- Pearson (Olympia, WA)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Amazon (Seattle, WA)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... to senior leadership - 5+ years of relevant work experience in technical program management, customer success , or related fields - 3+ years of experience… more
- Amazon (Seattle, WA)
- …lines bringing fast and convenient transactional experiences to shoppers. JWOS is seeking a Manager , Customer Success to build first class customer ... operational support programs for our customers. This role drives customer success in several ways such as...infrastructure- processes, SOPs, platform - Ideate and build formal customer support program - Invent and collaborate… more
- Amazon (Seattle, WA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- Proofpoint (Seattle, WA)
- …the resources and support to advance their careers, whether that be as an Account Representative, Customer Success Manager , Program Manager , or any ... what they're doing! _We're committed to bringing passion and customer focus to the business._ **About the Business Development...(BDRs) at Proofpoint have a direct impact on the success of our sales organization. Our BDRs are trusted… more
- IBM (Bellevue, WA)
- …**Required technical and professional expertise** * 6+ years of experience in Program Management, Project Management, Customer Success , Consulting, or ... As a member of the global team within Apptio's Customer Success (Post Sales) department you will...to make easier/simpler/better while continuing quality of the entire program . * Departmental Expertise: Experience working with or within… more
- Rocket Software (Olympia, WA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you...Retirement Savings with matching contributions** **Monthly student debt benefit program ** **Tuition Reimbursement and Certificate Reimbursement Program … more
- Amazon (Bellevue, WA)
- …of our shipper success program A day in the life As a Customer Success Manager II, you'll start your day reviewing shipper performance data and ... Description Join Amazon's Global Logistics team as a Customer Success Manager II...shipping ecosystem. Your expertise will directly impact Amazon's shipper success program , contributing to our mission of… more
- Amazon (Seattle, WA)
- Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining ... and executing the strategic vision for AWS customer success tooling. You will work directly...10+ years of experience in product management or technical program management - 7+ years of experience building enterprise… more
- NASCO (Olympia, WA)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... Plan Architects and NASCO personnel. Assists the Director of Customer Success to ensure the Plan/NASCO contract...contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager … more
- Amazon (Seattle, WA)
- …experience and provide our operations teams with a work-ready workforce. Our Customer Success team is seeking an experienced Manager who is customer ... the Sr. Manager , Data Center Learning, each Manager of Customer Success is...tool (Tableau, OBIEE, PowerBI, etc.) - Proven experience in program management with emphasis on reviewing project plans, aligning… more
- Philips (Bothell, WA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...Customer Success Lead. You will specify and provide planning proposals...to participate in our comprehensive Philips Total Rewards benefits program , which includes a generous PTO, 401k (up to… more
- Amazon (Seattle, WA)
- …a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and ... solutions, technologies, and industries. Key job responsibilities As an experienced technology program /project manager , you will be responsible for: * Directing… more
- Amazon (Seattle, WA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more
- Zoom (Olympia, WA)
- We are looking for an amazing Customer Success Manager (CSM) to join our team. The ideal candidate will build strong relationships with customers ensuring ... spend, strategicaccounts Previous experience working in a Client or Customer Success role within one of these...workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options… more
- Amazon (Seattle, WA)
- …results and improve Vendor engagement and satisfaction. We are seeking a highly motivated Customer Success Manager to drive business growth for the most ... on the Amazon platform, ensuring Vendor satisfaction with the program through a high level of service and maintaining...brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a smart, motivated, driven Senior Instock Manager for its Account Management Team. The Senior Instock Manager will be ... best practices in managing inventory, supply chain, and operations to maximize customer experience, sales, margin, instock rates and inventory turns. This individual… more
- Amazon (Seattle, WA)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... influence without explicit authority will be key to your success . Additionally, every day will bring new and exciting...define a vision, roadmap and long-term direction for a program that is the flywheel for customer … more
- Amazon (Seattle, WA)
- …Security's Customer Service Security (CSS) team is seeking an exceptional Technical Program Manager to join our organization. CSS is the first line of ... their data and/or cause them harm. As a Technical Program Manager on the CSS team, you...teams in addressing information security issues facing the largest Customer Service and Logistics operation in the world, where… more
- Nordstrom (Seattle, WA)
- Job Description The Senior Technical Program Manager at Nordstrom is a dynamic role that requires a combination of technical expertise, strategic thinking, and ... through delivery, ensuring alignment with Nordstrom's strategic goals. The Senior Technical Program Manager partners with business and technology stakeholders to… more