- TEKsystems (Rockville, MD)
- Our client is in need of a Desktop Technician to provide Tier 2 desktop support services via telephone, deskside, chat, or remote contact. Services ... which at least three years must be specialized in Desktop Support . . Specialized experience includes imaging...imaging of new systems, system deployment and refresh, and Tier 2 support of standard… more
- ProSphere Tek (Landover, MD)
- …scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but not limited to, equipment set-up, ... company (PSI), referred to as PSI-PST is seeking a Desktop Technician. The Technician will provide routine IT customer... years of practical work experience providing general IT support / Help Desk Tiers 1 and 2… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to include software, hardware, and network related issues. + VIP ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- TEKsystems (Arlington, VA)
- Description: As the Desktop Support Technician, you will act as a model of customer service excellence to all organizational staff members in supporting the ... Government personnel in the Pentagon, CPK5, Arlington, and CG1. Tier 2 , M-F regular day shift hours....or Novell CNE * Certification: CompTIA Security+ , HDI Desktop Support Manager or A+ related certifications… more
- System One (Pikesville, MD)
- Tier 2 Network Installation Technician-ONSITE DC-Washington Must be US Citizen per client Responsibilities: We are seeking a Tier 2 Imaging Technician ... (Network Installation Technician) to join the End User Support Team for a federal customer in the DC...workstations, and related hardware in order to deliver required desktop service levels. Duties and Responsibilities: + Install, configure,… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company located inLaurel, MD. ** US Citizenship is required.** ... Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. +...for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. + Have software experience with Desktop… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification ... * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be...**More About the Role:** + Face-to-face VIP end-user technical support for desktop /laptop computers and mobile devices… more
- BRMi (Bethesda, MD)
- …specialized software applications. Addressing technical queries, and offering user training when necessary. Tier 2 Support maintains a database of supported ... technical support or service desk environment, providing Tier 2 support to end-users....control, and password resets. + Experience with Microsoft Remote Desktop and tools like PowerShell. + Experience using Azure… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you...advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. +… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support ...software + ServiceNow ticketing system experience + Experience with laptop/ desktop imaging and backups + Experience and knowledge related… more
- Link Solutions Inc (Frederick, MD)
- …MD. + Must be a US Citizen + Active DoD Security Clearance The PC Desktop Technician will support and manage the functionality and efficiency of desktop ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...of related peripherals. They will work as part of Tier 1 and 2 service teams to… more
- Leidos (Rockville, MD)
- …according to the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such ... **Description** We are looking for a **Deskside Technician ( Tier 2 ).** Leidos, Inc. is seeking...technical representative to provide systems administrator and deskside technical support at our customer site, located in Rockville, MD.… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 3 years of Tier 2 desk side support experience. Diploma may be substituted ... of Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical … more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- CACI International (Stafford, VA)
- Senior Oracle EBS Techno-Functional - TIER III support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... seeking an Oracle EBS Techno - Functional Consultant to support a Marine Corps Oracle E-Business Suite (EBS) based...troubleshoot, and correctly route Oracle application issues transferred to TIER III. + Create Change Requests as necessary for… more
- ManTech (Glen Burnie, MD)
- …or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support , Asset Management, Training ... for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our… more
- BRMi (Bethesda, MD)
- …trouble shooting to resolve common hardware, software, and network issues and escalates to Tier 2 support for complex problems when necessary. + Assist ... of 1 year of experience working in a technical support or service desk environment, providing Tier ...control, and password resets. + Experience with Microsoft Remote Desktop and tools like PowerShell. + Experience using Azure… more
- CACI International (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... networks (WAN) and unified communication (UC) services. **More About the Role:** + Tier 2 - Provides more in-depth customer support and attempts to resolve… more
- Criterion Systems (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... success in Washington, DC or Reston, VA! Duties, Tasks & Responsibilities: + Tier 2 - Provides more in-depth customer support and attempts to resolve… more