- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... is our Passion. People are our Purpose.** We know tech , but we love people. NuAxis is home to...and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet… more
- NuAxis Innovations (Washington, DC)
- …IT customer support environments. This position requires proven experience supervising service desk /IT operations teams, ensuring quality of service ... is our Passion. People are our Purpose.** We know tech , but we love people. NuAxis is home to...Operations roles. + Demonstrated experience supervising enterprise IT Help Desk or Service Desk operations.… more
- NuAxis Innovations (Washington, DC)
- …work through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for ... issues that arise during an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the Desktop Engineering Team to resolve… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point...tech issues escalated from other teams. Exemplary customer service is needed for daily interactions with Executive Staff… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... **AV/VTC Technician I** **Epsilon is now part of AMERICAN...day:** As AV/VTC Technician I, you will be a part of an...perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to… more
- Integra LifeSciences (Columbia, MD)
- …to advance patient outcomes and set new standards of care. The **Packaging Lab Technician I** is responsible for participating in all aspects of package testing for ... in validations and equipment maintenance and calibrations. The Packaging Lab Technician I will work alongside other technicians, performing testing and other… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...Federal Cloud Smart Strategy. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
- General Dynamics Information Technology (Washington, DC)
- …issues + Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform technician activities when necessary + Work with ... Description:** Seize your opportunity to make a personal impact as a Service Desk Manager. GDIT is your place to make meaningful contributions to challenging… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk ... complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service desk and… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Description:** At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and ... accurate documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues,… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech ** **Pay Type**… more
- General Dynamics Information Technology (Washington, DC)
- …4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician / Service Desk Transform technology into ... opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT...At GDIT, people are our differentiator. As a Help Desk Technician IV you will help ensure… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... an active DoD Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will serve as the face… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will serve as the face… more
- Leidos (Chantilly, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact ... + Ensure adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond to facility service requests… more
- CompuCom (Annapolis, MD)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... technology and take your career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join our IT support team in Washington,… more
- General Dynamics Information Technology (Washington, DC)
- …IT Service Delivery solutions to SEC. Currently; we are seeking a VIP Service Desk Support Technician . The work schedule is Monday through Friday ... tasks independently and proactively, contributing to continuous improvement efforts in IT service delivery. To qualify, you must meet these basic qualifications: +… more
- IT Veterans (Greenbelt, MD)
- …Role: The IT Help Desk Manager oversees the daily operations of the IT service desk in support of federal agency employees and contractors. This role ensures ... Tier 1, Tier 2, and Tier 3 IT help desk staff, ensuring consistent, high-quality service delivery....99% SLA compliance + Manage dual ServiceNow instances (ACF Tech internal + HHS department-wide) + Coordinate enterprise tool… more
