- Coinbase (Olympia, WA)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Amazon (Seattle, WA)
- Description The Technical Program Manager (TPM) for WW Pricing CX leads the program to improve customers' comprehension of Amazon prices. They delight ... years of software development experience - 5+ years of technical program management working directly with software...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunity employer and… more
- Amazon (Sumner, WA)
- …capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Operations Engineer sets standards and ... their scope of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well as addressing typical… more
- Coinbase (Olympia, WA)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Bristol Myers Squibb (Tacoma, WA)
- …and in their personal lives. Read more: careers.bms.com/working-with-us . Position Summary The Senior TAS is a critical role in our unique customer model to execute ... medicines for appropriate patients. The primary role of the Senior TAS is to drive demand for BMS medicines...the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with… more
- Coinbase (Olympia, WA)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- CVS Health (Olympia, WA)
- …every day. **Position Summary** We are seeking a highly skilled and experienced Senior Product Owner to join our Commercial Claim Adjudication engineering team. As a ... Senior Product Owner, you will contribute to product strategy...on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Play a crucial role in analyzing… more
- Amazon (Seattle, WA)
- …complex, global problems at scale? The Amazon Books team is looking to hire a Senior Product Manager - Technical to join the Books Core shopping team to transform ... and digital books. This role is expected to drive CX innovation, new product development, and experimentation for Books...development, and experimentation for Books experiences World Wide. The Senior Product Manager - Technical in this… more
- Amazon (Seattle, WA)
- …trust forums, writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs and SVPs - and ensuring what ... knowledge sharing, and mentorship. Basic Qualifications - 5+ years of technical product or program management experience - Experience owning/driving… more
- Amazon (Sumner, WA)
- …a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site ... voice of the customer. Typically owning either a full program or a program region, the Ops...of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well… more
- Verint Systems, Inc. (Olympia, WA)
- …field or equivalent work experience + 6+ years of experience in technical program or project management, process improvement, management consulting, and/or ... Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX...key member of Professional Services, the role of the Program Manager is to serve as a customer advocate… more
- Coinbase (Olympia, WA)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our vision into a tangible… more
- Coinbase (Olympia, WA)
- …Chatbot (ie akin to an agent-facing Chatbot) * You will partner closely with CX , including senior leadership, to land massive impact company-wide *What we look ... wide variety of stakeholders * Experience navigating and influencing senior leadership across multiple functions * Demonstrated ability in... aptitude (via degree or prior experience in a technical role). * Must have experience in CX… more
- City of Tacoma WA (Tacoma, WA)
- …strategic thinker with deep expertise in digital platforms and customer experience ( CX ) technologies. You'll serve as the product owner for major customer-facing ... systems, ensuring they align with our CX vision, operational needs, and security standards. This role...operational needs, and security standards. This role will advise senior leadership across TPU on strategic technology improvements. Key… more
- Amazon (Seattle, WA)
- …of customers discover and engage with books across Amazon. We are looking for a Senior Technical Product Manager to own and drive strategic projects within our ... and manage the product roadmap for Books personalization. * Communicate with senior management and other business/ technical partners on product decisions,… more
- Amazon (Seattle, WA)
- Description We are seeking a Senior Product Designer to lead the creation of our AI-ready design system and agentic experiences for Amazon Devices shopping on ... This role is a unique blend of UX design, product strategy, and program management. As the single-threaded owner, you will define the vision, unify stakeholders,… more
- Amazon (Seattle, WA)
- Description Amazon Photos is looking for a Senior Technical Product Manager to lead our Photo & Video Computer Vision AI (CV-AI) product portfolio. You'll drive ... to end product delivery experience - 5+ years of technical product or program management experience -...on high engineering or operational cost, brand reputation, and/or CX . Amazon is an equal opportunity employer and does… more
- Coinbase (Olympia, WA)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more