Intelligent Waves (Fort Belvoir, VA)
- **Overview** Intelligent Waves is seeking a **Senior Help Desk Specialist ** to support a large-scale IT migration and ongoing operations for a high-profile DoD ... across global operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Specialist to support the KGS team focusing on government customers ... government opportunities. 10037 Key job responsibilities As the Deal Desk Specialist , KGS you will work with...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk ...customer service . + Demonstrated experience working help desk issues in a classified environment. + Excellent oral… more
