- Microsoft Corporation (Redmond, WA)
- …the art of models across M365 Copilot Chat and AI Agents. We are seeking a Customer Experience Program Management Specialist to help provide solutions ... will allow our customers and their users to achieve more. As a ** Customer Experience Program ** ** Management ** **Specialist** **,** you will help… more
- Honeywell (Redmond, WA)
- …specific action plans + Experience enhancing customer relationships + Experience Program management skills + Ability to effectively manage risks ... development environment + Ensure project performance and execution + Managing customer relationships + Schedule and milestone development/ management + Understand… more
- Amazon (Seattle, WA)
- …the needs of our customers. Basic Qualifications - 7+ years of technical product or program management experience - 10+ years of working directly with ... define a vision, roadmap and long-term direction for our customer facing change management program ....Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support… more
- Nordstrom (Seattle, WA)
- …Data Science or related experience required. + 5+ years of professional experience in program or project management within a technology environment. ... for driving the execution of technology programs and projects within the Customer Experience Platform (CXP) Organization from inception through delivery,… more
- Amazon (Seattle, WA)
- …Collaboration and Team Management : 1. Manage partner relations, performance and customer experience , set objectives and success criteria, and drive towards ... defining and executing various process improvement projects Basic Qualifications - 3+ years of program or project management experience - 3+ years of… more
- Amazon (Seattle, WA)
- …into a better-rounded professional. Basic Qualifications - 5+ years of technical product or program management experience - Experience leading highly ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our...multi-million dollar businesses and reporting to senior leadership - Experience in technical program management … more
- Amazon (Seattle, WA)
- …power the customer 's experience including strategy definition, product management , program management , software development and operations. Our ... growing business opportunities, and enhancing our customer experience . Basic Qualifications - 5+ years of program or project management experience -… more
- Amazon (Seattle, WA)
- …- Bachelor's degree - Speak, write, and read fluently in English - 3+ years of program or project management experience - Experience using data and ... Operations Integration. Be at the heart of how CXO ( Customer Experience Operations) evolves across 540+ locations...processes What You'll Need : * 3+ years of experience in program or project management… more
- Amazon (Seattle, WA)
- …results to senior leadership - 5+ years of relevant work experience in technical program management , customer success, or related fields - 3+ years of ... cross-functional initiatives. You should have experience in customer journey mapping, playbook development, and program ...determine and drive improvements - 5+ years of technical program management experience - … more
- Amazon (Seattle, WA)
- …Experience using data and metrics to determine and drive improvements - 5+ years of program or project management experience - Experience owning ... and creative leader with a strong background in leading program management who also has a track...opportunities to expand the business scope to improve more customer experience . - Lead the cross-team activities… more
- Amazon (Bellevue, WA)
- …packages on time, every time. As a Senior Program Manager for Middle Mile Customer Experience , you will be the end-to-end owner of a portfolio of initiatives ... to VP-level leaders. Basic Qualifications - Bachelor's degree - 5+ years of program or project management experience - Experience using data and metrics… more
- Amazon (Seattle, WA)
- …and experience scores. Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with ... you will take part in the program management and delivery of out next gen customer...development experience - 5+ years of technical program management working directly with software engineering… more
- Amazon (Seattle, WA)
- …to maximize business benefit. Basic Qualifications - 5+ years of technical product or program management experience - 3+ years of software development ... retention, to win-back. We build and scale a holistic customer relationship management program to...experience - 5+ years of technical program management working directly with software engineering… more
- Astronics (Kirkland, WA)
- …Graduate degree or coursework is a plus. **Knowledge / Skills / Abilities:** + Proven experience in program and project management within the electronics or ... Customer Program Manager (2025-047) Astronics Subsidiary...aerospace industry. + Strong customer management and negotiation skills for interacting… more
- Rocket Software (Olympia, WA)
- …successful customer success and cross-functional processes. + Direct people management experience required, remote team management highly preferred ... and lead our Sr. CSM group. As the Manager, Customer Success Management , you will lead a...wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the… more
- Amazon (Seattle, WA)
- …directly with engineering teams experience - 5+ years of technical product or program management experience - 3+ years of software development ... program swim-lanes across teams and organizations to deliver customer experience improvements affecting all of amazon's...experience - 5+ years of technical program management working directly with software engineering… more
- Amazon (Seattle, WA)
- …methods: Phone, Email, and Chat. Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with ... a set of assets that enable the building of Customer Relationship Management (CRM) functionality to serve...development experience - 5+ years of technical program management working directly with software engineering… more
- Amazon (Seattle, WA)
- …to remediate product or operational process defects. Basic Qualifications - 5+ years of program or project management experience - Experience using ... to monitor customer sentiment, and drive defect elimination to improve the customer experience throughout the end-to-end customer lifecycle. The ideal… more
- Amazon (Seattle, WA)
- …front-end and back-end processes. Basic Qualifications - 7+ years of technical product or program management experience - 12+ years of working directly with ... Description The Customer Service Concessions and CAP Tech team is looking for a Principal Technical Program Manager (TPM) to help build and shape the Concessions… more
- Amazon (Seattle, WA)
- …and analyzing large sets of data - Experience in project/ program management and/or operations in a customer service environment Amazon is an equal ... using efficient communications to influence and guide, while advocating for timely customer experience resolution. Are you someone who likes to solve… more