- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work… more
- Belay Technologies (Annapolis Junction, MD)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 (Help Desk) and Tier II (Escalation) problem ... Level SA. + 10 Years no degree for Mid Level SA. Candidates are required to...Additional contract or position specific required experience for this level (skills, technologies, expertise): + One ( 1 )… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …account management support. + Process all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. + ... area related to the labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system. Experience may be substituted for a degree.… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... Two (2) years of experience with ServiceNow platform is required. + One ( 1 ) year experience integrating ServiceNow with other applications is required. + ServiceNow… more
- DT Professional Services (Crystal City, VA)
- Job Summary: DT Professional Services is seeking a Mid level to Senior level SharePoint Engineer to support our DISA Client in Crystal City, Virginia. We ... Interim Secret Clearance is required. This position is Hybrid ( 1 to 2 days on site as needed at...staying focused on the assigned tasks. Responsibilities: + Provide tier 3 technical support for on-premise SharePoint & CRM… more
- Stratus Solutions (College Park, MD)
- …support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...users in accessing and using IT systems. * Provide Tier 1 (Help Desk) and Tier… more
- Rubrik (Reston, VA)
- …system-specific security and privacy controls. **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data ... may be required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly… more
- Criterion Systems (Reston, VA)
- …systems security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis and ... tuning. + Installation, STIG hardening, patching. + Excellent troubleshooting skills and Tier 1 communication skills. + Experience developing and maintaining… more
- DCCA (Fort Meade, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... DCCA is looking for TS/SCI w/Polygraph cleared Junior to Mid - Level Systems Administrators with Linux and Windows... II certification + Experience working in a customer service/ Tier 1 / Tier 2 environment +… more
- Red Arch Solutions (Columbia, MD)
- …support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... Overview: Red Arch Solutions is looking for an experienced mid - level System Administrator to join our team...users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier… more
- FleishmanHillard (Washington, DC)
- …and issues and strong understanding of media environment. + Strong media relationships with tier 1 business and policy reporters. + Excellent writing and editing ... . This position provides a fantastic opportunity for a mid - level communications professional with a background in...media relations efforts on behalf of these clients with top- tier business and trade outlets. The ideal candidate is… more
- ManTech (Vienna, VA)
- …demands. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support. + Providing basic user training in support of ... demands. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support. + Providing basic user training in support of… more
- Criterion Systems (Washington, DC)
- …analysis of incidents that indicate a larger problem. + Use information provided by Tier 1 and log additional information as needed. + Use administrative access ... can help you take your career to the next level please visit our website: www.criterion-sys.com . Criterion Systems...+ Resolve service requests. + Escalate service requests to Tier 3, if necessary. + Route service requests to… more
- Pacific Northwest National Laboratory (College Park, MD)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... creativity, effective design, implementation, and teamwork. Active mentoring of junior and mid - level staff is an expectation and critical function of this role.… more
- Abt Global Inc. (Rockville, MD)
- …design, operations manuals, and hand-off manuals for the IT Service Center (help desk) and other Tier 1 or Tier 2 functionality. + Work with Abt's Enterprise ... developers with a DevOps focus and will own and execute a short and mid -term ( 1 -3 years) DevSecOps strategy. **Core Responsibilities** + Deliver solutions in an… more
- GCubed Enterprises, Inc. (Fort Belvoir, VA)
- …(DHCP), File Sharing services, Active roles Server (ARS). - Experience providing Tier 3 support in an enterprise level , globally distributed environment. ... of JavaScript, XML, Active Directory, VMWARE, and Windows 2016. 1 . Develops and maintains code and associated test scripts...to DISA STIG - Ability to mentor junior and mid - level team members to be more proficient… more
- CareFirst (Reston, VA)
- …AIX, and Linux environments. + Demonstrated experience overseeing enterprise and mid - tier class storage arrays. + Demonstrated experience overseeing Brocade ... needed. Responsible for creating and maintaining area's customer based service level agreements. Responsible for mentoring staff and maintaining labor (talent… more
- General Dynamics Information Technology (Rockville, MD)
- …with ability to respond to Rockville or Sterling Data Center **Systems Engineer** ** Mid Level ** + Bachelor's degree in related field. Four (4) additional ... **Req ID:** RQ173308 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public...Hosting, Network, Security, Server, Identity and Access Management, and Tier II Operations in support of the HRSA mission.… more
- NuAxis Innovations (Washington, DC)
- …loading. + Must possess functional hardware troubleshooting skills and at least mid - level Windows 7/Windows 10 experience. + Experience in configuring and ... **PC Deployment Technician** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make… more
- Koniag Government Services (Washington, DC)
- …thought-leadership in PeopleSoft and SDLC best practices. + Act as mentor to mid - level and junior developers. **Work Experience, Knowledge, Skills & Abilities:** ... of normal business hours. + Assist the customer with tier 2 application support. + Lead conversations with users...users Oracle SQL + 2+ years PeopleSoft HCM + 1 + years Federal HR processing + Must have an… more